Douglas & Gordon Reviews 

325
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Toon meer

Beoordeeld met 5 van de 5 sterren

Elouise McCracken was so helpful throughout my flat search. She was always quick to arrange viewings for me, some of which she suggested herself. She kept me updated and was very responsive to any que... Toon meer

Beoordeeld met 5 van de 5 sterren

My partner and I would like to thank Elouise for all her help with renting our apartment. The whole process was quick and smooth from start to finish. She was always available to answer our questions,... Toon meer

Beoordeeld met 5 van de 5 sterren

After 29 years in my home, choosing the right person to handle its sale was incredibly important to me. From the outset, Shash impressed me with her professionalism, attention to detail and genui... Toon meer

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

325 reviews

5 sterren
4 sterren
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1 ster

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4,8

Alle reviews

(325)

117 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

From the moment I met Shash Stephen at…

From the moment I met Shash Stephen at Douglas & Gordon I felt I was in safe hands with the sale of my flat in Brent. She expertly advised and guided through a very difficult sales process - made more so by the inefficiency of the buyer’s law firm. Her knowledge of the market and the whole sales process was invaluable and I would strongly recommend her services.

26 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Karen, Thank you for taking the time to share such thoughtful feedback. We’re so pleased to hear that Shash’s expertise made a real difference during what sounds like a challenging sale. Her deep market knowledge and commitment to her clients are second to none, and it’s wonderful to know you felt supported throughout the process. We truly appreciate your recommendation and will be sure to pass along your kind words to Shash. D&G

Beoordeeld met 5 van de 5 sterren

Knowledgeable and helpful

Our agent, Tom Yeomanson, was very knowledgeable and helpful. He knew the seller well and this made the process as smooth as possible. He was always quick to respond and moved things along well.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Sally, Thank you for your kind words. We’re delighted to hear that Tom’s expert knowledge helped make your purchase process smooth and straightforward. He takes great pride in building strong relationships with both buyers and sellers, and we’re so pleased that this made a positive difference in your experience. We look forward to working with you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Mark Paris is a fabulous estate agent

Mark Paris is a fabulous estate agent. Extremely likeable and professional.
10/10 from me

5 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Cyrus, Thank you so much for your 10/10 review!! Mark will be delighted to hear your review. We look forward to helping you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Shash was amazing

Shash was amazing! She looked after us at every stage and helped made buying our first home very special!

12 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Emily, Thank you for your lovely feedback! We’re thrilled to hear that Shash made your first home purchase such a positive and memorable experience. Buying a first home is a huge milestone, and we’re so pleased she was able to support you every step of the way. Congratulations on your new home! D&G

Beoordeeld met 5 van de 5 sterren

Helpful & generous with advice

Mark Paris is always generous & helpful with his advice & goes out of his way to assist (with a flat rental). He also has an easy, likeable & witty manner but also works hard for his clients and agency. TY

3 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you for your kind words! We’re delighted to hear that Mark’s advice and support made such a positive difference to your experience. He takes great pride in looking after his clients, and your feedback is a wonderful reflection of his hard work. D&G

Beoordeeld met 5 van de 5 sterren

Experience with Mark

Mark is hands down the best agent I’ve worked with - great advice, hard work, always available, but more importantly just an overall fantastic person with infectious energy

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Nick, Thank you so much for sharing this brilliant feedback! We’re thrilled to hear that Mark’s energy and commitment made such a positive impact. He always strives to go the extra mile for his clients, and it’s fantastic to see that reflected in your experience. We look forward to working with you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Helpful and responsive

I'm interested in one of the property in care of Douglas & Gordon. I called them and have been in contacted with Ed Allen. He's very helpful and responsive.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you for sharing your experience! We’re so pleased to hear that Ed has been helpful and responsive in assisting you with your property search. We wish you the best moving forward and are here to support you every step of the way. D&G

Beoordeeld met 5 van de 5 sterren

Enquiry

I spoke to Henry who gave me a good understanding of the property market & was helpful and articulate when answering my questions. Good advice!

30 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you for taking the time to share your feedback, Jack.

We’re glad to hear Henry was able to give you clear, helpful advice and a strong overview of the market. Taking the time to answer questions properly and offer honest guidance is exactly what we aim for.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Henry was a pleasure to meet

Henry was a pleasure to meet, very knowledgeable and professional.

1 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much for your review, Emily.

We’re delighted to hear that you found Henry knowledgeable, professional and a pleasure to meet. That level of expertise and approachability is exactly what we strive to deliver.

We’ll be sure to pass your kind feedback on to Henry.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Review for Mark

Mark has been fantastic in assisting us in our search for a home - always available and attentive, very fair and balanced in appraising different properties, and always a pleasure to speak to!

30 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much for your kind review, James.

We’re really pleased to hear Mark was able to support you so well during your search. Being accessible, balanced and thoughtful in his advice is exactly how we aim to guide clients, and it’s great to know that came through in your experience.

We’ll be sure to pass your feedback on to Mark and wish you all the best with your next move.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

The viewing was amazing!

The viewing was amazing!! The person who did my viewing was amazing and can communicate very well!!

29 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much, Kayla.

We’re really glad to hear you had such a positive viewing experience and that our team communicated clearly throughout. We’ll be sure to share your kind feedback with the negotiator involved.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

A fantastic experience working with…

A fantastic experience working with Delilah Vincent at Douglas & Gordon. From start to finish the whole process was strait forward and fast. Delilahs efficiency and knowledge was invaluable and I cannot thank her enough for her efforts throughout the process.

I cannot recommend the team at Douglas & Gordon and specifically Delilah Vincent enough for all there hard work. It was by far the best property experience I have ever had!

29 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much for your kind review, William.

We’re really pleased to hear that your experience with Delilah and the wider team was so positive. Delivering a smooth, efficient process backed by strong market knowledge is exactly what we aim for, so it’s great to know that came through from start to finish.

We’ll be sure to pass your feedback on to Delilah, and thank you again for recommending Douglas & Gordon.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

A huge thanks to Max Giddins at Douglas…

A huge thanks to Max Giddins at Douglas & Gordon for helping me and my partner find the perfect pet-friendly flat recently. He went above and beyond to help us out, kept us updated regularly throughout and was really helpful. Overall a super positive experience and we're so excited to move into our new place. Thanks again Max!

8 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much for your lovely review, Jo.

We’re delighted to hear that Max was able to support you and your partner in finding the right pet-friendly home. Keeping clients informed, going the extra mile and making the process feel positive are all central to how we work, so it’s great to see that reflected in your experience.

We’ll be sure to pass your kind words on to Max, and we hope you’re settling in and enjoying your new home.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Max was so helpful and really great to…

Max was so helpful and really great to deal with! Would recommend highly!

24 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much for your kind review, Ned.

We’re really pleased to hear you had such a positive experience with Max. Being helpful, approachable and easy to work with is exactly the standard we aim to deliver, so it’s great to see that reflected in your feedback.

We’ll be sure to pass this on to Max.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Huge thanks to Ciarnan for the work…

Huge thanks to Ciarnan for the work rate he showed in finding us our perfect new home, he really carried us forward and delivered up perfect opportunity’s, always finding the right spaces. With a 99% completion rate he waved his magic wand.

23 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much for your review, Nick.

We’re really pleased to hear how positive your experience was with Ciarnan. His commitment, energy and ability to match clients with the right opportunities are exactly what we value at D&G, so it’s great to see that reflected in your journey to finding a new home.

We’ll be sure to pass on your thanks to Ciarnan and the wider team.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable

We booked to see a property in South Kensington with an agent called Delilah, she was so friendly and knowledgeable- would definitely recommend her as an agent

25 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much for your kind review, Rachelle.

We’re delighted to hear you had such a positive experience with Delilah. Being friendly, knowledgeable and approachable is exactly what we strive for, so it’s great to know that came through during your viewing.

We’ll be sure to pass your feedback on to Delilah and the team.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Out of all the agencies we have dealt…

Out of all the agencies we have dealt with over the past few months, Ciarnan and the team at Douglas & Gordon have been so easy to deal with. Ciarnan is particularly helpful and has been great throughout the whole process.

24 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you for taking the time to share your feedback, Taylor.

We’re really pleased to hear that Ciarnan and the wider team made the process easy and straightforward for you. Providing clear communication, support and a smooth experience is exactly what we aim for, so it’s great to know that came through.

We’ll be sure to pass your kind comments on to Ciarnan.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Delilah has been extremely helpful in…

Delilah has been extremely helpful in trying to find my partner and I a flat! She is very attentive and professional. Would definitely reccomend!

26 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Thank you so much for your kind feedback.

We’re delighted to hear that Delilah was so helpful, attentive and professional while supporting you and your partner with your flat search. Taking the time to understand our clients and guide them clearly through the process is exactly what we strive for.

We really appreciate the recommendation and will be sure to pass your comments on to Delilah.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Shash Stephens was exceptional

Shash Stephens was exceptional. Without her help, I truly believe my flat purchase would have fallen through. She went above and beyond in advising me and following up with the seller and solicitors. Five-star service.

29 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much, Bruna, for taking the time to share this.

We’re really pleased to hear how impactful Shash’s support was throughout your purchase. Going above and beyond, keeping momentum between all parties and providing clear, trusted advice is exactly how we aim to guide our clients, especially when the process becomes challenging.

Your feedback means a great deal, and we’ll be sure to pass your kind words on to Shash.

Best wishes,

Beoordeeld met 5 van de 5 sterren

5 star service

Speedy responses - professional staff.
Thank you Ciarnan for finding me the tight property after my previous lease ended.

27 september 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Biddy, Thank you for your feedback! We’re so pleased to hear that Ciarnan was able to help you find the right property quickly and professionally after your previous lease ended. We’ll be sure to pass on your kind words to him. Wishing you all the best in your new home! D&G

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