Horrible app and practitioners are frequently late or don't even arrive at your appointment. App has been buggy, won't let you login sometimes, extremely slow with unnecessary animations for years. Wh... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Brilliant service from start to finish. I was able to book an appointment at a time that suited me, with a doctor who had the right expertise for my symptoms. The joining link arrived by email, and I... Toon meer
Bedrijf heeft geantwoord
Its an amazing service and I feel privileged to be able to access it. Getting an appointment as soon as I wanted it and speaking to someone that clearly was highly trained and professional. All the pa... Toon meer
Bedrijf heeft geantwoord
Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Contactgegevens
19-21 Great Portland Street, W1W 8QB, London, Verenigd Koninkrijk
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4,2
Goed
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Professional and caring GP
Professional and caring GP, quick and efficient appointment.
3 december 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Dear Catherine,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Could not have been happier
The appointment came through for the same day with a choice of probably 8+ online doctors and Lewis, the guy I chose could not have been more helpful. He referred me to an Orthopaedic Consultant much, much quicker than would be possible with NHS.
14 december 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Dear Bob,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really responsive service at times that…
Really responsive service at times that were convenient.The doctor was able to communicate well with me and I with her with no language issues.Would definitely use again.
4 december 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Dear Lindsav,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Useful
It is definitely useful when you can't get through to your GP in time.
11 december 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Dear Rosemary,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great Range of times and Doctors and the Doctor I saw was excellent.
Great Range of times and Doctors and the Doctor I saw was excellent.
I could have easily seen a GP the same day but opted for the next day. There were even appts available through the night.
I saw a really competent doctor who gave me a referal but he also went above and beyond in sending me written advice and follow up reading.
Very impressed with the whole service.
4 december 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Dear Mr Mcnally,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really poor customer support who just…
Really poor customer support who just wants to speak over you and have no understanding that a child account has to have an adult on the policy and yet they refuse to help? So confusing and will cancel after having the policy for over 2 years
11 december 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hi George,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
After registration appointment was…
After registration appointment was allocated within 15 minutes. Nurse practitioner was extremely knowledgeable and easy to talk to. I was completely satisfied with the service. Compared to NHS this was a breath of fresh air. Amazing all round
12 november 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Thank you for your lovely review, Francesca! We're glad you were able to get an appointment quickly and that our clinician made you feel comfortable and well cared for. We really appreciate you taking the time to share your experience and are delighted you were fully satisfied with the service. If you need any further support, please feel free to reach out.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really poor experience on my call to…
Really poor experience on my call to doctor to discuss back pain, did not listen to what I was trying to explain regarding, advice was to seek NHS even though I have private insurance and would be seen much quicker. Did not listen when I explained the waiting times over 6 weeks and refused to refer me to a consultant. Would not recommend, the consultation was a pointless waste of time
16 november 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hello Helena,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great advice and prompt appointment
1st time I have used this service and would recommend. Dr I spoke to listened to my concerns and recommended exercises which were sent to me directly afterwards with a comprehensive write up.
Told me to try them fir two weeks and book another call for referral if symptoms didn't improve
I was very happy with her asvice
13 november 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Thank you so much for taking the time to share your feedback, Shona. We’re delighted to hear that your first experience with our service was positive and that you felt listened to and supported throughout your consultation.
It’s great to know the tailored exercises and follow-up plan were helpful. If your symptoms don’t improve, we’re here to assist with the next steps.
We truly appreciate your recommendation and are glad you were happy with the care provided. If you need anything further, please don’t hesitate to get in touch.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use no hassle great service
Easy to use no hassle great service
13 november 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hi Sharon,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
From app start to referral letter 3 hrs
Offered appointment within an hour.
The appointment was on time.
Referral made. Letter within hours.
5 Srat
9 november 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Thank you for your feedback, Mark. We’re pleased to hear the process was quick and seamless for you — from booking to receiving your referral letter within just a few hours.
We appreciate your 5-star rating and are glad we could support you promptly. If you need anything further, we’re here to help.
Best regards,
Early Resolution Team
Doctor Care Anywhere
Negligent, gaslighting, and emotionally unsafe. I nearly lost my finger. Avoid at all costs.
Negligent, gaslighting, and emotionally unsafe. I nearly lost my finger. Avoid at all costs.
I’m a veterinary surgeon with 10 years of clinical experience. I reached out to Doctor Care Anywhere (DCA) after sustaining a dog bite — only to be met with a consultation that was not just medically unsound, but emotionally abusive.
The doctor insisted on prescribing flucloxacillin, which is ineffective against Pasteurella — a common pathogen in dog bites. When I challenged her and explained the pharmacological risks, she resisted, then said she “needed to check the formulary.” She only conceded after I pushed for co-amoxiclav, the correct treatment. Had I followed her advice, I could have lost my finger — and my career.
To make matters worse, her clinical notes omitted this entire exchange, painting a misleading version of events to protect herself and obscure her lack of pharmacological knowledge.
Emotionally, the interaction was manipulative and invalidating. She was cold, dismissive, and undermining — classic covert emotional abuse, wrapped in clinical detachment.
Despite raising detailed concerns, DCA never reached out to me directly. They only began any form of response after AXA — the insurer — got involved. Even then, their communication has been dismissive, vague, and accountability-averse. They did not investigate until forced, and their behaviour feels designed to suppress, not resolve.
If you’re looking for care that is safe, honest, and emotionally aware — this is not the place. I expected medical support. Instead, I was retraumatised and gaslit. And if something goes wrong, you’re left fighting a wall of silence.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hello Ophelia,
We are sorry to hear of the concerns you have raised regarding your recent experience. This matter has been formally escalated to our Complaints Team, who will be contacting you directly to discuss this further.
If you need any support in the meantime, please email us at contactus@doctorcareanywhere.com or call our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
Good experience
Good experience, sorted my problem straight away, didn’t have to doctors for a referral, much easier and quicker.
4 november 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hi Alan,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Same day appointment times and took the…
Same day appointment times and took the time to understand and diagnose my issue. Very much better service than my regular GP!
4 november 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hi Louise,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent Advice without the Wait
Being able to get an appointment last minute in the evening was so great. The doctor I spoke to was really reassuring and understood my concern and was able to advise me and put my mind at ease.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hi Nicky,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Doctor Care anywhere is invaluable and…
Doctor Care anywhere is invaluable and unmatched. Immediate access to specialists and GP's when you need it, without waiting and from your home. The app is very easy to use. Video calls are flawless. Very quick notes and referrals. I could not speak more highly of the service and the GP's I've spoken to.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Thank you for your wonderful feedback, Mark! We're delighted to hear that you’ve had such a positive experience using our service. It’s great to know that our platform, video consultations, and referral process have helped make accessing care simple and stress-free. Your kind words mean a lot to our team.
Best regards,
Doctor Care Anywhere
The Dr was knowledgeable kind caring…
The Dr was knowledgeable kind caring and listened , he gave me excellent advice discussed my blood results and suggested what I should look at going forward.
Sadly this is not what you get from your NHS Dr.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hi Kathleen,
Thank you so much for your kind words and for sharing your experience. We’re really glad to hear that your clinician took the time to listen, explain your results, and offer helpful next steps — that’s exactly the level of care we aim to provide. If you need any support, please feel free to reach out.
Kind regards,
Doctor Care Anywhere
Quick access to GP
Quick access to GP. Excellent consultants with empathy, understanding and kindness. Highly recommended.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hello Asia,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Excellent easy and fast
Easy, on time, clear and just what I needed when I couldn’t get a GP appointment
27 oktober 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hi Nick,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
The doctor was thorough and friendly.
The doctor was thorough and friendly.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Doctor Care Anywhere
Hi Anoosheh,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.