Douglas & Gordon Reviews 

331
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have had a fantastic experience with this agency, specifically with Delilah Vincent. She was friendly, professional, and kept me updated every step of the way. She made the whole process so much ea... Toon meer

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Beoordeeld met 5 van de 5 sterren

My partner and I would like to thank Elouise for all her help with renting our apartment. The whole process was quick and smooth from start to finish. She was always available to answer our questions,... Toon meer

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Beoordeeld met 5 van de 5 sterren

Elouise McCracken was so helpful throughout my flat search. She was always quick to arrange viewings for me, some of which she suggested herself. She kept me updated and was very responsive to any que... Toon meer

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Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

331 reviews

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4,8

Alle reviews

(331)

124 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very professional agent!

This is the 5th time I am renting, and this was by far the easiest and best experience. Iria was very professional, engaging, addressed all questions immediately, and got everything done super fast! Really appreciated it, and I recommend D&G!

20 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Marshall,
Thank you for your fantastic review! We’re thrilled to hear that Iria made your renting experience the easiest and best one yet. Her professionalism, efficiency, and dedication to clients truly set her apart, and we’re so pleased she could assist you smoothly. We really appreciate your recommendation and look forward to helping you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Best Agent

Selling our flat through Douglas and Gordon was made effortless by the agent Ed Godden. Ed’s enthusiasm and skills meant that it felt as if all the work was taken off our hands. From start to day of completion his responses were professional, immediate and facilitated a speedy and seamless sale. Many thanks to Ed and the team behind him at Douglas and Gordon.

18 maart 2025
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Antwoord van Douglas & Gordon

Dear Sarah-Jane, Thank you for your wonderful review! We’re delighted to hear that Ed made the process of selling your flat feel effortless. His enthusiasm, expertise, and dedication to his clients truly make a difference, and we’re so pleased he was able to ensure a smooth and speedy sale for you. We’ll be sure to pass on your kind words to Ed and the team. D&G

Beoordeeld met 5 van de 5 sterren

I would highly recommend Douglas and…

I would highly recommend Douglas and Gordon! They are amazing and really helpful! They sold my flat so quickly and Ed was amazing through the whole process! Would highly recommend!

19 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Leila, Thank you so much for taking the time to leave us a review. We really appreciate it. We hope to help you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Iria - the epitome of a great estate agent!

Iria was super helpful, very communicative and on the ball with helping us in our search. If she couldn’t do a time / we couldn’t, we’d always find a solution. It really helped that she was so friendly and relaxed, because a lot of estate agents can be quite pushy and it’s such a stressful time finding somewhere, she made sure every flat was the right one for us and never took it personally if it wasn’t. She was always “onto the next!”

17 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Polly, this is awesome and we are glad Iria was able to help you so well! Thank you for taking the time to leave a review. D&G

Beoordeeld met 5 van de 5 sterren

Excellent service from Simon…

Excellent service from Simon Darvill-Watson & team in the recent sale of our property. Extremely professional and great communication throughout the process. Highly recommended.

28 februari 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Bill, We are very appreciative of your review. Simon is a true professional in his field and we are delighted that you had such a positive experience. We hope to help you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Realistic approach and great communication

We recently sold our house in SW16 through Rob Stanley at D&G. It wasn’t an easy house to market but Rob did an excellent job and got us a result beyond our expectations. We chose to instruct Rob over other agents due to his local knowledge and realistic advice.
His communication was exceptional throughout and he smoothed the whole process for us. We would recommend him highly to anyone.

14 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear JB, thank you for taking the time to leave us a review. We are delighted to hear of your experience and so happy that we surpassed expectations. We hope to help you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Great experience with D&G

I had the absolute pleasure of dealing with Iria throughout my search! She was friendly and professional. Went above and beyond to make sure I was looked after with during my search. I would recommend to anyone and everyone looking to find their new home.

11 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Anya, So glad we were able to successfully help you in your property search. Iria is a superstar! We hope to help you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Helpful and communicative

Ciarnan was super helpful throughout the process and always responsive. Thanks for all your help!

13 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Jessica, You're welcome!! That's what we're here for. Ciarnan will be grateful for your review. We hope to help you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Chris Campbell was excellent

Chris Campbell was excellent - his understanding of the market was first class and he was spot on with all his advice.

3 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Hugh,
Thank you for taking the time to write a review. So glad to hear about your experience. Chris is a seasoned professional and we hope to be able to help you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Helpful and Friendly staff

We worked with Ciarnan who was extremely helpful and friendly. He responded quickly to all of our emails and was always able to answer our questions. Would highly recommend to all.

5 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Ciarnan is a true superstar and we are so happy he was able to help you in your search. We hope to help you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Fantastic service!

My partner and I are currently looking for a house. Yesterday I had fantastic service from Iria Matos. She was very kind and friendly from the start. She showed us several apartment options and spent a lot of time in her afternoon looking for the option that best fit our needs. For now we are still looking but we are very happy to find people like Iria who do her job so well. We hope to find our new home very soon!

4 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Sheila, Thank you for taking the time to write this review. I'm sure Iria will find you the perfect home! D&G

Beoordeeld met 5 van de 5 sterren

Fantastic experience with Chris at D&G

We have just completed on a property with D&G - Chris could not have been more helpful or professional throughout the process! As first time buyers we had lots of questions but Chris was so knowledgeable and proactive that he always had the answers and was consistently able to put our minds at ease. Can’t imagine a better or smoother experience. Thanks Chris! Highly recommend

1 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Helen, Chris is a true professional and we are delighted to hear you have found your first home. How exciting! Thank you for taking the time to write this review. D&G

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Fantastic Service from Chris Campbell. He went over and above to support us throughout the process. We were first time buyers and also welcomed a baby while in the process of exchanging and Chris was very accommodating. He reassured us at various steps, communicated well and was very proactive to find resolutions to any issues that emerged. Highly recommend.

3 maart 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Duncan, Congratulations on your new arrival AND your new home! Thank you for taking the time to leave Chris a review. We really appreciate it. D&G

Beoordeeld met 5 van de 5 sterren

Exceptional service from Guy Farquharson

We recently sold our flat near London Fields, Hackney, with the help of Guy Farquharson who is simply amazing at what he does. Calm and dependable, he will find the right buyer and get things over the line with all parties involved happy. Trusting Guy was one of the best decisions we’ve ever made. We very warmly recommend him to anyone considering selling their property, in Hackney or beyond.

7 februari 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Katherine, Thank you so much for taking the time to leave a review. D&G always like to hear about your experience. We look forward to helping you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Board Member of the Block

I have been on the Board of Directors of my building for a few years. The new board, of which I am a part, inherited a difficult situation that had been caused by the previous board. To resolve a serious tenant issue we needed to establish a much improved relationship with D&G. We were able to accomplish this with our building manager Sergio Bonilla (who has moved to a different firm) and most especially with the present building manager Joanne Carey. We are finally having results with resolving serious tenant issues. Joanne has been a gift to us after going nowhere for so long. The director Calum Watson was also personally involved before Joanne came on board when she was recently hired. We are also very grateful to him.
Joanne has been totally committed to helping us on a regular basis as well as in emergency situations. As a board, we are backed by a very knowledgeable and supportive individual and it has made all the difference

13 februari 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Barbara, please note that this is the Trustpilot page for Douglas & Gordon the estate agency whereas your review is for Douglas & Gordon Block Management, which is an entirely separate company to us.

I appreciate the names are very similar and therefore it is confusing but please move your review to D&GBM's page so that they are able to benefit from your review.

Best wishes, D&G

Beoordeeld met 5 van de 5 sterren

Great experience renting a property with Kelley

We had a fantastic experience with Kelley Doyle during our search, and eventual move to a rental property.
From the very start Kelley was super speedy in all the correspondence, replying to emails/whatsapps at all hours of the day. Connecting via WhatsApp helped make the process very efficient.
I personally really appreciated Kelley's proactive support and guidance - it really helped make the whole process less stressful, always knowing what the status was and being on hand to answer any questions we had.
I highly recommend D&G based from our experience.

4 februari 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Barbara, we are so happy to hear Kelley was able to help you. She is a superstar and we really value your review. Thank you, D&G

Beoordeeld met 5 van de 5 sterren

Catalina Ronchal is the best real…

Catalina Ronchal is the best real estate agent in London. Very open, efficient and nice. She helped me find the flat to rent that I am very happy about.

1 februari 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Maria, Catalina is a true professional and we are so glad to hear you were able to find the perfect flat. We look forward to being able to help you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

If only every estate agent was like Tom Yeomanson

If only every estate agent was like Tom Yeomanson. I couldn't fault the support he gave, from first meeting right through to the final legal documents. Tom will always be honest with you, supporting you along the process with his knowledge and makes sure that both buyer & seller are happy along the way. I wouldn't hestitate to recommend Tom to any of my family or friends. Honestly the best decision I made was chosing Tom, he made what is normally quite a stressful process feel a lot easier to cope with!

28 januari 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

Dear Sophie, Tom is one in a million! Ha has years of experience and a very cool head on him. He is an exceptional estate agent and we are glad you agree! Thank you for taking the time to leave a review. Best wishes, D&G!

Beoordeeld met 5 van de 5 sterren

Catalina was fantastic in helping us…

Catalina was fantastic in helping us find a place in the battersea area. Very responsive and happy to help us! Look forward to living in the place we found.

4 januari 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Jack, we hope you are enjoying your new home. thank you for taking time to leave us a review. We really appreciate it. Best wishes, D&G

Beoordeeld met 5 van de 5 sterren

5 Stars for These Superstars

I dealt with Kelley and Catalina throughout the entire lettings process. They were extremely helpful and responsive. Answering all my questions quickly and were both extremely knowledgeable about the market.

Thank you girls!!

14 januari 2025
Review zonder uitnodiging
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Antwoord van Douglas & Gordon

We are so glad to have been able to assist you! We look forward to helping you again in the future! D&G

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