ordered 9 door closers. Web site says free next day delivery but they didn't arrive. Telephoned but only given an opportunity to leave a voice mail no person to talk to. Email not answered. Then recei... Toon meer
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Lees wat reviewers zeggen
Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... Toon meer
I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... Toon meer
Excellent service from Door Solutions Direct!! Their website makes it easy to order the desired item and, if necessary, specify dimensions. I purchased a stainless steel kick plate for my front door.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contactgegevens
6 Julian Close, ws6 6np, Walsall, Verenigd Koninkrijk
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
4,0
Goed
608 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered a door closer and it took…
I ordered a door closer and it took nearly two weeks to arrive. After a week I emailed asking where it was, initially didn't get a response, then when I threatened to cancel the order I got an unapologetic reply to say that the item had been posted that day - it took nearly another week to arrive due to Easter!
28 maart 2023
Redman mk1 panic bolt
Simple process to order. Good communication. Good delivery updates. Speedy delivery service
2 april 2023
Purchase Failed to Arrive
Order placed and paid for on the 10th March.
Now the 20th, still no product and after numerous phone calls going to mobile voicemail, still no response.
We had 3 requests over the weekend to write a review, so unfortunatly, here it is :(
20 maart 2023
Don’t throw away your money
I ordered door closers online as it looked like they were in stock, but when I got the invoice it was apparent they didn’t have them. I contacted them by phone as this was a rush job and they agreed to refund me, that was 20 days ago. Email messages bounce back and they won’t answer the phone. £660 out of pocket. I will pursue a chargeback but I can do without the hassle
22 februari 2023
Review zonder uitnodiging
Great servic quick reliable and product…
Great servic quick reliable and product was exactly what I was after for a Competitive price
6 maart 2023
Excellent fish and very good service.
Excellent fish and very good service.
Delivery guy knew about us and our likes and didn't try to force us to buy more than we wanted. Will certainly continue to buy from this company
7 maart 2023
Review zonder uitnodiging
The engineer was extremely polite and a…
The engineer was extremely polite and a good worker. He also got the job done in good time too.
6 februari 2023
Very poor
Very poor
Ordered lock in 16th Jan with next day delivery. Now the 24th and no Lock. Not even an email to say it's been dispatched.
24 januari 2023
Excellent and quick service
Excellent and quick service, high quality product exactly as expected.
20 januari 2023
Great resultDelivery a bit late but that’s a wider…
Delivery a bit late but that’s a wider problem for all businesses! Great service and assistance when I called. Now installed and working well. Thanks
12 januari 2023
Absolutely brilliant service
Absolutely brilliant service! I'd use again in a heart beat. Many thanks guys.
11 januari 2023
Excellent kick plates
We ordered 2 aluminium kick plates and they are both exactly as we ordered. The pre-drilled holes helped a great deal and the plates also came with screws for fixing. The packaging was very good and we particularly thought that the corner guards, to stop the corners of the plates getting damaged in transit, were a very good idea.
Thank you Doorsolutionsdirect
9 januari 2023
Stainless steel kick platesEasy to place an order and delivered…
Easy to place an order and delivered very promptly.
Excellent quality.
Great surprise as kick plates are normally a nightmare to get on time 👍
6 december 2022
Everything went according to plan
Everything went according to plan. It was an effortless purchase
1 december 2022
No refund, no communication and no delivery…
I rang to cancel an order then confirmed via email as requested. No confirmation from you, no order arrived, no refund arrived. Several weeks ago now and still waiting for someone to get back to me or refund money.
5 november 2022
Fast delivery
24 oktober 2022
Good service,item delivered sooner than…
Good service,item delivered sooner than expected.
Thank you
5 oktober 2022
Good price and delivered within two…
Good price and delivered within two working days. Somewhat spoiled by a lack of communication. No email to say the order was being dispatched but a request for a review sent before the goods arrived.
4 oktober 2022
Review zonder uitnodiging
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