I had a great experience with Trace Wendell and Dharma! His customer service was outstanding from start to finish. He was friendly, responsive, got back with me in a timely manner, and truly went abov... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dharma started charging us a $40 fee and when we inquired what it was, they indicated that it was a mistake. They said it would be updated in the next billing cycle. That was a few months back and t... Toon meer
Bedrijf heeft geantwoord
I've been with a competitor of Dharma's for over a dozen years, and each year they snuck in new fees and raised my existing rates. I finally gave up and looked around for an alternative. Dharma provid... Toon meer
Bedrijf heeft geantwoord
We've only been with Dharma for a couple of weeks but, in that short time, the customer support has been top-notch. We asked a bunch of questions before signing up and they answered all questions pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Socially-responsible credit card processing solutions for any business. Dharma Merchant Services specializes in providing credit card payment solutions to small businesses and nonprofits. We sell Clover POS, terminals, payment gateways, and many other solutions to help your organization accept electronic payments.
Dharma Merchant Services - Commerce with Compassion
Geschreven door het bedrijf
- Fair Pricing. Honest Practices. Doing the Right Thing.
- Business isn’t just about the bottom line — happy merchants make for a happy workplace. By cultivating a culture of commerce with compassion, we benefit our community of customers and partners as well as our employees. Combined with industry-leading pricing, Dharma is a perfect choice for small and mid-sized businesses who need to accept credit card payments.
No long term contracts!
Interchange-plus pricing with no surprises.
We'll provide a FREE cost comparison to ensure Dharma will be the cheapest solution for your business.
Contactgegevens
3739 Balboa Street #105, 94121, San Francisco, Verenigde Staten
- 866-615-5157
- info@dharmams.com
- dharmamerchantservices.com
4,4
Uitstekend
141 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
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Like the new option on the Merchant…
Like the new option on the Merchant Services
10 december 2019
Review zonder uitnodiging
First charges still not deposited to…
First charges still not deposited to our account after 5 days!!
2 december 2019
Review zonder uitnodiging
Antwoord van Dharma Merchant Services
Hello,
Thank you for your review. We apologize for your experience, and have just called and emailed you directly to resolve. Our records indicate we've been paying you all last week! Perhaps there's an error with your bank? We have left a voicemail and urgent email for you to respond to, and welcome follow up so that we can help get to the bottom of the issue. We want to ensure you're seeing the funds we've transferred to your account!
We'd welcome an updated review if you feel our service warrants it, once we determine the discrepancy and solution to your problem. We are committed to a positive experience and welcome any feedback on your Dharma relationship. Have a great week!
Great service
1 december 2019
Review zonder uitnodiging
Trace has been an excellent sales rep!
22 november 2019
Review zonder uitnodiging
The process of changing to Dharma has…
The process of changing to Dharma has been easy and efficient. My only request would have been more instruction in use of the device, although I called support and spoke with support staff immediately who was very helpful and gave good instruction. So far so good although it is still early.
21 november 2019
Review zonder uitnodiging
Very good services
Very good services. The procedure of document very fast. The transaction fees are explicit, easy to understand.
Thank you Trace Wendell.
Son Lam
12 november 2019
Review zonder uitnodiging
Excellent Service
Trace and his team were great to work with. Everything was explained very well and it was a speedy process.
23 oktober 2019
Review zonder uitnodiging
Too long to setup an account
Too long to setup an account. Stil haven't received my terminal
21 oktober 2019
Review zonder uitnodiging
Antwoord van Dharma Merchant Services
Hello,
We apologize for any frustrations in setup timeframes. We do our best to be clear about expectations when signing up, but understand that sometimes you're in a hurry. We can say that once we received all of the requested documents, we had an approval in just two business days. Your equipment was mailed out the following business day, and is scheduled to arrive next week. We do our best to communicate expectations and timeframes, so please let us know if you haven't received our welcome emails that reference when to expect your terminal.
We do look forward to proving our commitment to our five-star service levels, Pedro! We encourage you to reach out to our support team with any future requests or needs, we're here to help. We'd love to prove to you that we are a five-star team!
Great service!
18 oktober 2019
Review zonder uitnodiging
The most honest processing company that…
The most honest processing company that I ever worked with in the past 43 years in business.
I wish I had found them sooner, Thank you for all your good work
David
ID Badges Unlimited Inc.
10 oktober 2019
Review zonder uitnodiging
I found working with Dharma to be…
I found working with Dharma to be clearly always focused on ethics and integrity. Their questions and documentation requests focused on sound business practices, and while arduous, resulted in comfort in knowing due diligence was being practiced. Their responsiveness was unequaled in my historical administrative business dealings and in particular Mr. Trace Wendell was honest, responsive and he always followed through with everything to make my efforts a success. Hard to imagine a better company in this line of work.
22 september 2019
Review zonder uitnodiging
great to deal with and fast
great to deal with and fast. Thank you
22 september 2019
Review zonder uitnodiging
They're All Business
They're All Business - which is all I want.
The communication level, responsiveness, transparency, no contract - it's all professional.
Thanks Nick!
13 september 2019
Review zonder uitnodiging
Honest & Transparent
Honest, thoughtful and professional. I would recommend Dharma Merchant Services to any small business who is serious about all extensions of their Mission Statement and Customer Service initiatives. Their rates are fair and transparent and they are responsive. The MX Merchant platform is fantastic as well. Easy to manage and process and they are constantly looking to improve their processes.
9 september 2019
Review zonder uitnodiging
The Dharma team is always responsive…
The Dharma team is always responsive and working with them feels like an extension of my team more than a vendor.
3 september 2019
Review zonder uitnodiging
👍🤩🇺🇸🔥
👍🤩🇺🇸🔥 it was an easy on board process, and the auth dot net is very user friendly
19 augustus 2019
Review zonder uitnodiging
So far so good
So far so good. It took way to long to get approved. if it was't for that it would be five stars.
12 augustus 2019
Review zonder uitnodiging
Antwoord van Dharma Merchant Services
HI Steven, thanks for your review! We appreciate your patience while we setup your new account. Normally, we can turn a new account around in just a day or so (sometimes same day!) but with brand-new businesses, we often times have additional requests to verify the address and legal status with the IRS. We appreciate you working with us to help get your account opened up, and supplying the requested documents. Please let us know if there's anything we can do for you to become a 5-star service provider! Your satisfaction is important to us.
Everything has been perfect so far
We've only been with Dharma for a couple of weeks but, in that short time, the customer support has been top-notch. We asked a bunch of questions before signing up and they answered all questions promptly, courteously, and comprehensively. Unlike other merchant account providers, Dharma is completely up-front and transparent with their fees. As for funding, Dharma is faster than our former provider and there haven't been any batch failures.
9 augustus 2019
Review zonder uitnodiging
Super simple set up
Super simple set up. My questions were answered very promptly and efficiently. Nick Bencivenga could not have been nicer and more helpful in every way possible. Highly recommend. Very happy customer and really look forward to the savings.
Palm Beach Center for Periodontics & Implant Dentistry
6 augustus 2019
Review zonder uitnodiging
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