Diversediagnostics Reviews 

457
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Everyone has been really kind, helpful and informative throughout the process. I couldn’t recommend enough for anybody who may have concerns for ADHD or Autism. If you’re still on the fence, then... Toon meer

Beoordeeld met 5 van de 5 sterren

Helpful specialists with ADHD assessment and treatment. From when I first contacted them, to the ongoing support I am still receiving, I have been very happy with the team at Diverse Diagnostics. T... Toon meer

Beoordeeld met 5 van de 5 sterren

A member of my family was diagnosed with ADHD through DD but has been struggling since to obtain medication through the shared-care system to her detriment. She is extremely unwell at the moment s... Toon meer

Beoordeeld met 3 van de 5 sterren

Not great to be honest , I’ve been using this company on and off for a couple of years . The administration leaves a lot to be desired, I’ve never seen the same psych twice , I suspect they don’t ha... Toon meer


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

457 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,7

Alle reviews

(457)

293 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent efficient person on call to…

Excellent efficient person on call to arrange appointments.

3 juni 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear the appointment arrangement was handled efficiently and that the call was helpful.

Beoordeeld met 5 van de 5 sterren

I had my initial 15 minute phone…

I had my initial 15 minute phone consultation with Rebekah yesterday. She was brilliant, answered all my questions and made me feel seen.

2 juni 2026
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah was able to answer your questions clearly and help you feel heard and understood during your initial consultation.

It’s encouraging to know you felt supported from the very first step of the process.

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with…

I had an excellent experience with Diverse Diagnostics. Everyone involved throughout the process was incredibly helpful, professional, and supportive, making everything very easy and smooth from start to finish. A special thank you to Deianira, who went above and beyond to ensure my son’s assessment was completed on time. I highly recommend Diverse Diagnostics to anyone looking for a professional, efficient, and caring service.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear the process felt smooth, supportive and professional throughout, and that our team was able to make things as straightforward as possible for you and your son.

It’s especially encouraging to hear that Deianira’s support helped ensure the assessment was completed within the required timeframe. We appreciate your recommendation and your kind feedback about our team.

Beoordeeld met 4 van de 5 sterren

Response to email good and ordering…

Response to email good and ordering prescriptions straight forward.
Hayley is an outstanding clinician.
I was less impressed with the psychiatrist we saw at the beginning and Lawrence really did not enjoy talking with him. He did not involve lawrence in the discussions. He’s a report was brief and Inaccurate in places. We felt he had not thoroughly listened to us.

29 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for taking the time to share your feedback. We’re pleased to hear that communication and prescription management have been straightforward, and that Hayley’s support and clinical care have had a positive impact on your experience.
We also appreciate your comments regarding the initial assessment. We’re sorry to hear that you and Lawrence felt the assessment and report did not fully reflect your experience. As part of our assessment process, clinicians gather information from both the individual and their parents or carers where appropriate, as understanding a person's developmental history is an important element of a comprehensive assessment. However, we recognise how important it is that everyone involved feels listened to, understood and included throughout the process. Feedback such as yours helps us continue to review and improve the care we provide. If you would like to discuss your concerns further, please contact our team directly.

Beoordeeld met 5 van de 5 sterren

Excellent from the word go!

From the initial free consultation and throughout the whole process, every member of staff i came across were so friendly, helpful, knowledgeable and made the whole process so simple for myself and my daughter. Although we were seeking a private diagnosis, the focus was on doing what was best for my daughter and not the clinic "money grabbing" like the common perception of private practice. This was a big deal for my daughter at age 10 but she actually came out of her appointments feeling happy! Could not recommend Diverse Diagnostics enough!

28 mei 2026
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear the process felt clear, supportive and centred on what was best for your daughter throughout.

It’s encouraging to know our team helped make such an important assessment feel manageable for both of you, and that your daughter felt comfortable and positive after her appointments.

Beoordeeld met 5 van de 5 sterren

Dear Diverse Diagnostics Team,

Dear Diverse Diagnostics Team,

I wanted to take a moment to express my sincere gratitude for the continued support you have shown me since my ASD diagnosis. Navigating services has been incredibly challenging, and your kindness, patience, and guidance have made a profound difference.

Dr Imran and every member of the team have shown a level of compassion and understanding that truly brought tears to my eyes. Your willingness to help, to listen, and to stand with me through each step has been nothing short of life‑changing.

I am deeply grateful and in awe of the consistent care and humanity you show in your work. Thank you for seeing me, supporting me, and making a difficult journey feel less overwhelming.

With heartfelt appreciation,

Deborah.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you, Deborah, for taking the time to share such thoughtful feedback. We’re glad to hear that the support you received following your ASD diagnosis has helped make a challenging journey feel more manageable, and that Dr Imran and the wider team were able to provide the compassion and understanding you needed.

It’s encouraging to know you felt listened to, supported and cared for throughout the process. We wish you all the very best moving forward.

Beoordeeld met 5 van de 5 sterren

Good customer service

Deianira was very helpful when I had questions about the process and forms. It’s been a helpful experience overall selecting the relevant option to go for and understanding what’s involved.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear Deianira was able to provide clear guidance and support with the forms and assessment process, helping you understand the options available and what to expect.

It’s encouraging to know the experience has been helpful and informative so far.

Beoordeeld met 5 van de 5 sterren

I’ve had my last two medication review…

I’ve had my last two medication review appointments with Pete Downer and they’ve been really helpful. As someone who really understands ADHD from personal experience, his advice feels very relatable and easy to apply. I thought I was stuck with the side effects of my medications, but it’s been reassuring to learn there are ways to manage things better when someone genuinely wants to help. I really appreciate his support and would definitely recommend him.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Pete’s support and guidance have been helpful, particularly in finding practical ways to manage medication side effects and make treatment work better for you.

It’s encouraging to know his personal insight and clinical approach helped you feel understood and supported during your reviews.

Beoordeeld met 5 van de 5 sterren

Excellent service

Diverse Diagnostics supported my daughter right up until her ongoing care was transferred to the NHS, and throughout the whole process we found them excellent.

All the staff were helpful, friendly and professional, and they were always very responsive to any email queries we had. The appointment system worked smoothly, and it was reassuring to see the thorough checks and assessments carried out before medication was commenced, which demonstrated a very high level of professionalism and care.

I would not hesitate to recommend Diverse Diagnostics to others.

26 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear your daughter felt well supported throughout her care journey and that the transition to NHS services was smooth.

It’s encouraging to know our team’s communication, professionalism and thorough approach to assessment and medication monitoring helped provide reassurance throughout the process.

Beoordeeld met 5 van de 5 sterren

Great service from Diverse Diagnostics

Great service from Diverse Diagnostics. Communication and response times were excellent throughout, and Cara was brilliant with me recently — really helpful, professional and reassuring. All staff I dealt with were friendly and supportive. Would definitely recommend.

25 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear the communication and support from our team were consistent throughout your experience, and that Cara was able to provide reassuring and professional support when needed.

Beoordeeld met 5 van de 5 sterren

Staff are sooooo kind!

I have been in and out of different mental health services for almost 15 years now, for the first time I feel like I am being listened to! I am feeling very excited for my future and I owe a lot of that to the kindness of the staff at Diverse Diagnostics :)

12 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you’ve felt listened to and supported by our team, particularly after such a long journey through different services.

It’s encouraging to know you’re feeling more hopeful about the future, and that the care and kindness shown by our staff have made a positive difference.

Beoordeeld met 5 van de 5 sterren

Rebekah was brilliant

Rebekah was brilliant. Very knowledgeable and knew the right questions to ask. I didn’t feel any distress when talking about difficult times during my life and felt listened to.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah helped you feel listened to and supported, particularly when discussing more difficult experiences, and that her approach made the conversation feel comfortable and constructive.

Beoordeeld met 5 van de 5 sterren

Highly recommended!

Rebekah was brilliant at listening and empathising whilst I was speaking, she explained very clearly a breakdown of the stages of assessment. Lovely speaking with her and I look forward to working with diverse diagnostics to understand myself better ❤️

14 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah made you feel listened to and supported, and that the assessment process was explained clearly and thoughtfully.

It’s encouraging to know you feel positive about moving forward and gaining a better understanding of yourself through the process.

Beoordeeld met 5 van de 5 sterren

I had a consultation with Rebeka and…

I had a consultation with Rebeka and she was very understanding of my situation and advised me in the right direction! I was happy to speak very happy to speak with her and I felt heard by a really nice person

14 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear Rebekah made you feel listened to and supported, and that the consultation helped provide clear guidance for your next steps.

Beoordeeld met 5 van de 5 sterren

The staff at Diverse Diagnostics are so…

The staff at Diverse Diagnostics are so helpful and accommodating. They really do make the process very seamless. Definitely recommend!

11 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear our team has been helpful and accommodating, and that the process felt smooth and well supported throughout.

Beoordeeld met 5 van de 5 sterren

The whole process was very…

The whole process was very straightforward, and everyone was very easy to talk to. Most importantly my daughter felt included with the process and felt comfortable speaking with them. They were patient with her and answered her questions in a way she could understand. We had explored lots of different avenues to get the answers we needed and we finally felt like someone understood and listened.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear your daughter felt comfortable, listened to and included throughout the process, and that our team were able to communicate with her in a supportive and accessible way.

It’s encouraging to know you felt heard after what sounds like a long journey to find answers and support.

Beoordeeld met 5 van de 5 sterren

Excellent and kind staff!

Throughout each step of the entire process of having my interviews, receiving a diagnosis and being given a prescription, the staff had been excellent in all ways. They were extremely patient and considerate, consistently answered all of my questions and concerns in detail, and overall did a great job at giving a thorough overview and explanations of each step whenever I was confused. They made what at first seemed like a daunting task, significantly easier to follow and deal with. The staff have been and continue to be a pleasure to work with and it is clear to see the effort and care they put in to give the best experience possible! I can’t recommend enough! I would also like to extend my heartfelt thanks to any staff that may read this, thanks for doing what you do <3

7 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your thoughtful feedback. We’re glad to hear our team helped make the process feel clearer and more manageable, and that you felt supported and listened to throughout each stage of care.

It’s encouraging to know the patience, communication and professionalism of our staff had a positive impact on your experience.

Beoordeeld met 5 van de 5 sterren

I used diverse diagnostics for my daughters adhd diagnosis

I used diverse diagnostics for my daughter’s adhd assessment. The admin team were very helpful and prompt at getting us an appt with dr Basra who was lovely.
Her diagnosis took 4 weeks from start to finish.
Medication reviews are always very good and they send detailed letters of updates to gp and myself.
I’d recommend diverse diagnostics to anyone looking for help with neurodiverse diagnostics. In fact I regularly recommend them on Facebook when I see posts from parents needing help with their children. I’d no problem getting my daughter on the camhs waiting list after diagnosis and I’m lucky to have a go that does shared care so we only pay for reviews and not meds as well.

I’d advise people thinking about going diverse diagnostics to ask go if they facilitate shared care before booking so you know exactly what the costs will be.

6 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear your daughter’s assessment and ongoing reviews have been well supported, and that Dr Basra and our admin team helped make the process smooth and timely.

We also appreciate your balanced comments regarding shared care arrangements and costs, as this can vary between GP practices and is an important consideration for families exploring private care.

Beoordeeld met 5 van de 5 sterren

Rebekah did a good job

Rebekah was very nice and polite. She responded quickly to my emails. She let me know some feedback, without making any absolute assertions, about what I was saying which is good. I thought I might not get any feedback at all today because it is early in process but it is good to get some and not have to wait. It has been made clear to me a lot of times that I can contact at any time with any questions which is good.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah’s communication was helpful and responsive, and that you felt supported and informed early in the process without feeling pressured or rushed.

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