Fantastic customer service. UPS dropped the ball on my order and delivered it late. Ice was melted and salami warm. I called and they immediately sent out a new order. Thank you , this was a gift so I... Toon meer
Bedrijf heeft geantwoord
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Products were delivered faster than expected. The order was correct and the packaging protected the contents from the extreme heat. All of the cheeses were great. Thanks for the efforts of all invo... Toon meer
Bedrijf heeft geantwoord
If only your company cared so much about my initial feedback as you do about getting this feedback on how the product was. I’ve been ignoring the request to review it as this was a gift for someone el... Toon meer
Bedrijf heeft geantwoord
Sent Italian cheese and salami to friends of mine who moved from Philadelphia to Florida. They loved the package and enjoyed reminiscing. Id send more to friends at the holidays.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Di Bruno Bros. has been a leader in gourmet foods since 1939, offering artisan cheeses, charcuterie, and specialty products with a passion for exceptional quality. We proudly ship nationwide, making it easy to enjoy authentic flavors anywhere in the U.S. From curated gift boxes and corporate gifting programs to wholesale solutions for businesses, we deliver memorable culinary experiences for every occasion. Whether shopping online or in-store, Di Bruno Bros. is your trusted source for extraordinary food and service.
Contactgegevens
700 Delsea Dr, 08093, Westville, Verenigde Staten
- 2155991363
- customerservice@dibruno.com
- dibruno.com
4,5
Uitstekend
66 reviews
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Product arrived almost immediately
Product arrived almost immediately, and it all tastes good :)
9 juni 2026
Antwoord van Di Bruno Bros.
Hi there,
Thank you for your wonderful feedback! We're so glad to hear that your order arrived quickly and that you're enjoying everything.
We truly appreciate your support and hope to serve you again soon.
Best regards,
Annie
Prompt delivery of excellent and yummy…
Prompt delivery of excellent and yummy products. Thanks
9 juni 2026
Antwoord van Di Bruno Bros.
Hi Ronald,
Thank you for your kind words! We're delighted to hear that you were pleased with the prompt delivery and enjoyed the products.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Annie
I think your pie was quality…
I think your pie was quality ingredients. But it had no flavor and not enough of the bottom filling too many pecans and it was bland.
8 juni 2026
Antwoord van Di Bruno Bros.
Hi Karen,
Thanks for the feedback—we’re glad to hear the ingredients came through, but we’re sorry the Bourbon Pecan Pie missed the mark on flavor and balance. That’s not the experience we want, especially from our partners at Whisked by Jenna.
We’ve shared your notes on the filling ratio and overall flavor with their team. If you’re open to it, reach out with your order details and we’ll make this right.
Antwoord van Di Bruno Bros.
Hi Jerry,
Glad to hear everything arrived quickly and the product delivered. We appreciate you taking the time to share.
Antwoord van Di Bruno Bros.
Hi Courtney,
Glad you’re enjoying the selection—finding unique products is a big part of what we aim to deliver. Appreciate you taking the time to share.
Antwoord van Di Bruno Bros.
Hi Debbie,
Glad to hear the ordering process was smooth and everything delivered—from service to product quality. We appreciate you taking the time to share.
Forever customer
I thank you so much for delivering the best products to my family here in the Delaware valley, and Arkansas, and Florida. I have come to rely on your service and excellent products. I am always looking at the website and it brings me joy to share the experience!
4 juni 2026
Antwoord van Di Bruno Bros.
Hi Kristen,
Thank you so much for your kind words. We truly appreciate your continued support and are honored to be a part of so many special moments with your family.
It means a great deal to hear that you enjoy our products and shopping with us. Feedback like yours is shared with our team and reminds us why we do what we do.
Thank you again for being such a valued customer. We look forward to serving you for many years to come.
Best regards,
Annie
Second order of a case pepper shooters.
Second order of a case pepper shooters.
One jar was broken and was replaced within two days without any issues. Product delicious !!!
3 juni 2026
Antwoord van Di Bruno Bros.
Glad we could make it right so quickly—thanks for giving us another shot. Enjoy those Pepper Shooters, and we appreciate the kind words!
Gift recipient was very pleased
Gift recipient was very pleased. Thx for the prompt delivery!
3 juni 2026
Antwoord van Di Bruno Bros.
Hi Liz,
Glad to hear the gift was a hit and everything arrived on time—exactly what we aim for. We appreciate you taking the time to share.
For the second straight time - bad delivery / communications
For the second straight time - the shipping gets delayed
The original shipping note said delivery by 5/26
It’s 2 weeks late and I still don’t know where my stuff is
Although I love DiBruno’s : I will never order online again
26 mei 2026
Antwoord van Di Bruno Bros.
Hi Jeremy,
This isn’t the experience we want, especially seeing a second delay and a lack of updates. Your order should not be two weeks past the expected delivery without clear communication.
We’re reviewing this with our shipping partners and support team to understand exactly what went wrong. Please reach out to us at customerservice@dibruno.com so we can locate your order immediately and make this right. -JC
Top notch customer service
Top notch customer service. My order arrived expertly packaged. This company cares. I highly recommend doing business with them. Thank you.
26 mei 2026
Antwoord van Di Bruno Bros.
Thank you for the kind words—we really appreciate you taking the time to share your experience. We’re glad everything arrived in great condition and that the packaging and service stood out. We’ll be sure to pass this along to the team. Thanks again for your support.
Great product and quick delivery
26 mei 2026
Antwoord van Di Bruno Bros.
Thank you for taking the time to share your feedback—we’re glad to hear the product and delivery both met your expectations. We appreciate your support and hope to have you back again soon.
Very good about replacing a gift pkg…
Very good about replacing a gift pkg that arrived hot and dripping wet….
Thank you.
25 mei 2026
Antwoord van Di Bruno Bros.
Thank you for your kind words—we’re glad we could make it right.
We also want to note that we do successfully ship refrigerated items to Alabama using expedited methods and proper insulation. We’d be happy to help ensure a great experience next time as well.
Will do it again!!
The cheese was as advertised, well packaged and cool when it arrived on time, and tasted great.
27 april 2026
Antwoord van Di Bruno Bros.
Hi Peter,
Thank you so much for the fantastic review! We’re thrilled to hear everything arrived on time, perfectly chilled, and lived up to expectations—that’s exactly what we aim for every time.
It means a lot to know you enjoyed the cheese and experience from start to finish. We can’t wait to have you back for your next order!
Best, The Di Bruno Bros. Team 🧀
Antwoord van Di Bruno Bros.
Hi Padmi,
Thank you so much for the kind words! We’re thrilled to hear you’re enjoying the selection—finding “great stuff” that’s also delicious is exactly what we’re all about. We truly appreciate you taking the time to share your experience, and we hope to have you back soon for more favorites (and maybe a few new ones!).
Best, The Di Bruno Bros. Team 🧀
We’ve been buying product from Di…
We’ve been buying product from Di Brunos for 40 years, even though we’re living in Colorado today never been disappointed
27 april 2026
Antwoord van Di Bruno Bros.
Hi Michael,
Wow—40 years! That truly means the world to us. Thank you for your incredible loyalty and for continuing to order from us all the way from Colorado.
We’re honored to have been part of your table for so long, and it’s especially meaningful to hear we’ve never disappointed. That’s exactly the experience we strive to deliver, no matter the distance.
We look forward to serving you for many more years to come!
Warmly,
The Di Bruno Bros. Team 🧀
The unapproved product substitution was…
The unapproved product substitution was not acceptable.
27 april 2026
Antwoord van Di Bruno Bros.
Hi Curtis,
Thank you for your feedback—we’re very sorry to hear about your experience. An unapproved substitution is not the standard we aim to deliver, and we completely understand your frustration.
Our team will be reaching out to you directly to learn more and make this right. We appreciate you bringing this to our attention and the opportunity to address it.
Sincerely,
The Di Bruno Bros. Team 🧀
Antwoord van Di Bruno Bros.
Hi Eric,
Thanks so much for the 5-star review! We’re glad to hear the ordering process was quick and easy—that’s exactly what we aim for.
We appreciate you choosing Di Bruno Bros. and hope to make your next experience just as smooth (and delicious!).
Best,
The Di Bruno Bros. Team 🧀
great stuff at decent prices
great stuff at decent prices fast shipping with everything packaged well and cold upon arrival
27 april 2026
Antwoord van Di Bruno Bros.
Hi Jim,
Thanks so much for the great review! We’re glad to hear you enjoyed the selection and found the pricing fair—it’s something we work hard to balance.
It’s especially great to know everything arrived quickly, well-packed, and perfectly chilled. That attention to detail is a big part of the Di Bruno Bros. experience.
We appreciate you taking the time to share and hope to serve you again soon!
Best,
The Di Bruno Bros. Team 🧀
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