Douglas & Gordon Reviews 

325
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Toon meer

Beoordeeld met 5 van de 5 sterren

Elouise McCracken was so helpful throughout my flat search. She was always quick to arrange viewings for me, some of which she suggested herself. She kept me updated and was very responsive to any que... Toon meer

Beoordeeld met 5 van de 5 sterren

My partner and I would like to thank Elouise for all her help with renting our apartment. The whole process was quick and smooth from start to finish. She was always available to answer our questions,... Toon meer

Beoordeeld met 5 van de 5 sterren

After 29 years in my home, choosing the right person to handle its sale was incredibly important to me. From the outset, Shash impressed me with her professionalism, attention to detail and genui... Toon meer

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

325 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(325)

118 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Just wanted to say thank you to Douglas…

Just wanted to say thank you to Douglas and Gordon L who have helped me again finding some new accommodation after my previous lease expired - Ciarnan was once again instrumental in helping me with several options and one property which I hope will be successful. Thank you 🙏

26 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear John, Thank you for your kind review! We’re delighted to hear that Ciarnan was once again able to assist you in finding new accommodation after your lease ended. We’ll be sure to share your thanks with him. Wishing you the very best in your new home! D&G

Beoordeeld met 5 van de 5 sterren

A Down-to-Earth and Reliable Agent

Ed has been fantastic throughout our flat search. He’s been incredibly helpful, always quick to reach out with multiple options and updates, and consistently honest in his advice. Would highly recommend!

25 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Orlando, Thank you for sharing your experience! We’re so pleased to hear that Ed made your flat search smooth and straightforward. We’ll be sure to pass along your kind words to him. Delighted we could support you in finding the right place! D&G

Beoordeeld met 5 van de 5 sterren

Max helped me in my apartment search

Max helped me in my apartment search. He was kind and respectful throughout the process. Even when I had concerns, it was properly addressed.

22 augustus 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Emmanuella, Thank you for taking the time to leave your review! We’re so glad to hear that Max supported you with kindness and respect throughout your apartment search, and that he was able to address your concerns along the way. We’ll be sure to share your kind words with him! D&G

Beoordeeld met 5 van de 5 sterren

Professional & smooth experience from…

Professional & smooth experience from start to finish, zero issues

Special thanks to Delilah.

25 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Calcam, Thank you so much for leaving a review. We are delighted to hear you had a smooth experience. We will be sure to pass on the feedback to Delilah! D&G

Beoordeeld met 5 van de 5 sterren

Very good communication

I went through Douglas and Gordon to view a flat and I then went on to rent it. The communication was always easy and no matter if I spoke to the original agent that I conversed with (Max) or someone else, everyone was approachable and easy to speak to.

I also appreciated the honest communication in relation to the flat before I had even arranged a viewing.

From my experience I would recommend them and use them again in the future.

2 augustus 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Ayesha, Thank you for sharing your experience! We’re delighted to hear that Max and the team made the process smooth and approachable, and that you valued the honest communication from the outset. We look forward to working with you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Had a lovely viewing with Ciarnan

Had a lovely viewing with Ciarnan, his attention to detail and support throughout a stressful process of flat viewing made it so much easier.

3 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Rhys, What a lovely review! Ciarnan will be delighted to hear your comments. He is a true superstar who really cares. We look forward to helping you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Ciarnan’s charm and attention to detail…

Ciarnan’s charm and attention to detail made us feel so well looked after

24 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

What a lovely review. Ciarnan will be so happy. We look forward to working with you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Thank you Ciarnan!

Can’t thank Ciarnan enough for all of his incredible help and tireless energy with helping my partner and I move and find a new property. Working with Ciarnan was a dream and smooth sailing from start to finish. He went above and beyond and made the whole process so easy for us. We couldn’t be happier! If ever need to move again, I’ll be coming straight back to Ciarnan.

Thank you again!

15 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Luke, Thank you so much for your wonderful review! We’re thrilled to hear that Ciarnan made your move and property search such a smooth and enjoyable experience - it’s fantastic to know it made such a difference for you and your partner. We’ll be sure to pass on your kind words—Ciarnan will be delighted! D&G

Beoordeeld met 5 van de 5 sterren

Very good service and use of…

Very good service and use of technology. Used group chats to plan viewings so no back and forth, and proactive with feedback

15 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you for your feedback, Carl! We’re delighted to hear that our use of technology, including group chats for viewings, made the process smooth and efficient. Proactive communication is exactly what we strive for at Douglas & Gordon, and it’s great to know it made a positive difference for you. We look forward to working with you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Just moved into a new flat in Fulham…

Just moved into a new flat in Fulham and found it through Mark Paris. He was honestly such a great agent—helped us find the perfect place in the areas we wanted, organised all the viewings, and made the whole process super easy and stress-free. He went above and beyond.l, showing us the flat numerous times to make sure it was the perfect one. Can’t recommend Mark enough, 10/10!

24 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you for sharing such a glowing review! We’re delighted to hear that Mark made your move to Fulham smooth and stress-free, and you found the perfect flat. Your recommendation means a lot, and we’ll be sure to pass your kind words on to Mark and the team. Wishing you all the best as you settle into your new home! D&G

Beoordeeld met 5 van de 5 sterren

Honest review from someone who has rented and used multiple agency’s

I have rented multiple properties in London and being honest estate agents were my worst nightmare until I came across Douglas & Gordon and in particular Mark Paris. Marks attention to detail and knowledge on the property shown was amazing! I was sold! I am someone who pays particular attention to small details so was absolutely blown away when Mark knew the answer to every question, was viewing the flat as if he was viewing it for himself telling me pros and cons which made the whole viewing process less stressful. Mark checked small details such as how we would hang a painting to the pressure in the shower ensuring we would enjoy the flat just as much as he would. Again I could go on but the experience was so positive! Everything was efficient from viewing to signing final documents. Mark was very on it with replying and getting back in touch with us when needed which is something again which made the whole process easier. I would highly recommend anyone to go with D&G but in particular to deal with Mark Paris.

12 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for such an incredible review! We’re thrilled to hear how Mark transformed your renting experience and made the process so positive and stress-free. His attention to detail and genuine care for ensuring clients feel confident in their choice is exactly what we strive for at Douglas & Gordon. We’ll be sure to share your kind words with Mark—he’ll be delighted. Wishing you all the best in your new home, and thank you again for the wonderful recommendation! D&G

Beoordeeld met 5 van de 5 sterren

We would like to highly recommend Nick…

We would like to highly recommend Nick Darragh if you’re selling your Putney property. Nick is trustworthy, resilient and available to communicate without delay. Although we faced some major hiccups during the sale process it was a pleasure to work with Nick. We. Wish him all the best in his further career.

22 augustus 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for your kind recommendation. We’re delighted to hear that Nick’s open communication made a positive impact throughout your sale, even with the challenges along the way. We’ll be sure to share your thoughtful words with him—he’ll truly appreciate them. Wishing you all the very best for the future! D&G

Beoordeeld met 5 van de 5 sterren

Ciaran was very helpful with everything…

Ciarnan was very helpful with everything we required on our rental.

22 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Scot, Thank you so much for this review. Ciarnan will be happy to hear your kind words. We look forward to helping you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Great experience

I purchased my Kensington property through Shash back in June and must say she has been of extraordinary help. She was representing a 90+ yo seller for who she went above and beyond to facilitate the sale. She helped me with furniture negotiation, arranging various repairs, etc. notably thanks to her extensive network. Shash introduced me to workers who I continue to use now that I have moved in.
More importantly, Shash was very responsive through out process which was very reassuring.

13 juni 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for sharing your experience. We’re delighted to hear that Shash went above and beyond to support both you and the seller throughout the purchase. It’s wonderful to know her dedication made such a positive difference. Responsiveness and reassurance are exactly what we strive to deliver, and your feedback is a fantastic reflection of that. Congratulations on your new Kensington home — we’re so pleased Shash could play such an important part in the journey! D&G

Beoordeeld met 5 van de 5 sterren

Fantastic experience !

We had a fantastic experience working with Allan Wegeland of Douglas and Gordon. He was always extremely responsive, friendly, and professional, keeping us updated at every stage. Despite the challenging market conditions, he quickly secured us a cash buyer at a very good price, which exceeded our expectations. We would not hesitate to recommend Allan to others and will certainly use his services again in the future.

19 maart 2025
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Saskia, Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Allan’s professionalism and market expertise helped you achieve such a fantastic result — especially in challenging market conditions. Securing a cash buyer at a strong price is a brilliant outcome, and we’re so pleased it exceeded your expectations. We truly appreciate your recommendation and look forward to supporting you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Worth every penny!

Attentive, responsive, and really effective. Deeply experienced, Tom Yeomanson knew how to price appropriately, how to handle different types of potential buyer, and then how to adjust as the sale proceeded. He removed all of the pain from the selling experience, and therefore made the estate agent fee really worth it!

12 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear DT, Thank you for your wonderful feedback. We’re so pleased to hear how Tom’s market knowledge and attentive approach made the selling process smooth and stress-free for you. It’s fantastic to know Tom delivered so well. We truly appreciate your trust in Douglas & Gordon and are delighted you felt the value in the service provided. D&G

Beoordeeld met 5 van de 5 sterren

Lamees Kriel is an outstanding property manager…

Lamees Kriel has been an outstanding property manager. She always got back to us straight away, whether we had contacted her by phone or email. Problems were sorted quickly, without any hassle.

5 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Carey, Thank you for your kind words. We’re so pleased to hear how responsive and efficient Lamees has been in managing your property needs. Providing quick, hassle-free support is exactly what we aim for, and it’s great to know Lamees delivered this so well. We truly appreciate your feedback and your trust in Douglas & Gordon.

Beoordeeld met 5 van de 5 sterren

Spellman and his team were very helpful…

Spellman and his team were very helpful in helping me rent my property. I’m happy with their service abs would highly recommend.

12 juli 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Sharon, Thank you for your kind review! We’re so pleased to hear that Ciarnan and his team were so helpful in renting out your property. We truly appreciate the recommendation! D&G

Beoordeeld met 5 van de 5 sterren

Ciarnan at Douglas and Gordon

We had been searching for 2 months to find a home with other estate agents who took weeks to reply and did not listen to our housing needs. After only one week of viewing a property with Douglas and Gordon, we have our home. This is thanks to Ciarnan, he was attentive, knowledgable and went above and beyond to make sure we had a smooth process. He never took more than a couple hours to get back to us, he listened to all of our concerns and needs and made what can be a stressful time, enjoyable for us. Thank you again for all of your hard work.

31 juli 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Brooke J, Thank you so much for your wonderful review! We’re delighted to hear that Ciarnan made such a difference to your home search. It’s fantastic to know he helped turn a stressful experience into a smooth and enjoyable one—and even better that you found your new home so quickly. Thank you again for your kind words and we hope you're enjoying your new home!

Beoordeeld met 5 van de 5 sterren

We’re incredibly grateful to Colin for…

We’re incredibly grateful to Colin for helping us find and finance our home. From the very beginning, he went above and beyond—not just with the mortgage process, but with helping us navigate the entire home buying journey.

Colin was always available to answer questions, provide honest advice, and guide us through each decision with clarity and confidence. He took the time to understand what we were looking for and supported us at every stage, from budgeting and pre-approval to putting in an offer and closing the deal.

Buying a home can feel overwhelming, but with Colin in our corner, we felt informed, supported, and in control the whole way. His professionalism, patience, and deep knowledge of the market truly made all the difference.

Thank you, Colin, for making what could have been a stressful process feel smooth and exciting. We couldn’t have done it without you!

Cigdem Barsoum

25 juli 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Cigdem, Thank you for such a heartfelt review! We're absolutely delighted to hear how instrumental Colin was in guiding you through every step of your home-buying journey. Buying a home can be daunting, and we're so pleased Colin helped make the process feel smooth, informed, and even exciting. A huge congratulations on your new home—and thank you again for your kind words! D&G

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer