ordered 9 door closers. Web site says free next day delivery but they didn't arrive. Telephoned but only given an opportunity to leave a voice mail no person to talk to. Email not answered. Then recei... Toon meer
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Lees wat reviewers zeggen
Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... Toon meer
I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... Toon meer
Excellent service from Door Solutions Direct!! Their website makes it easy to order the desired item and, if necessary, specify dimensions. I purchased a stainless steel kick plate for my front door.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contactgegevens
6 Julian Close, ws6 6np, Walsall, Verenigd Koninkrijk
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
4,0
Goed
608 reviews
Geen gegevens bekend over review-uitnodigingen
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Two review emails, but no product
Had two review emails sent but no product yet. So hard to give an accurate review.
29 september 2023
Thank you
Thank you! pleased with the service, my only comment would be that I was not made aware that the item in question was not in stock, when placing the order and paying for it. However, on speaking with you i was given a delivery date that was indeed met.
Thanks again for your service i will be back!
15 september 2023
The product TS1500 door closers was…
The product TS1500 door closers was accurately marketed and the last pair I ordered came as described, and in good order
6 september 2023
Exidor 9870R SSS
Great range of products. Had what was required at very competitive price. Easy checkout and rapid delivery. Recommended.
28 augustus 2023
The quick delivery of the order that we…
The quick delivery of the order that we purchased
13 augustus 2023
Competitive Pricing - but hassle delivery !
Firstly, I had 2 orders with this Company, who were the most competitive price wise I could find.
First order never showed up. Called them and they advised Courier lost parcel, they seemed aware of this before I called. Agreed to send out order again (Friday) and recvd it Monday.
Second order also never showed up. Called them on a Wednesday and they said it was out of stock even thought the initial order showed in stock. Told me they would get new stock in next day Thursday and get to me day after Friday. Re-arranged whole work schedule based on this then order showed up Thursday.
I have given 3 stars as the prices are good, and I did eventually get all my orders.
But I wont order from them again, cant trust in stock items are actually in stock, or delivery times advertised on their web site.
There is no info against each order of despatch date / tracking info / eta etc, in fact no communication from them at all. (Although they take the money straight away - item in stock or not).
I personally would rather pay a bit more and just get the delivery as scheduled and advertised. Shame.
24 augustus 2023
Review zonder uitnodiging
Excellent choice very tasty good value…
Excellent choice very tasty good value food , and delivered to my door with a smile , whats not to like !
28 juli 2023
Review zonder uitnodiging
Just brilliant
4 juli 2023
Delivered as required.
28 juni 2023
Next day delivery on Monday 19th
Next day delivery on Monday 19th. Still hasn't arrived (Thursday)
18 juni 2023
Promised delivery for Friday…
Promised delivery for Friday (yesterday) still no product delivery, one unhappy tradesman expecting to fit this morning having re arranged work schedule to fit
8 juni 2023
I placed an order and then heard…
I placed an order and then heard nothing. I phoned and was told that the item was not in stock and they were waiting for it to come in. The website did not give any indication of this.
18 mei 2023
Great service
24 mei 2023
Previous order from them was really…
Previous order from them was really good . But my last order was a problem. Left them a voicemail and sent them an email as I had ordered an paid fixed days earlier. No response to either my voicemail or email.called them again today was told the item was out of stock and would be in next week.they could not be bothered to let me know that this was the situation previously.Won’t be ordering from them again.
21 mei 2023
Not very professional
I ordered assuming item was in stock, chased to find they were awaiting stock ! Poor communication and unprofessional when answering phone ! Arrived ove a week later
2 april 2023
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