Duncan Lewis Solicitors Reviews 

Hello, good morning. I hope you are well. I have a lot to say in praise of you, but unfortunately my English is not good. Thank you very much to you and your staff. If I have done anything wrong or if I have upset you, I apologize. Thank you very much to you and your staff. May Allah always bless you with success in your work.I tried very hard to contactSumedha Singaraju but I was not successful. Wherever you are, may God bless you in your work. I will neve forget your kindness. Thank you very much to you and your staff.

I would like to express my deepest gratitude and appreciation to Tahseen Afreen for her exceptional service, professionalism, and dedication. From the very first day I met Tahseen Afreen until the day I received my documents, she stood by my side with honesty, patience, and unwavering commitment.

Throughout my entire case, Tahseen Afreen worked incredibly hard and never became tired or discouraged, no matter how many challenges arose. She handled every matter with confidence and great attention to detail, always making me feel that my case was important to her. Whenever I had questions or concerns, Tahseen Afreen was there to provide clear guidance and reassurance.

One of the things that impressed me the most was that Tahseen Afreen arranged a highly experienced interpreter for me, which made the whole process much easier and more comfortable. This showed her professionalism and her genuine concern for her clients. Every step was carefully planned and managed by Tahseen Afreen, and because of her efforts, I always felt that I was in safe hands.

I truly believe that Tahseen Afreen is not only an outstanding solicitor but also a kind, intelligent, and compassionate person. Her knowledge, experience, and determination are remarkable. Tahseen Afreen always treated me with respect and dignity, and she worked tirelessly to achieve the best possible outcome for my case.

It is very difficult to find someone as honest, hardworking, and dedicated as Tahseen Afreen. I cannot thank Tahseen Afreen enough for all the effort, time, and care she invested in helping me. The support and encouragement that I received from Tahseen Afreen gave me hope and confidence throughout the entire journey.

Without any hesitation, I highly recommend Tahseen Afreen to anyone looking for an experienced, trustworthy, and professional solicitor. If you want someone who genuinely cares about her clients and works with complete dedication, then Tahseen Afreen is the right choice.

Thank you once again, Tahseen Afreen, for your hard work, honesty, and exceptional support. I will always be grateful for everything that Tahseen Afreen has done for me, and I wish Tahseen Afreen continued success because she truly deserves the highest praise and recognition.

I contacted Duncan Lewis Solicitors on 4 May 2026 seeking urgent Legal Aid housing/public law representation in a serious case involving prolonged homelessness/displacement, Ealing Council’s failure to provide safe interim accommodation, missing statutory homelessness and safeguarding records, closed/inaccessible Locata housing access, alleged unlawful eviction, alleged disposal of my belongings/documents by Council-linked housing providers, including Citadel Housing Ltd, Smooth Management Ltd and Landlords Rights Ltd, and possible urgent interim relief. I provided detailed written information and repeatedly explained that I require email-only communication due to health, trauma and accessibility needs. Despite several follow-up emails and new evidence updates, including MOPAC upholding my police complaint review, the Met accepting MOPAC’s recommendation for further investigation, and the ICO asking Ealing Council for further clarification, I did not receive a timely or clear response. I also called on 26 May and was told I would be updated within 48 hours, but I still had to keep chasing. After around a month, I was eventually told they would not take my case. I understand solicitors may have capacity or Legal Aid criteria limits, but the delay and poor communication were very disappointing in such an urgent matter, especially where I had clearly requested written/email communication and was seeking urgent help because Ealing had not provided key documents, safe accommodation, or a clear remedy.

I cannot recommend Jade Whitelaw highly enough. She represented me in relation to a Non-Molestation Order and Occupation Order and handled my case with exceptional care, professionalism, and compassion throughout.

Jade was attentive from the very beginning, taking the time to listen carefully and ensure that every detail of my situation was properly understood. She was incredibly patient and thorough when taking my statement, guiding me through the process with sensitivity and reassurance during what was an extremely difficult and emotional time.

Her expertise, dedication, and attention to detail helped me achieve a positive outcome, and I always felt supported and well-informed at every stage of the proceedings. Jade's calm and compassionate approach made a challenging situation much more manageable, and I am truly grateful for all of her hard work and support.

Thank you, Jade, for your professionalism, kindness, and commitment to securing the best possible result for me.

Kristiana Thomas

I will recommend the company to many people as possible. My case was handled with professional aspect. And I feel comfortable during the process I wish to say big thanks to all the solicitors and team in general. Job well done.

I was satisfied with everything.
It was especially good from Uzma Shaik.
That girl is very patient and kind.
If you are using Persian, be sure to ask for the translator Ms. Sepideh Samrini.
عالی بودند. خانم عظما شیخ خیلی حرفه ای و مهربان و با صبر و حوصله زیاد. اگر به زبان فارسی صحبت میکنید، برای مترجم خانم سپیده را بخواهید

Sophie Rayment was truly incredible. After months and months of no progress and things not going how I'd hope in court, Sophie took over and suddenly everything started to fall into place. She went above and beyond to make sure deadlines were met, that I understood everything that was happening and that my statements were the best possible representation of my position and circumstances. I went from having nothing I wanted to everything in one hearing and I attribute this to Sophie and the incredible barrister she instructed. I would choose Sophie above any other solicitor going forward. Her responses were timely and informative, she took time to respond to my questions, no matter how obscure, and the depth and breadth of her legal knowledge surpasses anything I had experienced previously. I could not say one bad thing about my experience with her. Thank you for everything!

Although the process was long, I was kept fully informed every step of the way, which gave me reassurance and confidence during a very difficult time. Despite the challenges throughout, I felt supported by Duncan Lewis.
Oluwatobi handled my case with genuine empathy, respect, and compassion. From the beginning, it was clear that she understood both the legal complexities and the emotional impact of the situation. She supported me throughout the process, always making me feel heard and acting effectively on my concerns.

The quality of communication was excellent at all times, whether through phone calls, emails, or letters. I always felt updated and knew what was happening with my case. The level of service and availability provided was also very reassuring.

Oluwatobi demonstrated strong professionalism and legal knowledge throughout. I appreciated the honest guidance she provided, especially when increased support or further guidance was needed, as her reasoning was always clear and helpful.

I would also like to mention Lucy, who was a great support throughout the process and contributed positively to my experience.

Overall, I am very happy with the support I received from Oluwatobi, who is truly a great asset to the team. I would highly recommend her services to anyone seeking compassionate and professional family law support.

We cannot thank Paige Evans at Duncan Lewis Solicitors enough for guiding us through our court case from start to finish. Paige was professional, supportive, and reassuring throughout the whole process, always keeping us informed and helping us feel at ease during a stressful few years. Thanks to her hard work and dedication, the case was successfully resolved out of court. We highly recommend Paige and are truly grateful for everything she did for us.

Sophie Raymond and Lucie Morris handled my urgent occupation order application with extreme care, compassion and kindness.
They won the case for me and the barristers they appointed were amazing at the court hearings.
I was kept fully informed by email and telephone calls regularly and have every faith in them for my upcoming Child Arrangement Order etc.
I would 100% recommend this firm, especially the legal team who handled my case.

I had a best experience with Duncan Lewis solicitors,they helped me so much,also they've been very understanding and respectfully.

I would like to thank Duncan Lewis Solicitors for the timely and professional help and support they provided to me while working on my case. All processes and procedures to start working together on my case were fast and not complicated. The company also took into account my need for an interpreter and throughout our work I was provided with a professional translator who greatly facilitated the course of the case. It is also worth noting that we were able to use the help of professional experts in different industries who cooperate with the company and provide the most accurate reports and expertise. I completed my case successfully thanks to the very talented lawyer Shrestha Banerjee. She immediately revealed the strengths and weaknesses in my case and we started working without delay. Her timely reaction to the slightest change in my case, constant control, collection of documents, professional approach and the time she generously devoted to my case helped me cope with it in 5 months, although it could have taken more than two years. I personally advise you to contact her for legal help because your problem matters to her and she will help solve it!

I cannot express enough gratitude to Duncan Lewis Solicitors for their exceptional handling of my case. From the very beginning, I was met with a level of professionalism that is truly rare.

I want to specifically highlight the incredible work of my caseworker, Srishti Shrivastava. Throughout a process that could have been incredibly stressful, Srishti made me feel hopeful and safe. It was clear from our first interaction that she had a 100% genuine interest in the success of my case. Her dedication didn't just feel like "legal assistance"—it felt like having a true advocate in my corner.

The quality of communication was amazing; I was kept informed at every stage via prompt emails and phone calls, and I never had to wonder where my matter stood. The quality of service and availability was quite simply excellent. Srishti’s deep legal knowledge and professionalism are highly recommendable to anyone seeking legal representation.

If you are looking for a firm that combines high-level legal expertise with genuine compassion and reliability, I wholeheartedly recommend Duncan Lewis and Srishti Shrivastava. Thank you for helping me navigate this with such care and success.

I was grate experience with Duncan I am extremely satisfied with your employee Denny Joseph Derasahayam thank to him for guiding me

I am currently working with Aine at Duncan Lewis and have been deeply disappointed by the experience. Rather than feeling represented, I feel as though my own consultant is acting as the opposition. I have felt consistently interrogated and doubted, making an already stressful legal situation feel significantly worse. It feels more like a focus on fee collection than genuine advocacy. If you are looking for a solicitor who provides a supportive environment and believes in their client’s case, I would suggest looking elsewhere

I had a great experience working with Uzma Shaik. My case was handled professionally and everything went smoothly from start to finish.

Uzma was very supportive, responsive, and always kept me well informed. Her communication and legal knowledge were excellent, and she was incredibly enthusiastic in helping me.

Everything was handled perfectly — highly recommended.

This is a response to Duncan Lewis.
"I have escalated the full details of this mess to your Client Care Team.

"I have contacted your Client Care Team with the full details a dozen time and nothing has changed and just told me they have 8 weeks to deal with the complaint. Went to ombudsman was told I had to wait 8 weeks for them to deal with the complaint before they can step in. Went to legal aid same response.
To be honest, my experience with Duncan Lewis has been a nightmare.

Despite complaining over a dozen times that the caseworker is too passive, nothing changed. I was told to 'be patient' while the Council did nothing. In the end, I had to step in and do the legal work myself just to get the Section 184 decision the caseworker couldn't secure, not once was there an apology but I did receive an email from the solicitor asking me not to contact the council what a joke.

It feels impossible to get real help. The actual Solicitor refuses to be copied in on emails and informed me not to cc her and only to deal with the caseworker, so I'm stuck dealing with a junior staff member who just quotes the law at me instead of fighting for a vulnerable client. Not her fault.

I am currently doing my own legal representation while the firm claims the fees. I simply cannot recommend a service that leaves a vulnerable client to fend for themselves."

I have effectively been forced to manage my own legal case. I would advise others to look for a firm that actually advocates for their clients rather than just administering files."
The solicitor is non existent, she told me to stop sending her emails and to deal with the caseworker only, there is no advocacy, no one to complain to, every time I raise a legal point the caseworker tells me she will discuss with the solicitor and of course it’s crickets or she comes back with quoting the law. With my experience I find it hard to believe they have all these positive reviews. This law firm is uncaring, robotic. I have no sense they are fighting my corner or even think outside of the box. I hired them to advocate for my nephew and unfortunately I am out of the country or I would be chasing this firm.
If anyone reading this is thinking of hiring Duncan Lewis please don’t even if referred there are better more caring firms out there.
I should have looked into them now we are stuck.

They went above and beyond helping me with my case and always responded fast and efficient to any queries or questions

My case was handled by Sehar Siddiqui, who was thoroughly courteous, diligent and with the utmost professionalism. I was kept informed and updated regularly throughout, resulting in a highly satisfactory outcome to my case - and I would strongly recommend Sehar Siddiqui and Duncan Lewis Solicitors.

Hi Mr. Snaket Dhull is the best solicitor because of his experience he try the best with emigrant in asylum case I am very happy ftom him I hope you always successfull in your life thank you from help with me.