Fantastic customer service. UPS dropped the ball on my order and delivered it late. Ice was melted and salami warm. I called and they immediately sent out a new order. Thank you , this was a gift so I... Toon meer
Bedrijf heeft geantwoord
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Products were delivered faster than expected. The order was correct and the packaging protected the contents from the extreme heat. All of the cheeses were great. Thanks for the efforts of all invo... Toon meer
Bedrijf heeft geantwoord
If only your company cared so much about my initial feedback as you do about getting this feedback on how the product was. I’ve been ignoring the request to review it as this was a gift for someone el... Toon meer
Bedrijf heeft geantwoord
Sent Italian cheese and salami to friends of mine who moved from Philadelphia to Florida. They loved the package and enjoyed reminiscing. Id send more to friends at the holidays.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Di Bruno Bros. has been a leader in gourmet foods since 1939, offering artisan cheeses, charcuterie, and specialty products with a passion for exceptional quality. We proudly ship nationwide, making it easy to enjoy authentic flavors anywhere in the U.S. From curated gift boxes and corporate gifting programs to wholesale solutions for businesses, we deliver memorable culinary experiences for every occasion. Whether shopping online or in-store, Di Bruno Bros. is your trusted source for extraordinary food and service.
Contactgegevens
700 Delsea Dr, 08093, Westville, Verenigde Staten
- 2155991363
- customerservice@dibruno.com
- dibruno.com
4,5
Uitstekend
66 reviews
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Great customer service
Great customer service! Quick order delivery and products too good to describe!
1 juli 2026
Antwoord van Di Bruno Bros.
Hi Anne,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with both our service and our products.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
excellent company to do business with
1 juli 2026
Antwoord van Di Bruno Bros.
Hi Gerald,
Thank you for your wonderful feedback! We truly appreciate your support and are so glad you had a great experience with us.
We look forward to serving you again soon!
Best,
Annie
Antwoord van Di Bruno Bros.
Hi Cheryl,
Thank you for your wonderful feedback! We're delighted to hear everything arrived on time and that everyone enjoyed it.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
Delicious and super fast delivery
Delicious and super fast delivery. Top Notch from order to our dinner plate.
30 juni 2026
Antwoord van Di Bruno Bros.
Hi James,
Thank you for the wonderful feedback!
We're thrilled to hear that you enjoyed the food and that your order arrived so quickly.
We truly appreciate your support and look forward to serving you again soon!
Best,
Annie
good deliveryand good food
30 juni 2026
Antwoord van Di Bruno Bros.
Hi Bruce,
Thank you! We're so glad to hear your order arrived safely and that you enjoyed the food.
Your feedback is truly appreciated!
Cheers,
Annie
Antwoord van Di Bruno Bros.
Hi Leslie,
Thank you so much for your kind feedback!
We're delighted to hear you found the ordering process easy and that your order arrived so quickly. We truly appreciate your support and look forward to serving you again.
Best regards,
Annie
There was a mixup with my delivery and…
There was a mixup with my delivery and I called customer service. They handled immediately and they were wonderful about it have used them several times before and will continue to do so in the future.
30 juni 2026
Antwoord van Di Bruno Bros.
Hi Olivia,
Thank you so much for your kind words!
We're glad we were able to resolve the delivery issue quickly and that you had a positive experience. We truly appreciate your continued support and are grateful to have you as a loyal customer.
We look forward to serving you again!
Best regards,
Annie
Great Experience
Products were delivered faster than expected. The order was correct and the packaging protected the contents from the extreme heat. All of the cheeses were great. Thanks for the efforts of all involved with my order. Thanks and I will be back!
29 juni 2026
Antwoord van Di Bruno Bros.
Hi Kevin,
Thank you so much for your wonderful feedback!
Your kind words mean a great deal to our team.
We truly appreciate your support and look forward to serving you again!
Best regards,
Annie
All of the cheese and meats fabulous
All of the cheese, and meats were cold when they were delivered. I was so shocked I got everything the next day. Everyone at out 4th of July Party all asked me for your website.
28 juni 2026
Antwoord van Di Bruno Bros.
Hi Nancy,
Thank you so much for your wonderful feedback!
We're delighted to hear your order arrived cold and on time, and that it was a hit at your 4th of July party.
We truly appreciate your support and hope to serve you again soon.
Best regards,
Annie
Antwoord van Di Bruno Bros.
Hi there,
Thank you so much for your wonderful feedback!
We're delighted to hear you had an easy ordering experience, timely delivery, and enjoyed our products.
We truly appreciate your support and look forward to serving you again.
Best regards,
Annie
quality and service is great
Everything is always perfect and you can't beat the quality.
29 juni 2026
Antwoord van Di Bruno Bros.
Hi Robert,
Thank you so much for your kind feedback!
We truly appreciate your support and look forward to serving you again soon.
Best regards,
Annie
Antwoord van Di Bruno Bros.
Hi William,
Thank you so much for your kind feedback!
We're thrilled to hear you had an easy ordering experience and enjoyed the cheese. We truly appreciate your support and look forward to serving you again soon.
Best regards,
Annie
Fantastic customer service
Fantastic customer service. UPS dropped the ball on my order and delivered it late. Ice was melted and salami warm. I called and they immediately sent out a new order. Thank you , this was a gift so I really appreciated how quickly they resolved my issue. Definitely will use this company in the future. Not to mention quality and tasty treats!
26 juni 2026
Antwoord van Di Bruno Bros.
Hi Megan,
Thank you so much for your kind words!
It means a lot to hear that you were happy with both our service and the quality of our products.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Annie
Antwoord van Di Bruno Bros.
Hi Dale,
Thank you for your feedback!
We're so glad to hear your order arrived quickly as promised. We appreciate your support and hope you enjoy everything!
Best regards,
Annie
The cheese that was included in this…
The cheese that was included in this gift package was all melted and had to be thrown away.
25 juni 2026
Antwoord van Di Bruno Bros.
Hi Mary
Thank you for reaching out, and I'm so sorry to hear the cheese arrived melted.
We'll send a replacement for the damaged cheese at no charge. We apologize for the inconvenience and appreciate you bringing this to our attention.
Please let us know if there's anything else we can assist you with.
Best regards,
Annie
The only problem was the delivery by…
The only problem was the delivery by UPS - delivered to wrong address and product was left overnight at wrong house porch.
24 juni 2026
Antwoord van Di Bruno Bros.
Hi Marie,
Thank you for letting us know, and we're very sorry to hear about the delivery issue.
We apologize that UPS delivered the package to the wrong address and that it was left overnight. Could you please let us know if any of the products were compromised or arrived warm as a result? If so, we'll be happy to make it right.
We look forward to hearing from you.
Best regards,
Annie
package size too small for the cost
24 juni 2026
Antwoord van Di Bruno Bros.
Hi Frank,
Thank you for taking the time to share your feedback.
We appreciate your comments regarding the package size and value. Your feedback has been noted and will be shared with our team as we continually look for ways to improve our products and customer experience.
Thank you again for your support.
Best regards,
Annie
Sent Italian cheese and salami to…
Sent Italian cheese and salami to friends of mine who moved from Philadelphia to Florida. They loved the package and enjoyed reminiscing. Id send more to friends at the holidays.
24 juni 2026
Antwoord van Di Bruno Bros.
Hi Judie,
Thank you so much for sharing this with us! We're delighted to hear your friends enjoyed the gift and that it brought back fond memories of Philadelphia.
We truly appreciate your support and look forward to helping you send more delicious gifts during the holidays!
Cheers,
Annie
If only your company cared so much…
If only your company cared so much about my initial feedback as you do about getting this feedback on how the product was. I’ve been ignoring the request to review it as this was a gift for someone else. It arrived early due to a website malfunction. I had to go through the steps to order twice and the second time it didn’t register the date I wished for it to be delivered. It said the billing address and name was the shipping address. I have no other feedback as again, this was a gift for someone.
8 juni 2026
Antwoord van Di Bruno Bros.
Hi Christine,
Thank you for taking the time to share your feedback. I'm sorry to hear about the issues you experienced while placing your order and that the gift arrived earlier than expected.
We appreciate you bringing these concerns to our attention. If you ever encounter an issue with an order and need assistance, please feel free to reach out to us at customerservice@dibruno.com. We're happy to help with shipping address updates and can often adjust shipping weeks when requested.
While we cannot guarantee a specific delivery date, as these items are shipped through a third-party fulfillment partner, we can work with you to schedule the shipment as close as possible to your preferred timeframe.
Thank you again for your feedback, and we appreciate your support.
Best regards,
Annie
Antwoord van Di Bruno Bros.
Hi Amanda,
Thank you so much for your kind words! We're delighted to hear that you've enjoyed our products and found them to be great gifts.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Annie
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