Dragonpass Reviews 

Dragonpass is the most useless thing in the world, especially the support. They don't provide a toll free number. I've been trying for over a week to get my credit card number sorted. They have my old one in there and I keep getting an error that the new card is already registered. But Support doesn't understand that nothing works to update it and are not looking to resolve anything but keep giving me the same answer that it's registered just login. Completely and utterly useless. I leave on my trip tomorrow and they still can't resolve it.

i have been using dragonpass itself, for few years and i see how it develop itself. i am frequent traveller to China, and i notice how it used to have lounge access to train station in the past but now has been removed. would be great if we can be communicated on what’s changing and reason behind (at least a general one) . change communication is the only thing lacking but the rest is great and an easy to use app.

One at Incheon Airport Terminal 1 was Specious, clean, with good wiifi connection, and reasonably good food selection. Massage chair was also wirking well. I strongly recommend it. 24 hour open.

Paid for voucher and tried to book lounge at Stansted as requested.wouldnt let me book a time slot. Called Dragonpass, not helpful at all, told me to contact the airport. App very poor.
Only that the lady at Stansted was very helpful and understanding saved our trip.

Just love it! I have Travelled almost every month to different destinations and Dragon Pass surpassed many cards on accessibility to airport lounges and even gyms etc. just love it!

Easy access to the lounge . Food was good. Overall lounge experience was very satisfying. Will surely recommend Dragon pass to friends.

LHR T2 plaza Premium. Very disappointed with variety of food avail and quality. Almost no protein in the only 2 meat choices. Chilli con carne and Mediterranean chicken. Majority of bar drinks were on the additional cost list. Carlsberg was the only free option beer available. As soon as I left the lounge, I purchased myself a protein drink as I didn’t even feel satiated before my long haul flight

It was a good experience, food was excellent. Only issue was , first I tried to enter to sats , and other Launch. But both were packed and busy , then I waited at Ambassador and entered it.

It’was at terminal 3 at Changi - Singapore

Good welcome, good food, good drinks, had a rest

Great experience with Dragonpass. The service was convenient, easy to use, and made my airport lounge access smooth and hassle-free. Overall, very satisfied and would recommend it to frequent travellers.

Al Maha lounge was average. Had a 9 hours layover in Doha, lots of kids crying around especially in the middle of the night.

good exerience and very helpful when travelling over many days.

Experience with Dragonpass was pretty good. Easy to use with no hassles. I do however feel like the options are limited and maybe aren't as good as some other lounges, but that might be the lounges fault and not so much Dragonpass themselves.

Really easy comms and my issue (created by me ) was quickly and painlessly resolved. Excellent

The louge was not working perfectly. Food also very little and no varieties. No fruits.. No breads or any vegetarian items

Welcome was very cold and unenthusiastic from guy on front desk.
The visit its self was very pleasant with a reasonable choice of food both hot and cold.
The lounge is clean and relaxing.
Will use again.

The experience was nice. The food is good and the level of comfort is great. However, the space is so small that we struggle with seat.

Furthermore, i requested for use of their bathroom and notice that my account is charge twice. I will be happy for the guide on how to claim refund for the extra charge.

Regards

Staff very courteous. Food of great quality and fresh… good variety and portions…all in all a very pleasant experience