We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have had a fantastic experience with this agency, specifically with Delilah Vincent. She was friendly, professional, and kept me updated every step of the way. She made the whole process so much ea... Toon meer
Elouise McCracken was so helpful throughout my flat search. She was always quick to arrange viewings for me, some of which she suggested herself. She kept me updated and was very responsive to any que... Toon meer
My partner and I would like to thank Elouise for all her help with renting our apartment. The whole process was quick and smooth from start to finish. She was always available to answer our questions,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.
Contactgegevens
41 Paradise Walk, SW3 4JL, London, Verenigd Koninkrijk
- 0207 963 4600
- marketing@dng.co.uk
- douglasandgordon.com
4,8
Uitstekend
330 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Catalina - Review
Catalina has made the moving experience so easy and has communicated with us throughout. She’s helped us with our queries and signposted us to others for more information. She’s been lovely and it’s been a pleasure! :)
8 juli 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Shrudhi, Thank you so much for your wonderful feedback! We're thrilled to hear that Catalina made your moving experience easy and kept you well-informed throughout. It’s been a pleasure supporting you, and we wish you all the best in your new home! D&G
What an amazing business!
What an amazingly effective and efficient company to work with. The communication, feedback and overall
handling over the agreement has been 5 star! I’d highly recommend to use there service if you’re looking to rent or looking for help finding a property!
8 juli 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dera Johnny, Thank you for your fantastic review! We’re so pleased to hear you found working with Douglas & Gordon to be such an effective and efficient experience. Clear communication and excellent service are at the heart of what we do, and it's wonderful to know this came through at every stage. We truly appreciate the 5-star feedback and your recommendation! We look forward to helping you again in the future! D&G
Excellent!
Katie Lockwood was an excellent Agent and helped us with every step of the tenancy application - and is continuing to help us as we navigate moving into our new property. Katie is very trustworthy and always has prompt replies and answered the many, many questions we had as this is the first property we are renting. An absolutely great and stress-free experience. Thank you so much.
7 juli 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Jolie, Thank you for your lovely review! We’re so pleased to hear that Katie provided such excellent support throughout your tenancy application and continues to be on hand as you settle into your new home. Katie genuinely cares and that's exactly what we strive for at Douglas & Gordon—especially when guiding first-time renters. We’re thrilled it’s been a smooth and stress-free experience. Thank you again, and congratulations on your new home! D&G
Catalina 👏 where do I begin?
As a nervous teenager entering the rental market for the first time, I was unfamiliar with the intricacies of securing a property. I spent considerable time in discussions and meetings with various estate agents across the city, often leaving viewings feeling uncertain or disappointed. Rarely did a property meet even half of my expectations.
Then, upon the horizon came Catalina. After just a single viewing with her, every property she presented aligned perfectly with my needs. Her ability to understand and anticipate a client’s requirements was nothing short of exceptional. Within a week, the contract was signed — and it is within the very walls of that property that I now write this review.
My sincere thanks to Catalina. I cannot recommend her highly enough.
10 februari 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Karim, Thank you for sharing such a heartfelt and thoughtful review! We're truly delighted to hear how Catalina was able to guide you through your first rental experience and find the perfect home for you. Her commitment to her clients are exactly what we pride ourselves on at Douglas & Gordon. Congratulations on your new home, and thank you for recommending Catalina so highly! D&G
Catalina was incredibly helpful and…
Catalina was incredibly helpful and kind throughout the whole process. She helped me find a wonderful flat that perfectly suits my needs. I truly appreciate her support and highly recommend her service!
15 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear 缪雨暄, Thank you so much for your kind review! We’re delighted to hear that Catalina was so helpful and supportive throughout your search. It’s wonderful she helped you find a flat that suits your needs perfectly. We truly appreciate your recommendation and wish you all the best in your new home! D&G
Catalina
Had a very smooth experience with Catalina, she was very quick, proactive, and willing to go above and beyond to help.
Really appreciate all her efforts, she’s great!
30 juni 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Y G, Thank you for your kind words! We're delighted to hear that Catalina provided such a smooth and proactive experience, going above and beyond to help. We really appreciate your feedback and are glad she could support you so well! D&G
Harry has been extremely helpful…
Harry has been extremely helpful through our whole rental process with D&G. He has been extremely responsive to any messages and questions, made the offer process as smooth as possible and has been flexible around our schedules. Couldn’t have asked for more!
2 juli 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Sanjana, Thank you so much for your kind words! We're thrilled to hear that Harry provided such a positive experience throughout your rental journey with Douglas & Gordon. It's fantastic to know he made everything as seamless and stress-free as possible. We’re proud to have him on the team—and so pleased he delivered exactly the service we strive for. Wishing you all the best in your new home! D&G
Excellent
Catalina has made all the difference. Very Helpful, Courteous, and Proactive.
I wouldn’t hesitate to use D&G services again.
23 juni 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your lovely review! We're so pleased to hear that Catalina made such a difference to your experience. Her helpful, courteous, and proactive approach truly reflects the standards we aim for at Douglas & Gordon. We're delighted to know you’d choose to work with us again — and we look forward to it! D&G
Douglas & Gordon were willing to go…
Douglas & Gordon were willing to go above and beyond to help get my purchase complete. Their communication was very good and I was always kept up-to-date with all information. They made my experience of purchasing a property very positive.
20 juni 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear John, Thank you so much for your kind words! We’re delighted to hear that your experience purchasing a property with Douglas & Gordon was such a positive one. Going above and beyond and keeping our clients fully informed throughout the process is exactly what we aim for. We're so pleased we could help make your purchase a smooth and successful one! We look forward to helping you again in the future. D&G
First time buyer- thank you!
My sister and I have worked with Ed on the purchase of a property in Lambeth and are very grateful for his expertise and support throughout the process. He was instrumental in helping us work to a tight timeframe and was very quick to contact solicitors on both sides of the sale/purchase. It was great to have him leading us through the purchase as a first time buyer. Thank you!
24 juni 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Courtenay, Thank you for your lovely review! We’re so pleased to hear that Ed was able to support you and your sister throughout your first purchase. Ed is a true professional and we're thrilled he could help make your first-time buying experience such a smooth and positive one. A huge congratulations on your new home! D&G
Simply the best real estate agent
Working with Tom Yeomanson to sell my house was an outstanding experience from start to finish. The entire process was incredibly smooth and required very little effort on my part — Tom handled everything with professionalism, efficiency, and clear communication. I was especially impressed by how seamless he made the whole transaction feel. If you're looking for someone who truly knows what they're doing and makes selling your home stress-free, Tom is the agent to call. I would 100% work with him again in the future!
10 juni 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Jerome, Thank you so much for your wonderful review! We're thrilled to hear that Tom made the experience of selling your home such a smooth and stress-free one. At Douglas & Gordon, we aim to take the pressure off our clients and it’s fantastic to know Tom’s professionalism stood out. We truly appreciate your kind words and look forward to working with you again in the future! D&G
Great Service
Ed was an excellent agent throughout the selling of our Wandsworth flat. We had some tricky issues to resolve but Ed helped immensely and was very pro-active in helping when we could not be available-due to living 2 hours away. Highly recommend!
12 juni 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Mark, Thank you for your kind words! We're so pleased to hear that Ed provided such excellent support throughout the sale of your Wandsworth flat. Navigating challenges from a distance can be tough, and we're glad Ed’s proactive approach made all the difference. At Douglas & Gordon, we pride ourselves on going the extra mile—and it’s great to know Ed delivered just that. Thank you again for the recommendation! D&G
Would highly recommend
Tom Yeomanson provided excellent service helping me with the sale of my property in Balham. The process was handled very smoothly from beginning to end. He was very responsive, proactive at moving things forward and gave great advice. Would highly recommend.
6 juni 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you so much for your kind words! We're delighted to hear that Tom provided such an excellent service. We would expect nothing less from Tom, he's a true professional. We truly appreciate the recommendation! D&G
Great service
Chris helped us buy our first home and really helped make the process extremely seamless. Would 100% recommend.
30 mei 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Anon! Thank you for taking the time to write a review for Chris. We are delighted that you had such a seamless experience. We look forward to helping you again in the future. D&G
We just purchased a 3-bedroom
We just purchased a 3-bedroom Maisonette from Chris at D&G. We could not recommend Chris more highly. He was incredibly helpful during the negotiation process and helped us push through the sale in a hurry within 8 weeks. Chris really went above and beyond. Would highly recommend D&G!!
31 mei 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Sam, Thank you so much for your kind words! We're thrilled to hear that Chris provided such great support throughout your purchase. Completing in 8 weeks is no small feat — we’re glad he could help make it happen smoothly. Wishing you all the best as you settle into your new maisonette! D&G
Premium service for a premium outcome!
Selling a property can be incredibly stressful, particularly with a toddler running around! Chris and the DG team made the process manageable through very effective communication. Chris personally handled communication across all parties and was able to foresee any challenges and navigate them effectively! It was great to feel like a priority and achieve a sale value higher than all other quoted agents was spectacular.
3 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you, Jennifer! We’re so pleased to hear that Chris and the team were able to make the process smoother for you — especially with a toddler in the mix! Your kind words about the communication and outcome mean a lot to us. Achieving a great result and making you feel like a priority is exactly what we aim for. Congratulations again on the sale! D&G
Block Management - Amy Phillips
I would like to congratulate and thank Amy Phillips from the block management team . Following a leak from the upstairs flat she advised on a course of action,supported our claim and pursued a solution which required constant phonecalls and emails. She was tenacious and professional in her approach and we are hugely grateful .
8 april 2025
Review zonder uitnodiging
Highly recommend!
My husband and I so enjoyed our experience working with Catalina to find our short-term let in London. She was incredibly helpful and communicative throughout the entire process. We had a very small window to find a flat and sign a lease. Catalina and Harry went above and beyond, even sending the paperwork over a holiday weekend to ensure we were able to hit our deadline and secure the flat. We’re excited to work with them again to find our long-term home.
21 april 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Ginny, Thank you so much for taking the time to write a review. Catalina is a true professional who really cares. She is also clearly very good at working to deadlines!! Glad it all worked out so successfully. We look forward to helping you again in the future. D&G
Would highly recommend
Rob Stanley was our estate agent for selling our property. He was very communicative and personable, and the process of selling was smooth and painless. I would highly recommend Rob and D&G given the service we received and the success of our sale.
28 april 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Joseph, we are so thrilled to hear that you had such a smooth sale. Rob will be grateful for your review. Thank you for taking the time to write it. We look forward to helping you again in the future. D&G
Catalina is a STAR
Catalina is RIDICULOUSLY GOOD at her job. So committed, thoughtful, flexible, listened, accommodated me at every turn. She really cares and knows her business. She is an absolute superstar.
25 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Caroline, What an endorsement! Catalina is indeed ridiculously good at her job. She works hard and she really cares. So glad we were able to help you. We look forward to helping you again in the future. D&G
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.