DoughGirl Reviews 

1.596
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Delicious treats at a decent price point, bought for a birthday surprise and were a big hit! We got a selection of cookies and cookie pies and had no complaints! Packaged well and looked cute. They di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Perfect delivery! The cookie dough pie was amazing!! Very high quality and tasted so good!! Bought for my daughters 21st birthday 🎂 she loved it!! We chose the biscoff pie and it did not disappoint �... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

3rd order with dough girl Tried some brownies and wonkey boxes And a few other bits . Excellent service Excellent products Excellent taste Excellent mix of flavours What else can I say O... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Now tried the cookie pies and cookies. They’re AMAZING!!!!! The wonky boxes are excellent value for money. The cookie pies are definitely better warmed up, which is advised. You can even choose the d... Toon meer

Bedrijfsgegevens

  1. Bakkerij

Geschreven door het bedrijf

About DoughGirl DoughGirl is a bold, flavour-first bakery brand based in the UK, specialising in indulgent, handcrafted cookie pies and loaded bakes that are made to stand out. Born from a love of unapologetically big flavours and proper bakery indulgence, DoughGirl creates gooey-centred cookie pies, chunky stuffed cookies and limited-edition drops that customers genuinely get excited about. Every product is baked in small batches using premium ingredients, generous fillings and signature DoughGirl flair. We don’t do boring. We don’t do average. And we definitely don’t do small portions. From nostalgic classics to creative, seasonal specials, our mission is simple — to make every bite memorable. We’re proud to be growing a loyal community of DoughGirl fans across the UK who come to us for quality, consistency and a little bit of indulgence when they deserve it most. Whether you’re ordering for a celebration, a gift, or just because… DoughGirl is here to deliver big flavour, big attitude and seriously good bakes.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,2

Alle reviews

(1.596)

1.499 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The nicest fattest cakes and tasty…

The nicest fattest cakes and tasty treats you can buy its a very very good place to get your sweet treats from

12 oktober 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and that you thought our product was great!

Beoordeeld met 5 van de 5 sterren

Great Tasty

Great Tasty , delicious, fresh cakes

30 september 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you so much for your review! We are glad that you enjoyed your sweet treat!

Beoordeeld met 5 van de 5 sterren

My new cheat day main course

My new cheat day main course. I have been HUNTING for soft gourmet cookies and finally once I bit into dough girl, I knew it was the one. Absolute treat.

23 september 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you for your review! We are so pleased that you loved your order :)

Beoordeeld met 5 van de 5 sterren

Delivered on the chosen date

Delivered on the chosen date. All the cookie doughs were absolutely delicious. Will definitely order again

12 oktober 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you so much for your sweet review! We look forward to your future custom again soon!

Beoordeeld met 2 van de 5 sterren

Delivery Failed

Dough girl failed to deliver on selected date chosen, but two days later. As the cakes were intended for a celebration and arrived late, I had no purpose for them.
It took dough girl eleven working days and a chase up, to give me a partial refund for this item.

1 oktober 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you for your review. We are sorry to hear that you are unhappy with your experience thus far. We kindly request that you contact our Customer Service team if you require any further assistance

Beoordeeld met 5 van de 5 sterren

Unbelievable!!!

Unbelievable!!!! What a post show treat these where… unreal! Will deffo be back! 😍😍

30 september 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you for your review! We are so pleased that you loved your order :)

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent biscuit box. Value for money and delivery was easy to select and right on time. Highly recommend.

12 oktober 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you so much for your review! We are glad that you enjoyed your sweet treat!

Beoordeeld met 5 van de 5 sterren

Good

Delivery service

30 september 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you for your review! We are so pleased that you loved your order :)

Beoordeeld met 5 van de 5 sterren

Yummy bakes

Yummy bakes, liked that cakes are individually wrapped and dated

12 oktober 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you so much for your review! We are glad that you enjoyed your sweet treat!

Beoordeeld met 5 van de 5 sterren

I ordered from DoughGirl for a birthday…

I ordered from DoughGirl for a birthday present,and I have to say from ordering to receiving the product the service was excellent.
The cookie dough pieces were of a great size and every piece was delicious
Thankyou I would highly recommend

29 september 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you so much for your sweet review! We look forward to your future custom again soon!

Beoordeeld met 2 van de 5 sterren

No flavour at all

I’m a girl who likes her chocolate with chocolate sauce on top, so I thought this would be a real treat. Desperately disappointed, I’ve tried the Twix, Rolo and caramel slices and couldn’t tell the difference. You can’t taste caramel, or biscuit, it’s so horribly sweet that the only flavour you get is sugar. I had high hopes but not for me. The other slices are in the freezer, maybe I can use them for something but I’m not sure what.

12 oktober 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you for your review. We are sorry to hear that you were not happy with your chosen products on this occasion. Please contact our dedicated Customer Service team if you would like any further assistance!

Beoordeeld met 5 van de 5 sterren

Really great on all accounts

Really great on all accounts, tastes amazing, highly recommend.

29 september 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you so much for your review! We are glad that you enjoyed your sweet treat!

Beoordeeld met 5 van de 5 sterren

Got birthday cookie pie was best…

Got birthday cookie pie was best selection of cookies I've ever tried would recommend will not be disappointed.

29 september 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you so much for your sweet review! We look forward to your future custom again soon!

Beoordeeld met 1 van de 5 sterren

Only gave one star as cant give zero

Only gave one star as cant give zero! Ordered more than 4 weeks before the date for my son’s birthday. On the day, I recieved no email to say they were en route (or delayed) so I contacted Doughgirl.I had told my son to stay in until delivery arrived.I was told there was a delay- not with the delivery service but they hadnt even packed the order! If they had bothered to tell me I could have ordered my son something else from somewhere! Offered 20% refund and also off future orders. I said this wasn’t acceptable! ( the discount off future purchases was pointless as wouldn’t use them again). I asked for full refund the next day as compensation. They gave this then didn’t deliver anything. I contacted them again and they said they refunded my cancellation! This was a day after they should have arrived! We never discussed cancelling- we were discussing compensation because my son had no birthday cakes and they didn’t tell me this would be happening to allow me to get others! Customer service was awful- just didnt care at all- standard sorry for inconvenience but it wasnt an inconvenience it was upsetting for me as a parent! Do not allow customers to book order dates for the future if you cant honour it!

8 oktober 2026
Review zonder uitnodiging
Logo DoughGirl

Antwoord van DoughGirl

Thank you for your review. Apologies that your order was not delivered by your preferred delivery date.
As you had requested a full refund, this is what we processed for you.
We are taking on all feedback and are working hard on improving our system to notify customers of potential delays. Please contact our Customer Service team via customerservices@doughgirl.co.uk if you require any further assistance

Beoordeeld met 2 van de 5 sterren

Not great .ordered brownies and there…

Not great .ordered brownies and there not the best had better from supermarket cookie pie was mostly just Nutella ,also didnt realise it was gonna have emulsifiers ect in to ,just though they were homemaker goods without all the nasty. Definitely wont be ordering again

16 oktober 2026
Review zonder uitnodiging
Logo DoughGirl

Antwoord van DoughGirl

Thank you for your review. We are sorry to hear that you were not happy with your chosen products on this occasion. Please contact our dedicated Customer Service team if you would like any further assistance!

Beoordeeld met 5 van de 5 sterren

Beautifully Packaged every time and…

Beautifully Packaged every time and opening box up to a variety of sweet delights.
Thank you DoughGirl.
Sharon x

28 september 2026
Logo DoughGirl

Antwoord van DoughGirl

Thank you so much for your review! We are glad that you enjoyed your sweet treat!

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