Dragonpass Reviews 

smooth and fast when we at the lounge front desk.
food is good and place is cosy.

Receiving access to an airport lounge "on the house" -thanks to Capitec's credit card reward system - when I'd missed my flight and had a couple of hours before the next one was a GREAT consolation prize to getting home on time. The lounge was top quality - staff, food and beverage, and comfort. The Dragonpass app took a bit of savvy to download and activate, using a combo of the codes I'd been sent and the Capitec app ... but between the lovely Receptionist and I, we got it right. The snags could've been attributed to brain mush after a challenging but rewarding day.

I have enjoyed the Rose lounge at Tan Son Nhat airport, terminal 2. The staffs were friendly and supportive.

I've used it a few times and it's definitely been worth it. I didn't really need to pay for fast-track but it was a reasonable cost. The Gatwick lounge was the worst for food so far but that's not a pass issue. I don't like to pay an excess advance booking fee of £8 so last week couldn't access LHR T5 Plaza Premium Lounge (unless I wanted to stand). I had to queue at Ibiza lounge but not for long. Nice's Canopy Lounge is my favourite.

I was travelling from Edinburgh to Tenerife at the end of May and the three lounges at Edinburgh said they were full.
Perhaps they were, but I was getting flashbacks to the horrendous “Priority Pass 😂” I used to buy into.
I am pleased to say that when I flew yesterday , I had no problem using my Dragon Pass once again.

I am very disappointed with the customer support I received from DragonPass. I reached out because I checked into a lounge, but the conditions were unacceptable as the service was poor and the plates were dirty. Because of this, I left immediately and did not use any lounge services, so I requested a refund for the visit deduction.

I was extremely frustrated by the response from the agent, Deborah, who offered no assistance in resolving my issue. Despite explaining that I didn't actually stay or use the facilities, I was told they couldn't help. It feels like they are unwilling to investigate or stand behind the quality of the lounges they partner with. I will definitely be switching to a different lounge program.

There are good access to lounges in the airports in china and other international airports. The lounges were of good standard though not the best. The checkin using the QR code was easy.

Very impressed with the IGA international launch in Istanbul. Very spacious with friendly staff, easy access, good food, variety of drinks.

Absolutely changes the whole travel experience!

Seamless entry at premium lounge Cape Town international. Plenty seating. Lovely spread of snacks, coffee and drinks.

Fiquei na sala do c6 bank no terminal de guarulhos, em são paulo, e foi a pior experiência da minha vida - gastei dinheiro a toa. Literalmente tinham tantas pessoas dentro da sala, que eu não tinha onde sentar. Não tinha lugar no sofá, não tinha lugar na mesa, não tinha lugar nos bancos separados e nem no bar. A comida acabava muito rápido (justamente por conta da lotação) e tinha apenas um banheiro feminino, ou seja, horas de fila pra conseguir usar. Realmente gastei dinheiro a toa. Odiei. Odiei ter gasto dinheiro com isso.

So you are making a connection at North terminal Gatwick and have a 4 hour layover but none of the lounges will let you in until 3 hours before your flight leaves. Bizarrely once you are in the lounge if your flight gets delayed you don't get chucked out you just stay as long as you like. This makes absolutely no sense to me and makes the benefit of having a card absolutely useless

In the middle of the night we couldn't sleep because the employees were making noise continuously.
There are no towels in the bathroom & bathroom not clean

Excellent benefits. Makes traveling a pleasure

I traveled from OR Tambo (Johannesburg, South Africa) to Heathrow and used my Dragonpass for the first time. I was pleasantly surprised at how quick and easy I was able to register on the app and my entry code was accepted by both the lounges with no issues. You made my trip so much more enjoyable.

I used my Dragonpass to access the Travel Club Lounge at KLIA 2. The staff explained the process very well and was very professional. He even gave me a slip of paper with the Wifi Address and Password to me. The food was hot and quite good while the drink selection was limited. Overall, a good lounge to rest and a meal before boarding.

We had a good experience. Reception was friendly, food was tasty.

Smooth process, great experience

Process was seamless at least now as Capitec user we also have access to lounge, the food was just okay