Diversediagnostics Reviews 

457
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Everyone has been really kind, helpful and informative throughout the process. I couldn’t recommend enough for anybody who may have concerns for ADHD or Autism. If you’re still on the fence, then... Toon meer

Beoordeeld met 5 van de 5 sterren

Helpful specialists with ADHD assessment and treatment. From when I first contacted them, to the ongoing support I am still receiving, I have been very happy with the team at Diverse Diagnostics. T... Toon meer

Beoordeeld met 5 van de 5 sterren

A member of my family was diagnosed with ADHD through DD but has been struggling since to obtain medication through the shared-care system to her detriment. She is extremely unwell at the moment s... Toon meer

Beoordeeld met 3 van de 5 sterren

Not great to be honest , I’ve been using this company on and off for a couple of years . The administration leaves a lot to be desired, I’ve never seen the same psych twice , I suspect they don’t ha... Toon meer


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

457 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,7

Alle reviews

(457)

293 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely Amazing Team & Service

At 46 I have been struggling for many years or as long as I can remember. Never perused anything as I thought I was just different, and always had to work harder to achieve things than others. Working in a very senior role in the NHS things were becoming more challenging and I found myself unable to mask like previous and sadly found myself burning out, due to the personal cost of overworking, over preparing things just got too much. I attended my GP and took sometime of work for the first time in over 20 years. I asked my GP to refer to local MH services for an ADHD assessment of which he was reluctant to do. Eventually he agreed but I was declined and advised that I should attend my Local OH services (still not clear why as they are not a diagnostic service) at this point I felt lost and let down and very unsupported. I done some research into private assessments which was a minefield. Came across Diverse Diagnostics and I’m so glad I did. From the user friendly website to the excellent service at free 15 min pre screening consultation all the way though to the assessment with Dr Alan Cross and medication appointment with Kelly Warnock. Both of these staff were and have been amazing. I was very nervous because of my age and my profession. I had so many thoughts and feelings about how I would be perceived, and I had no reason too. Dr Cross was honestly amazing, kind, supportive and understanding. At the end when the diagnosis was given I felt so validated, emotional and Dr Cross was so good at making me feel better. I received my report at the two week mark which was helpful and easy to read and understand. My medication appointment with Nurse Kelly Warnock was equally supportive and understanding. There was no sense of pushing down one Particular route and very informative and supportive. We agreed on the best course of medication to take and I received my medication very fast 3 days later.
I honestly couldn’t fault this company and any of the staff that work there, even anytime
I called for advice or updates they were all so amazing. My next battle will be to get my GP to take over shared care which I’m not looking forward too! To anyone who is considering assessment please seriously consider this company as you will not regret it! Absolutely Amazing team and service

3 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for taking the time to share such a detailed account of your experience. We’re glad to hear you felt supported and understood throughout your assessment and treatment journey, particularly by Dr Alan Cross and Kelly Warnock, and that the process provided clarity and validation at an important time for you.

We recognise how significant this step can be, especially later in life and whilst balancing professional pressures, and it’s encouraging to know our team helped you feel at ease throughout. We wish you all the best with the next stage of your care.

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff

Very friendly and helpful staff. Made the process very straightforward.

8 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear our team made the process feel straightforward and that you found everyone helpful and approachable throughout.

Beoordeeld met 5 van de 5 sterren

Very friendly and explain everything…

Very friendly and explain everything and the process very clearly leaving no question’s unanswered.

29 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear you found our team friendly and that the process was explained clearly and thoroughly throughout your experience.

Beoordeeld met 5 van de 5 sterren

I really appreciate all the help…

I really appreciate all the help Diverse Diagnostics have provided so far. They have been very helpful throughout my diagnosis journey.

29 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear our team has been able to support you throughout your diagnosis journey and that you’ve found the process helpful so far.

Beoordeeld met 5 van de 5 sterren

ADHD Assessment Experience

The staff were easy to talk to and so understanding. They replied to my emails very quickly and answered any questions I have. I cannot fault the staff at Diverse Diagnostics and I am very grateful for all the help and support they have given me through this process.

28 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your kind feedback. We’re glad to hear you found our team approachable and responsive, and that you felt well supported throughout the process.

Beoordeeld met 5 van de 5 sterren

Autism and ADHD assessment

So far we are nearly finished the assessment process for my daughter. I can't thank the Diverse Diagnostics team enough for their support and kindness. Deianira, Tyson and Dr Kiran have put us all at ease throughout each stage. I would highly recommend.

24 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear your daughter’s assessment has felt supportive and reassuring, and that Deianira, Tyson and Dr Kiran have helped put you at ease throughout.

Beoordeeld met 5 van de 5 sterren

Straight forward but really supportive…

Straight forward but really supportive too I searched a lot of organisations and this was the best choice

19 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear you found the process straightforward while still feeling well supported, and that we stood out during your search.

Beoordeeld met 5 van de 5 sterren

Cara and Dr Imran are fantastic

The follow up care from Cara has been outstanding, she is so very helpful and always hears you out and strives to help.

My second call with Dr Imran was fantastic, she is so knowledgeable and was very empathetic and caring to my situation which is exactly what I need as it’s far from straight forward.

Thanks to you both for making me feel like a person and not a problem.

4 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback.

We’re pleased to hear you felt well supported throughout your care, and that both Cara and Dr Imran provided attentive and empathetic support. Your comments regarding their approach and understanding will be shared with them.

It is important to us that patients feel listened to and treated as individuals, and we appreciate you highlighting this - thank you!

Beoordeeld met 5 van de 5 sterren

Greatly supported and transparent with…

Greatly supported and transparent with information shared.

20 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re pleased to hear you felt well supported and that information was communicated clearly throughout your experience.

Beoordeeld met 5 van de 5 sterren

On Saturday my grandson was booked in…

On Saturday my grandson was booked in 12.30pm at London office. Only unfortunately our train was delayed 2hrs, meaning we would miss this appointment. Thankfully Diverse diagnostics were available on the phone and able to quickly help us and move the appointment to 3.30pm that day. Thank you so much for helping us.

18 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback.

We’re pleased we were able to assist you in rearranging the appointment at short notice, particularly given the travel disruption on the day. We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Diverse diagnostics

Just so relieved to have someone listen to how I felt and take my concerns about a potential diagnosis seriously. They ensure they are with you each step of the process so you always feel supported

17 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience.

We’re pleased to hear you felt listened to and that your concerns were taken seriously throughout the process. Providing consistent support at each stage of care is a key part of our approach.

We are so happy to know you felt supported throughout!

Beoordeeld met 5 van de 5 sterren

All staff seemed well informed and…

All staff seemed well informed and answered all questions I had. Staff were professional throughout the entire experience. Only downside to this was the cost. As it was so expensive I unfortunately felt I couldn’t compete the entire process. But if not for the cost I would have completed all assessments as I was happy with how everything ran and with everything I was being told.

15 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

We’re pleased to hear you found the team professional and well informed, and that you felt supported throughout your time with us.
If helpful, you’re welcome to contact us directly to discuss available options for moving forward, including payment plans, and we can guide you through these.

Beoordeeld met 5 van de 5 sterren

Diverse Diagnostics-I am glad these are the people I have chosen to help me.

The company is professional, the staff are personable and empathetic. I had one enquiry that needed something corrected, they took ownership and immediately fixed it, along with acknowledgement of the issue and how they would prevent a repeat. Things will often go wrong in any business, I like to see how a business handles that. Diverse Diagnostics have shown themselves more than capable on both sides.

13 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re pleased to hear you found the team professional and empathetic, and that your concern was resolved promptly.

Beoordeeld met 5 van de 5 sterren

I had a really positive experience with…

I had a really positive experience with Diverse Diagnostics while going through my ADHD assessment and support process. The team were very understanding, supportive, and professional throughout. They took the time to clearly explain each step of the process and made sure I knew what to expect next, which made everything feel much less overwhelming.

I also really appreciated how they signposted other places and resources for additional support. The staff were patient, approachable, and genuinely helpful. I’m very grateful for the support they provided and would definitely recommend their service to anyone seeking help with ADHD.

14 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your thoughtful feedback. We’re glad to hear our team provided clear guidance and supportive care throughout your assessment, and that the additional resources were helpful. It’s encouraging to know the process felt manageable and well supported.

Beoordeeld met 4 van de 5 sterren

on an individual basis

on an individual basis, everyone i’ve had the pleasure of speaking to has been really kind and lovely. my nurse prescriber/consultant is so lovely and i’ve not experienced any anxiety around reviews. my initial diagnosis process was a little bumpy as i had to keep pushing my date forward because the service is genuinely just too expensive for what it is but unfortunately thats just life. on my first appointment the doctor assessing me ended up being unavailable, which meant it was pushed forward again. prescribing process, again very expensive but laura is a geg so i hope she’s gets to take the bag home with her x also, switched to e-prescription thinking it would be quicker, however it currently seems to be otherwise but this is a problem with a different provider so i don’t particularly believe that reflects on diverse diagnostics because its a new service. all in all, if you can afford it i highly recommend, but there are likely cheaper alternatives if you’re struggling in that department:)

13 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you’ve felt comfortable and well supported by our team, particularly during reviews, though we recognise the challenges you faced around scheduling and cost.

We appreciate your balanced feedback on the prescribing process and the newer e-prescription service, and we’ll continue to review how we can improve both accessibility and overall value.

Beoordeeld met 5 van de 5 sterren

Great experience all round

Great experience all round. Everyone I interacted with was really friendly and understanding.

10 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear your experience was positive and that our team came across as friendly and understanding throughout.

Beoordeeld met 5 van de 5 sterren

Helpful and professional

All appointments were made in plenty of time, and well supported (I had IT issues and the company called straight away to help me).
We had issues with a questionnaire from school that led us needing to change our second appointment, which was done quickly.
All staff have been supremely helpful and professional throughout the whole process, I would thoroughly recommend Diverse Diognostics to anyone thinking about using their service.

8 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your detailed feedback. We’re glad to hear our team was able to support you promptly with the IT issue and accommodate the change to your appointment, and that the process felt well managed throughout.

Beoordeeld met 5 van de 5 sterren

Our concerns were lifted………..

Despite looking for additional information regarding our son’s treatment over a Bank Holiday weekend we received quick, friendly responses. At a difficult time in our family life help we had left us feeling that he was in very “good hands”

7 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for sharing your experience. We’re glad our team could provide timely and supportive communication over the Bank Holiday, particularly during a difficult time, and that you felt confident in your son’s care.

Beoordeeld met 5 van de 5 sterren

The staff are very friendly

The staff are very friendly, respectful, and understanding! They answer queries quickly and clearly.

6 april 2026
Review zonder uitnodiging
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Antwoord van Diversediagnostics

Thank you for your feedback. We’re glad to hear our team has been approachable and clear in their communication, and that your queries have been handled promptly.

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