We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Toon meer
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Lees wat reviewers zeggen
I have had a fantastic experience with this agency, specifically with Delilah Vincent. She was friendly, professional, and kept me updated every step of the way. She made the whole process so much ea... Toon meer
My partner and I would like to thank Elouise for all her help with renting our apartment. The whole process was quick and smooth from start to finish. She was always available to answer our questions,... Toon meer
Elouise McCracken was so helpful throughout my flat search. She was always quick to arrange viewings for me, some of which she suggested herself. She kept me updated and was very responsive to any que... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.
Contactgegevens
41 Paradise Walk, SW3 4JL, London, Verenigd Koninkrijk
- 0207 963 4600
- marketing@dng.co.uk
- douglasandgordon.com
4,8
Uitstekend
331 reviews
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Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Catalina is a STAR
Catalina is RIDICULOUSLY GOOD at her job. So committed, thoughtful, flexible, listened, accommodated me at every turn. She really cares and knows her business. She is an absolute superstar.
25 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Caroline, What an endorsement! Catalina is indeed ridiculously good at her job. She works hard and she really cares. So glad we were able to help you. We look forward to helping you again in the future. D&G
Iris service was extraordinary
Iris service was extraordinary. She made everything very smooth and easy.
Thank you
Belal
22 april 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Belal, We are grateful for you taking the time to leave Iris this lovely review. It means a lot. We very much look forward to helping you again in the future. D&G
Harry’s help was great
Harry was of great help during my flat search in London. The attention to detail was always present and he was transparent and attentive throughout the process. He not only takes care of the tenant who is looking but most definitely helps find the best middle ground for the owners!
Fully recommend Harry and D&G.
9 april 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Dominique, Harry will be so happy to read this review. Thank you so much for taking the time to write it. We look forward to helping you again in the future. D&G
Hannah is a huge asset to Douglas and…
Hannah is a huge asset to Douglas and Gordon, she has great energy, a brilliant way to keeping in touch and building a connection which will lead me to want to work with her again.
Keep up the good work Hannah!
8 april 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Gia, Thank you so much for your kind words! We couldn't agree more—Hannah is a huge asset to the team. Her energy, communication, and ability to build genuine connections are what make her such a standout Partner. We're so pleased to hear you'd be keen to work with her again, and we’ll be sure to pass on your lovely feedback.
All the best,
The Douglas & Gordon Team
Nick Darragh handled the sale of my flat
Nick Darragh handled the sale of my flat in Southfields in what was a "testing" sale due to needy and demanding buyers and my solicitors, who were slow on all aspects of the sale; this was achieved with good humour, support and the ability to calm all parties, no easy feat. He was a star and it wouldn't have happened if it wasn't for him. I can't recommend him enough.
14 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for sharing such a thoughtful review. We’re delighted to hear that Nick’s calm approach helped navigate a tricky sale. Managing multiple parties under pressure is no easy task, and we’re so pleased Nick was able to guide everything through to completion. He truly is a star, and we’ll be sure to pass on your kind words.
Warmest regards,
The Douglas & Gordon Team
Thank you, Nick!
Nick made extraordinary efforts to ensure the buying process was smooth on our flat. He was in constant communication with us and the seller and had some really wise suggestions. He was upfront and professional at all times and was a pleasure to work with.
Nick went the extra mile too to maintain the flat while it was empty and efficiently organised extra viewings for us.
Thank you Nick for all your help!
14 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you so much for your wonderful feedback! We’re thrilled to hear that Nick’s thoughtful approach made your buying journey a smooth one.
We’ll be sure to pass on your kind words to Nick. Congratulations on your new home!
The Douglas & Gordon Team
Had a really positive experience with…
Had a really positive experience with an agent called Katie who couldn’t have been more helpful, resourceful, and determined. Moving home is stressful and the rental market not easy, and she was a great representative for D&G
15 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your kind words! We’re so pleased to hear that Katie made your experience a positive one. Moving can be stressful—especially in a competitive rental market—so it’s great to know she was helpful and determined throughout the process. We’re proud to have her representing D&G and really appreciate you taking the time to share your feedback.
Best wishes in your new home,
The Douglas & Gordon Team
We recently sold a flat in London…
We recently sold a flat in London through Simon, and cannot recommend him enough. He was absolutely first class--quick to respond, incredibly knowledgeable, and always on hand if needed. Buying/selling is a stressful process with lots of moving parts, but Simon handled everything with professionalism, good grace, and a commitment to getting things done quickly and efficiently. We're so grateful!
28 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Francesca, Thank you so much for your lovely review! We’re thrilled to hear that Simon made the sale of your flat such a smooth and positive experience. We’re so pleased he could support you every step of the way. We truly appreciate your kind words and recommendation.
Wishing you all the best,
The Douglas & Gordon Team
The absolute worst letting experience…
The absolute worst letting experience that I have experienced from a letting team. Incredibly poor/toxic service from the entire team.
I experienced incredibly crass service; the letting team operates on a culture of poor customer service and admin / general best practise flows which then lead to lies, gaslighting and very poor attempts to hide it.
Avoid at all costs. If you value your sanity as a tenant please please do scroll through the other reviews from previous tenants, highlighting the letting teams history of poor service they are 100% true and I wish I took heed before choosing this awful team.
1 april 2025
Review zonder uitnodiging
We recently sold a property in London…
We recently sold a property in London with Simon. The offer was accepted on the 27th Feb 2025 and Completion took place on 28th March 2025, one month! This was down to Simon's efficiency and comprehensive knowledge of what we all needed to do, a good relationship with solicitors and handling the process from start to finish with professionalism. We are indebted to you Simon.
28 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Lesley, Thank you for your fantastic review! We’re thrilled to hear that Simon helped achieve such a swift and seamless sale. His dedication to guiding clients through every step of the process is truly commendable, and we’re so pleased he was able to make this happen for you. We’ll be sure to pass on your kind words to him!
Wishing you all the best,
The Douglas & Gordon Team
Hannah Field - Douglas and Gordon
I recently purchased a flat in Battersea where Hannah Field was the estate agent. Hannah was very responsive, tenacious and engaged throughout the transaction and was always very happy to guide me through the process/answer questions etc. We really needed to complete prior to the SDLT change and Hannah went above and beyond to make this happen for which we are extremely grateful. I would highly recommend her to anyone looking to buy/sell in this area.
1 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you, Freya, for your wonderful review! We’re delighted to hear that Hannah made your purchase in Battersea a smooth experience. She truly goes above and beyond for her clients, and we’re so pleased she could help you complete before the SDLT change. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Hannah.
Wishing you all the best in your new home!
The Douglas & Gordon Team
Finding a home in London is a…
Finding a home in London is a challenging task, however, from the moment I called in to Douglas and Gordon and spoke to Iria it was smooth sailing from then on. She was resourceful, efficient, and very knowledgable! Highly recommend D&G and Iria!
20 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your fantastic review! We know how challenging it can be to find a home in London, so we’re delighted to hear that Iria made the process smooth and stress-free for you. Her resourcefulness, efficiency, and knowledge are truly invaluable, and we’re so pleased she could assist you. We really appreciate your recommendation and wish you all the best in your new home!
The Douglas & Gordon Team
Smooth sailing on this (my second)…
Smooth sailing on this (my second) property sale through D&G. Rob was very communicative and helpful at all stages and a very good sounding board where needed. Extremely professional. Can't rate him highly enough.
28 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you, JP, for your fantastic review! We’re delighted to hear that your second property sale with us was just as smooth as the first. We are so pleased Rob could assist you every step of the way. Your kind words and high recommendation mean a lot to us!
Wishing you all the best,
The Douglas & Gordon Team
Nick Darragh from D&G made me feel…
Nick Darragh from D&G made me feel supported and in trusted hands from the first time we met. It was my first time selling in the UK and I was overseas for the period of sale, yet, Nick guided me through every step of the sale, as well as navigating some tough buyer conversations, and unexpected repairs! He really went above and beyond to ensure the sale closed. I’m so relieved that I worked with Nick, I honestly don’t think the sale would have gone through without his tireless efforts!! Highly recommend.
27 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Sherylee, Thank you for taking the time to write this review. Nick is a superstar and we are so happy to hear that he guided your sale through to a successful completion. We hope we can help you again in the future. D&G
Iria was a delight from start to…
Iria was a delight from start to finish! Having found the property last minute she was super accommodating to our viewing schedule and made sure that she quickly sent through all the offer forms etc. she went above and beyond to keep in contact - even out of office hours which is a testament to her commitment to the job! She truly cares that you find your dream home!
14 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you so much for your kind words! We’re delighted to hear that Iria provided such a seamless and dedicated service. She truly embodies the commitment and care we strive for at Douglas & Gordon, ensuring every client finds their perfect home. We’ll be sure to pass along your lovely feedback to her. Wishing you all the best in your new home, and if you ever need anything in the future, we’re here to help!
Andy Matin at D&G is possibly the best…
Andy Matin at D&G is possibly the best agent in London. With so many London sales falling through during the sales process, Andy will work tirelessly to get your sale over the line. He is the most competent, knowledgeable and proactive agent I have dealt with. Highly recommend!
26 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your fantastic review! We're absolutely delighted to hear that Andy provided such exceptional service and helped navigate the sales process smoothly. His dedication, expertise, and proactive approach truly make a difference, and we’re so pleased he was able to support you every step of the way. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. D&G
I would recommend Hannah to anybody…
I would recommend Hannah to anybody wanting to sell a property. Her positivety and energy is impressive and she continually updated me on the sales progression. I felt she really did go the extra mile. Thank you Hannah!
20 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your wonderful review! We're so pleased to hear that Hannah's positivity, energy, and dedication made your selling experience smooth and stress-free. She truly takes pride in going the extra mile for her clients, and your kind words mean a lot. We’ll be sure to pass on your thanks to her! D&G
From my point of view as a conveyancer…
From my point of view as a conveyancer working with Hannah Field, she was extremely helpful. She went above and beyond in assisting getting the transaction in question to exchange and completion.
25 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your kind words! We’re delighted to hear that Hannah’s dedication and proactive approach made a positive impact on the transaction. She takes great pride in going above and beyond to ensure a smooth process for all parties involved. We truly appreciate your feedback and look forward to working together again in the future! D&G
Hannah Field
Recently dealt with Hannah on a purchase. Hannah was extremely proactive and went the extra mile whilst being a pleasure to deal with. Highly recommended
25 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your fantastic review! We’re so pleased to hear that Hannah’s proactive approach and dedication made your purchase a smooth and enjoyable experience. She always goes the extra mile for her clients, and we’re delighted that you had such a positive experience working with her. Your recommendation means a lot to us!
Highly recommend Colin Heaton-White
Highly recommend Colin Heaton-White, he went above and beyond with my mum to help her sell her house on the grid in Southfields
15 maart 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your kind words! We’re delighted to hear that Colin went above and beyond to assist your mum with her sale in Southfields. His dedication and commitment to his clients are truly outstanding, and we’re so pleased he could make the process as smooth as possible. Your recommendation means a lot to us! D&G
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