Dobell Reviews 

2.050
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The quality of their tux pants have decreased over the years, the recent tux pants that I purchased had stitching that are visible on the outside of the pants leg stripe, making it look cheap , its p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy. Accurate sizing. Quality garments. This is my second order with Dobell and definitely not my last.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchasing on line through Dobell.com was a pleasant experience to say the least! Accessed there web site to see they're extensive selection of quality British clothing I chose a tweed sports ja... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely perfect experience! I took a gamble and ordered a white tie tuxedo for a 5 figure charity ball. Without the benefit of trying on the tuxedo beforehand nor judging its quality, I wore the tu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Herenmode
  2. Kledingwinkel

Geschreven door het bedrijf

At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,2

Alle reviews

(2.050)

62 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Experience

Shipping was fast, suit material is quality and fits just like I was expecting.

16 maart 2025
Logo Dobell

Antwoord van Dobell

Good afternoon Wesley,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

IT ARRIVED POST HASTE AND THE SPORT…

IT ARRIVED POST HASTE AND THE SPORT COAT FIT NICELY EVEN THOUGH THE SLEEVES WERE A TRIFLE
LONG BUT THAT WAS OKAY

11 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning Robert,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Love all my purchases from Dobell

Love all my purchases from Dobell, and always such a great value for handsome, quality clothing. Shipping to the USA is impressively fast every time.

14 maart 2025
Logo Dobell

Antwoord van Dobell

Good afternoon Francis,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Zayanna

Hat was delivered it would’ve been nice to have been in a hat box, but I was quite satisfied

6 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning Dondalyn,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 2 van de 5 sterren

The first order was denied by my bank

The first order was denied by my bank. When I re ordered the pants were sent in the wrong size. I had to have them altered by a professional to get them to fit . I ordered a size 4448 and received a 54! The shirt was a 17 so I had to buy a new one that fit because it was way to small.there was no size offered over a 17. I ordered size 14 shoes and received a 13. Very disappointing!

13 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning Steve,

Thanks for taking the time to leave your review, sorry to see you bank refused your first purchase, this may have been for many reasons your end.

We do offer some shirts over a size 17 if stocks are in and our shoes are labeled one size down from US sizing as we sent you a UK13 which is a US14 so these are correct.

I am disappointed to see it looks like we did fail you by sending the wrong size jacket, which I appolagise for and will take up with the warehouse team.

If you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 4 van de 5 sterren

Good Color, Price and Style but Limited Sizing.

The color and style were exactly what I wanted. The price was very good value. I wish you had an "XXL" size. (Real Irish/Hannah has XXL.) My order was labelled as an "L/XL" sizing. I can get it on my head but it's tight. I have to wear it at a rakish angle to fit comfortably which makes it sit "higher" on my head than I'd like.

13 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning Alan,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 2 van de 5 sterren

Great product; no customer service

Great product however, customer service with no reply for questions regarding returns and company needs to be more transparent on having their customers pay for their own return shipping.

10 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning Tony,

Thanks for taking the time to leave your review, I'm afraid as we ship from UK to USA, which we declare at checkout. Unfortunately due to this we can't offer Exchanges as we use a 3rd party to receive & process our US domestic returns.

We are working on improving this and offering a cheaper returns solution for you to use when posting back to us.

I also am afraid I can't see an email from yourself in our ticketing system, sorry if we have missed something here but if still in need of assistance please reach out to info@dobell.com.

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Great price

Great price, quality & fit

10 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning George,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

My beautiful tweed jacket arrived much…

My beautiful tweed jacket arrived much quicker than I expected. It was tailored perfectly and fit like a glove. The style is great and I couldn’t be happier. Great job.

9 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning Mark,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Ordered two waistcoats

Ordered two waistcoats. one came with a broken button. I only asked for a replacement button. they went way above and credited the price of the vest. Not expecting that.

8 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning James,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 1 van de 5 sterren

Cut of trousers was very slim but not…

Cut of trousers was very slim but not disclosed as such. Plus no exchange offered, and the promotional discount for the initial purchase was not offered for a replacement. Postage charged both for the delivery and the return.

3 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning James,

Thanks for taking the time to leave your review, sorry to see you are not happy with the service received.

Unfortunately, we can't offer exchanges currently as based in the UK.

The returns address is localised and we are working on a faster, possibly free domestic returns solution for you to use later in the year.

As your request was for an exchange and we couldn't offer, I have refunded you the postage paid to try and offset the second order you had to place.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Excellent Shopping Experience!

As usual, the greatest men’s clothing shopping experience ever!
Thank You!

3 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 3 van de 5 sterren

Suit jacket & vest were not on hangers

Received the suit in a nice garment bag Pants were hung on a hanger , the suit and vest were thrown in the garment bag with no other hangers in the bag . Received all wrinkled . Thanks !

3 maart 2025
Logo Dobell

Antwoord van Dobell

Good morning Donald,

Thanks for taking the time to leave your review, sorry to see this, I will investigate in the warehouse as this is not the standard you have come to expect from us.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren
Logo Dobell

Antwoord van Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren
Logo Dobell

Antwoord van Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery. Quality product.

25 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning MJ,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Beautiful!

Looks beautiful and I was lucky enough to catch the Cravats on sale. Really quick shipping was a plus!

23 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning Jimmy,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Unexpectedly quick shipment/delivery l

Unexpectedly quick shipment/delivery, a quality shirt that fits like custom made.

20 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning Mike,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Everything was on-time and fit as…

Everything was on-time and fit as expected. Plan on using this site for future purchases.

18 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning Darryl,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

A seven-time return customer

As a seven-time return customer over the last decade, I couldn’t be happier. It came sooner than I expected and the quality was just as good- especially as it came as such a bargain on sale. Never had any problems and I’m grateful for it.

18 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning Victor,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

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