ordered 9 door closers. Web site says free next day delivery but they didn't arrive. Telephoned but only given an opportunity to leave a voice mail no person to talk to. Email not answered. Then recei... Toon meer
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Lees wat reviewers zeggen
Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... Toon meer
I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... Toon meer
Excellent service from Door Solutions Direct!! Their website makes it easy to order the desired item and, if necessary, specify dimensions. I purchased a stainless steel kick plate for my front door.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contactgegevens
6 Julian Close, ws6 6np, Walsall, Verenigd Koninkrijk
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
4,0
Goed
608 reviews
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1 week for delivery from placing order…
1 week for delivery from placing order not what's stated when purchasing no tracking info and advised on dates and no product received when advised.
Poor really!
11 april 2024
Excellent solution to prevent damage by dog scratching door
Timely delivery. An excellent choice to cover sibe of glazed kitchen door which dog has wrecked by scratching. So good you cut to size
9 april 2024
Fast erricient delivery thankyou
21 maart 2024
Have not received order !
7 maart 2024
No communication - nothing dispatched
My order 6th Feb, has not been dispatched and no communication made by the company to explain why, apologise, or resolve the issue. After waiting some time I phoned and was told someone would find out the problem and get back to me - no-one called back and now I've called and emailed to chase this again. Not an experience to praise so far. Now 28th Feb and still waiting.
6 februari 2024
Excellent all round
Everything about this order was excellent. Very easy to order, the kick plate is super high quality and much cheaper than any of the chain shops and even comes with screws. Time of order to arriving at my home was 3 days. I can highly recommend.
16 februari 2024
ordered on jan 18th and paid not a word after
Ordered on jan 18th and paid
no sign of my order and got an answering machine
They seem to be working from a house If I don't hear Im going to ask for my money back
15 februari 2024
Review zonder uitnodiging
Delivery schedule update
It will be helpful if you can keep your customers in loop when you have or not yet dispatched the items because we depend on that to also deliver to our clients as per your delivery schedule. I was a bit disappointed when my delivery come after 3 days when yet I was entitled to a next day delivery and this is after I called to make sure my order definitely will come next day
18 januari 2024
Fast delivery
23 januari 2024
Ordered goods on 18th Dec
Ordered goods on 18th Dec, today it's 4th of January still no delivery or invoice, sent email on 18th Dec requesting invoice and expected delivery date. Received reply on 3rd Jan.
promised delivery today, still not received.
Very poor customer service
18 december 2023
i rang the telephone number advertised…
i rang the telephone number advertised 4 or5 times but nobody bothered to answer or call back. In the end i did not buy any thing from you. I brought the goods i needed from Howdens instead even though it cost me three hundred pounds more. They welcomed my order.
21 december 2023
Pure rubbish performance
I am still waiting for the order to arrive. If it ever does get delivered then I might be in a position to give you a review
11 december 2023
Excellent service on the phone and by…
Excellent service on the phone and by post very quick turnaround and excellent advice on the telephone, recommend.
14 november 2023
The items were very well packaged
19 oktober 2023
Very Slow Delivery
Slow Delivery - goods shown in stock, should have been delivered next working day - Delivered 3 days after I ordered, very poor service. I was told it "may take 2 days because it is Scotland" - plus it wasn't dispatched on the day of order so not quite as promised.
17 oktober 2023
Even after more than 3 days I am…
Even after more than 3 days I am waiting an update about my order
9 oktober 2023
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