Dobell Reviews 

2.050
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The quality of their tux pants have decreased over the years, the recent tux pants that I purchased had stitching that are visible on the outside of the pants leg stripe, making it look cheap , its p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy. Accurate sizing. Quality garments. This is my second order with Dobell and definitely not my last.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchasing on line through Dobell.com was a pleasant experience to say the least! Accessed there web site to see they're extensive selection of quality British clothing I chose a tweed sports ja... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely perfect experience! I took a gamble and ordered a white tie tuxedo for a 5 figure charity ball. Without the benefit of trying on the tuxedo beforehand nor judging its quality, I wore the tu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Herenmode
  2. Kledingwinkel

Geschreven door het bedrijf

At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,2

Alle reviews

(2.050)

62 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Nice coat

Nice coat - quick delivery

17 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning Christopher,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Super product super service

Product as described. Had ordered two different sizes to try out. Returned one of them. Very easy return process and quick refund on the returned item

6 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning Biswajit,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren
Logo Dobell

Antwoord van Dobell

Good morning Michael,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Head turning!!

My suit was packaged in a nice suit bag. The suit fit well, with only minimal alterations. I received many compliments.

7 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning Lagressor,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

High quality for good price

They were very quick and efficient with shipping after I ordered a size too big the first time. The quality of the vest I received was well worth the money spent as well.

22 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Matt,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Well made and attractive pants

Well made and attractive pants. Quick responce and delivery.

29 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning John,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 1 van de 5 sterren

There was an import duty due which was…

There was an import duty due which was NOT revealed or mentioned by you. It was 40% of the cost of the item. Therefore I refuse deliver of the item.

3 februari 2025
Logo Dobell

Antwoord van Dobell

Good morning Rhett,

Thanks for taking the time to leave your review, unfortunately, we do ship from the UK and were taken off guard by the changes made by US government in relation to all Imports shipped into the US.

We have now put this at the checkout to make it clear before an order is placed but your order was placed during the time of change so I apologise for this.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren
Logo Dobell

Antwoord van Dobell

Good morning Kelley,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

I ordered these white gloves for a…

I ordered these white gloves for a colleague, we both shampoo hair at a salon, she was showing signs of topical dermatitis,very dry hands and small blisters. I recommend she wear white cotton gloves under rubber gloves, when she works and at night use her prescription cream with the gloves to sleep! She is doing very well and healing within a few days!!! These are made very well and will last for quite some time!!!

22 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Madeline,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren
Logo Dobell

Antwoord van Dobell

Good morning Jonathan,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Always Impressed

I always love the coats I purchase from Dobell. Great quality.

25 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Milton,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Amazing customer service

The jacket and vest arrived beautifully in a nice garment bag. I had paid for expedited shipping and something unforeseen happened. I contacted customer service and the order arrived the next day and was refunded my total shipping cost.

17 januari 2025
Logo Dobell

Antwoord van Dobell

Good afternoon Hope,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

The company did great

The company did great! I ordered pants that did not fit and they made the return and refund process a breeze! Very quick!

15 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Robert,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. Reasonable price. Great tracking system.

22 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Ralph,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 1 van de 5 sterren

Delayed shipping

Paid for expedited shipping and it arrived 2 days late.

19 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Xcmtbrcr,

Thanks for taking the time to leave your review, sorry for the delay.

I will process a refund for any delivery paid now and apologise for any inconvenience.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 1 van de 5 sterren

Careful of shipping

It has been 16 days and my “priority” shipped item is still en route.

17 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Nels,

Thanks for taking the time to leave your review, sorry to see your order has not arrived.

Unfortunatly our carrier handed your delivery over to a local partner to complete which is not acceptable so I appolagise for this.

Although you received Free delivery, I have processed a refund of $14.95 which is the value of our premium service.

Your parcel is with USPS and out for delivery today.

In the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Delivery was quick

Delivery was quick. The pants ran small so I needed to get a size larger. I couldn't wait for the pants to be returned, before I ordered the new pair. I let the sales person know. They had me order the new pair while the old pair was enroute for return, and quickly sent out the replacement pair. They came in a few days. I haven't been reimbursed for the old pair yet, but I am sure they are still being processed, since the new pair came so fast. I am happy with the product so far. Customer service is good so far. I will add more, once my return is processed.

15 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Marguerite,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren
Logo Dobell

Antwoord van Dobell

Good morning Carol,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Excellent quality

Excellent quality, Fast delivery.

7 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Slava,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Beoordeeld met 5 van de 5 sterren

Jacket was beautiful and extremely…

Jacket was beautiful and extremely well-made

13 januari 2025
Logo Dobell

Antwoord van Dobell

Good morning Trisha,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

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