Dr.Online - Ireland Reviews 

4.612
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I was nervous of using this service as I don't like the idea of doctors giving certs or prescriptions without a proper consult. If my own GP could have seen me today, I wouldn't have used the se... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a consultation with Dr. Sundus Amin and was really happy with the experience. She was very straightforward, listened to my concerns, and prescribed medication that was right for me. I had b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall, I had a wonderful experience. When I developed a painful sore throat on a Sunday morning and knew my own doctor was unavailable, I searched online and found Dr Online. The process was simple... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I really appreciated being able to talk to a Dr. and get the medication I needed while traveling. She was very helpful and efficient and I have been able to continue my trip without disruption. Than... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Thuiszorg
  2. Arts
  3. Geestelijke gezondheidszorg
  4. Gezondheidscentrum voor kinderen
  5. Vrouwenkliniek

Over Dr.Online - Ireland

Geschreven door het bedrijf

Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.

Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.

We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.

Dr.Online is not about the future of Medicine. It's about the present!

Geschreven door het bedrijf

Comfort and Versatility of Online Consultations
Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
The Best Doctors
From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
A Global Community
Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
Assistance in Multiple Languages
Our global support is available with a dedicated team ready to help, regardless of your location or time zone.

Quick, Simple and Secure Scheduling

Consultations with Certified Doctors

We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(4.612)

928 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It was excellent

It was excellent

18 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your feedback, Brendan!

We’re delighted to hear that you had an excellent experience with Dr. Online. We truly appreciate your kind words and your trust in our service.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

The appointment was easy to make

The appointment was easy to make, happened on time, and more affordable than a regular GP appointment. Clear assessment and listened to my needs. Not at all complicated. Highly recommended

17 september 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your experience, Caroline!

We’re delighted to hear that you found the appointment easy to arrange, punctual, and straightforward. It’s also great to know that you felt listened to and were satisfied with the assessment and overall experience. We truly appreciate your recommendation and trust in Dr. Online.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 1 van de 5 sterren

The Doctor was rude

The Doctor was rude

17 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Dear Reviewer,

Thank you for your feedback, and please accept our sincere apologies for your experience.

We take your comments regarding the doctor’s behaviour very seriously. This is not the level of conduct we expect from our medical professionals, and we do not accept inappropriate or disrespectful behaviour towards our patients.

We will investigate this matter further with the doctor and will get in touch with you as soon as we have further feedback.

We are very sorry for the experience you had and appreciate you bringing this to our attention.

Kind regards,

Irina Costa
Customer Service Lead – PT, IE & UK

Beoordeeld met 5 van de 5 sterren

Quickly Medical Service

A good quickly medical service when you cannot go to a hospital or a medical centre. Im glad to have that option, thank you guys!!! :D

12 maart 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your feedback, Lexy!

We’re glad to hear that you found Dr. Online to be a convenient and efficient option when you’re unable to visit a hospital or medical centre. We truly appreciate your kind words and are happy to have been able to assist you.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

Dr Rhana was incredibly helpful

Dr Rhana was incredibly helpful

17 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your feedback!

We’re delighted to hear that Dr. Rhana was incredibly helpful and that you had a positive experience with your consultation. We truly appreciate your kind words and will be happy to share your feedback with Dr. Rhana.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

Great Consultation and good practical…

Great Consultation and good practical advice.

16 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your feedback!

We’re delighted to hear that you had a great consultation and found the advice practical and helpful. We truly appreciate your kind words and are pleased to know you had a positive experience with Dr. Online.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

Amazing

Was blown away by such a quick, efficient service.

17 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your feedback, Lisa!

We’re delighted to hear that you were so pleased with the speed and efficiency of our service. It’s wonderful to know that we could provide a smooth and convenient experience, and we truly appreciate your kind words.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

Excellent and fast service

Excellent and fast service! The process was clear, efficient, and very helpful. Highly recommended.

17 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your feedback, Yahya!

We’re delighted to hear that you found the service fast, clear, and efficient, and that the process was helpful from start to finish. We truly appreciate your recommendation and your trust in Dr. Online.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 1 van de 5 sterren

Didn’t give any medicine just she (Dr…

Didn’t give any medicine just she (Dr Sundas)refer to emergency hospital and didn’t send hospital referral letter waiting since few hours.

17 september 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Dear Reviewer,

Thank you for your feedback, and please accept our sincere apologies for the difficulties you experienced following your consultation.

We understand your concern regarding the hospital referral letter and the time you have been waiting for it. We take this matter seriously and will review your case directly with Dr Sundas to clarify what happened.

We will get back in touch with you as soon as we have further feedback from the doctor.

We are very sorry for the inconvenience and concern this situation has caused.

Kind regards,

Irina Costa
Customer Service Lead – PT, IE & UK

Beoordeeld met 5 van de 5 sterren

My doctor was very good help me sort my…

My doctor was very good help me sort my problem

16 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your feedback!

We’re delighted to hear that your doctor was helpful and was able to assist you with your concern. We truly appreciate your kind words and are pleased that you had a positive experience with Dr. Online.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

The fastest service I’ve ever used

The fastest service I’ve ever used. Simply book your call and wait. Prescription was given as required and very easy service to use.

15 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your experience, Ciara!

We’re delighted to hear that you found the service so fast and easy to use, from booking your call to receiving the prescription. We truly appreciate your kind words and are pleased that the process was straightforward and convenient for you.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Prompt attention. Lovely doctor. She sent the prescription directly to the pharmacy. I would highly recommend this service

16 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your feedback!

We’re delighted to hear that you received prompt attention and had such a positive experience with the doctor. It’s wonderful to know that the prescription was sent directly to the pharmacy and that you would highly recommend our service.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

Swift

Swift, easy and professional.

15 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for your feedback! We're pleased to hear that you found our service swift, easy, and professional.

We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

Straight to the point

Straight to the point. Excellent professional and I have got what I was looking for.

15 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you, Caio, for sharing your feedback! We're delighted to hear that you found the service straightforward and professional, and that you received what you were looking for.

We truly appreciate your kind words and are pleased to know you had a positive experience with Dr. Online.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

Booked an appointment 1/2 hour ahead

Booked an appointment 1/2 hour ahead. Had antibiotics less than an hour after appointment. Some sound issues, doctor could hear me but I couldn't hear her

16 september 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for sharing your experience with us. We're pleased to hear that you were able to book your appointment at short notice and receive your prescription promptly.

We're sorry to hear about the sound issues during the consultation. We appreciate you bringing this to our attention, as feedback like yours helps us improve the experience for our patients.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 3 van de 5 sterren

A good service

15 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Dear Reviewer,

Thank you for taking the time to share your feedback. We’re pleased to hear that you found our service good and appreciate you choosing DrOnline UK.

We value your feedback and are always looking for ways to improve our service and provide the best possible experience for our patients.

Kind regards,
DrOnlineUK Support Team

Beoordeeld met 5 van de 5 sterren

Was very easy to book and great as I…

Was very easy to book and great as I was on the move while travelling overseas.

16 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you, Steve, for sharing your feedback! We're pleased to hear that you found the booking process easy and that our service was convenient while you were travelling overseas.

We really appreciate your kind words and are glad we could make accessing healthcare more convenient for you.

Kind regards,
Paulina Souto
Customer Service Represent

Beoordeeld met 5 van de 5 sterren

She was lovely

She was lovely

16 september 2026
Review zonder uitnodiging
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you, Nathan, for your kind feedback! We're delighted to hear that you had such a lovely experience with the doctor.

We truly appreciate you taking the time to share your positive experience and will be happy to pass on your kind words.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

The dr was very nice

The dr was very nice

15 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you, Gastón, for your kind feedback! We're pleased to hear that you had a positive experience with the doctor.

We truly appreciate you taking the time to share your feedback and will be happy to pass on your kind words to the doctor.

Kind regards,
Paulina Souto
Customer Service Representative

Beoordeeld met 5 van de 5 sterren

very efficient

very efficient

15 september 2026
Logo Dr.Online - Ireland

Antwoord van Dr.Online - Ireland

Thank you for your feedback! We're pleased to hear that you found our service very efficient.

We truly appreciate you taking the time to share your experience and hope to assist you again in the future.

Kind regards,
Paulina Souto
Customer Service

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