DGX-Dependable Global Express Reviews 

118
•
TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

My experience with DGX was extremely disappointing. The commitments made to me were not fulfilled, and I was charged more than I expected. I was also repeatedly pressured to make additional... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've been using DGX Singapore's services for many years now and couldn't be more pleased. Good rates and even better service especially from our main contact point Boon Keng, who is always super prom... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Our package was damaged in shipment and you insisted that we pay for repackaging. Absurd. In the future, we will use your company as last resort. Also, your response time for quotes is way too long, e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

DGX, Candy and her Team do a wonderful job when it counts. they always deliver what they say they will, and always, not only inform you of an impending problem but a course of action to rectify as... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Expediteur
  2. ook in
  3. Import/export-bedrijf
  4. Logistieke dienstverlening

Informatie afkomstig van verschillende externe bronnen

DGX is one of the most respected international ocean and air freight service providers. DGX provides logistics solutions to and from most global locations. With consolidation, Full Container Load (FCL) and Less Than Container Load (LCL) services to/from most worldwide locations DGX has terminals and gateways in Long Beach, Oakland, Portland, Seattle, New York, Atlanta, Chicago, and Houston. Additionally, we have 14 offices located throughout the Pacific Rim, Oceania, Asia and the Pacific Islands.

One Resource, Multiple Islands

Geschreven door het bedrijf

Warehousing and Distribution
Need additional warehousing on the islands? We offer multi-island storage & distribution services on Oahu, Maui, The Big Island, and Guam! Contact our sales representatives and learn about how we can deliver "hot inventory items" within a 24-hour window eliminating the need to delay goods to your customers or reduce the expensive back of the store retail storage space with our safe and secure state-of-the-art facilities!

Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

118 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,2

Alle reviews

(118)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Shipments from US mainland to Honolulu

Always competitive rates, fast service in quotes, pick up and surprisingly fast delivery. Thank you!
Lois A. Milbouer, Member
TACTILE BRAILLE SIGNS LLC

12 juni 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for sharing your feedback, we appreciate it!

Beoordeeld met 5 van de 5 sterren

The people at DGX were not only polite…

The people at DGX were not only polite and professional. they genuinely cared about our shipment from LA to Fiji. I will use them again.

15 mei 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for sharing your experience with us! We look forward to working with you again!

Beoordeeld met 4 van de 5 sterren

Quick quote turnaround and easy…

Quick quote turnaround and easy door/door options. Good customer service.

15 mei 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for the feedback, we appreciate it!

Beoordeeld met 5 van de 5 sterren

One great shipping service

Super customer service and helped us through the process of shipping goods, when we had no idea of how it is done.
Everything went so smoothly, we would recommend their services to all friends and family!

9 mei 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for the excellent review and feedback!

Beoordeeld met 1 van de 5 sterren

Our package was damaged in shipment and…

Our package was damaged in shipment and you insisted that we pay for repackaging. Absurd. In the future, we will use your company as last resort. Also, your response time for quotes is way too long, especially since we have a local office.

8 mei 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for your feedback, we greatly appreciate it and understand the importance of positive customer experience. Please allow us an opportunity to review and address the matter, we assure you we'll make it right in the event we may have fallen short.

Beoordeeld met 5 van de 5 sterren

Good Response & Good Mail…

Good Response & Good Mail Communication.

Thank you

Best Regards/Manohar.v
B&H Logistics/ +91 9972426148

8 mei 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for the feedback!

Beoordeeld met 5 van de 5 sterren

Great service

When my vendor said that they could expedite this shipment from Texas to Hawaii 3-5 day air, it came with a price tag that was double DGX rate.
Once I said I would have it picked up by DGX/DHX they were delayed in communicating with me on the BOL information. Mario was very patient and responded quickly when we finally got all the answers needed to get this picked up and in the air.
We have been using DHX for years and have always been happy with our service. Its great employees like Mario that help grow a business.
Mahalo & Aloha.
Daniela Quintian
Maui Neon & Signs

29 maart 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for the feedback, we appreciate your business!

Beoordeeld met 5 van de 5 sterren

I have worked with Cora Aquino for…

I have worked with Cora Aquino for several years and she is the
"go to" person I can rely on to give me prompt, accurate and honest
information. I also go to her when I have to contact other department as shewill lead me to the correct person. Cora has always been courteous and respectful. She is the ultimate professional.
Paul Horii
Polycoat Products

25 maart 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for sharing your experience, Cora is fantastic!

Beoordeeld met 5 van de 5 sterren

DGX and DHX do their best for us

DGX and DHX have always given us the best service and best rates. Extremely stable company and when they say they will pick up or when they say they will deliver, they do. No wasted time which for us is extremely important with either perishable products or international shipments.

12 februari 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Amazing feedback! Thank you for sharing your experience with us!

Beoordeeld met 5 van de 5 sterren

Excellent!

Excellent! Great service.

6 februari 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for your support!

Beoordeeld met 1 van de 5 sterren

Toatlmente disappointed of this company…horrible

Toatlmente disappointed of this company that says to have so many years of experience, the most terrible thing that has happened to me to make my move to Peru, I fulfilled the payment to the bank and to leave my things and my truck inside the times screened and it was so much his negligence that my car was never able to enter my country, I have been in Peru for months and my things still can not get out of California, and even worse my husband gets my truck crushed and shocked, what a horror, I do not recommend them at all otherwise do not take the services of them certainly open a legal claim, if there was the qualification of me 5 stars so I would qualify, a disaster, I have caused many damages because I am in Peru without car, without clothes, without things , with nothing and my husband who is in California is harmed because who has to face all this and his work not to the necessary time, totally sorry to have put my move in the wrong hands

5 februari 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

We're sorry to hear about your disappointment on your first booking of Household Goods/Personal Effects with DGX. Our team is well prepared to assist and educate inexperienced shippers such as yourself. DGX provided a reference to a customs broker at the destination to professionally asses you on import requirements prior to shipping. It was then that you were advised the original vehicle you intended to ship didn't meet requirements. Your goods have not shipped at your request to hold them and we've been waiting on your husband to drop off a new vehicle. We will continue to work with you on achieving an optimal resolution as we have been. Thank you for the opportunity.

Beoordeeld met 4 van de 5 sterren

Your service is great

Your service is great, but your rate quotes are always inaccurate. As we know how to measure our crates and everything we ship goes by dimensional. As we charge our customers the amount we are told it will cost us to ship this (needless to say), makes us extremely unhappy.

5 februari 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for the feedback. We will look into the concern raised to identify what has transpired. Glad to know the service meets/exceeds your expectations.
We truly appreciate your business!

Beoordeeld met 5 van de 5 sterren

I do have a great experience with DGX…

I do have a great experience with DGX Dependable Global Express, they give solutions and help me in Spanish and English. I totally recommend this service.

23 januari 2019
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Thank you for the feedback, we appreciate it!

Beoordeeld met 5 van de 5 sterren

DGX Global Express is reliable and…

DGX Global Express is reliable and convenient! The customer service is friendly and professional. Even if freight is delayed, the team is proactive in resolving the situation and delivering in a conscientious manner. Raquel, Rita and Jorge are an exceptional leadership team and their team members are a reflection of their strong work ethic & integrity. Nicole, Makenzie and Lahela are some of my favorite local contacts, based on their professional handling of my client's freight.

21 december 2018
Review zonder uitnodiging
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Antwoord van DGX-Dependable Global Express

Fantastic news! Thank you for sharing your feedback and experiences with us. We appreciate it!

Beoordeeld met 5 van de 5 sterren

DGX's Aileen and Azel

DGX's Aileen and Azel's tag-team support and update consistency enables me to openly discuss current market issues with my client. Albeit, Philippines has several infrastructure issues, though DGX Global is helping overcome.

Thank you for your diligent efforts. I look forward to future business endeavors.

- Fred from Dolphin Logistics, Inc.

4 december 2018
Review zonder uitnodiging
Logo DGX-Dependable Global Express

Antwoord van DGX-Dependable Global Express

Thank you for sharing your experience with us! We appreciate the ongoing support and feedback.

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