Duresta Reviews 

Bought 2 Southsea sofas and we are delighted with them. They are so comfortable and are of such good quality. Exceptional craftsmanship and worth every penny

Perfect*************

We love our new Duresta Waldorf, delivered on time and supplied by Old Creamery Furniture in Yeovil.

I absolutley love my new Grafton Winged Chair from Duresta top class as usual

Recently bought a Duresta Amelia. Very dissapointed with the comfort.Backside sitting cushions keep slipping and moving and the back cushions are very uncomfortable, constantly sagging and need to either be switched around or puffed up. We had many sofas over the year and this very expensive sofa is overpriced and not up to a standard of any kind of comfort or design that allows you to settle into a relaxing position without having to make adjustments to the sitting and back cushions. It appears this design is old and not very ergonomic to today's standards.

Bespoke fabrics expertly fitted on amazing duresta sofa and chairs. Fantastic job.

From ordering our 2 duresta sofas to delivery the experience was very easy and straightforward we were kept informed on progress of our sofas and we are absolutely thrilled with them the quality and the look of them is outstanding.

Lovely furniture delivered early, so great service. Thankyou

Great looking suite. Quality of materials seems excellent along with build quality. Comfortable and seems to be of good enough quality to keep its shape and durability.Time will tell if it retains its looks and comfort but so far I can only say 5 stars.

Very helpful staff

The after sales I cannot fault.
We delt with a young man called Jack Harris who helped with our concern. He was so helpful and sorted our problem. Thank you so much.

Bought two lovely Duresta sofas with feather filled back and seat cushions. I have just been doing the weekly vacuuming and as usual there are lots of feathers on the floor. We noticed the problem soon after they were delivered. We contacted the furniture store who told us to contact the furniture ombudsman. They took on our case, but as we had no written evidence that we had complained to the furniture store, they told us there was nothing they could do. So now we have feathers leaking from both sofas every day. We are both 71 and thought that these would be the best and last sofas we would buy. They are now looking extremely floppy and we have given up plumping them as we are then showered with feathers. SO DISAPPOINTED.

Very helpful response from Duresta. We now have four new back cushions for our sofas. The lining seems to be a stronger fabric and so far we are only finding feathers on the scatter cushions. Such a relief!

Good quality British made sofa and chairs. Great selection of fabrics. Very comfortable and supportive. Looks great. Made and delivered within the projected timescale.

Had a problem with my new Duresta sofas, this was handled by Amy who kept in contact directly with me and via the Retailer. She was quick to respond with a positive solution and whilst we had to wait for the materials to come into stock to resolve it, the remedial work was carried out as promised to a very high standard and I am delighted with the end result. Special thanks to James, the upholsterer, for his professionalism, care and pride in his craft and to Amy for her excellent customer service skills in making sure this was resolved successfully for us. Thank you

Quality product. Great service from local supplier, Smiths the rink. Harrogate. Came much more quickly than expected too. Assembled with care on-site.

Easy this time, tried before, couldn’t get past ‘are you a robot’ !!

I knew as soon as sat on the Duresta Greenwich sofa in Donaldsons in Carlisle that it was The One!
So comfortable and luxurious unlike anything else I had tried. My standard was you shouldn’t need a cushion to be comfortable and with this one you don’t.
My Green Velvet sofas arrived in February 2024 earlier than the due date and they are perfect!
The service we received from Donaldsons was outstanding.

I do not know yet

Poor response from company actually no response

We are absolutely delighted with our Duresta Harvard Grand Sofa, Chair and Footstool which are all beautifully made and look stunning. We also wanted to purchase coordinating fabric from the Harvard range to complete the look of our room. Amy from the Duresta Customer Service Team assisted us with this, provided the information we needed and simply could not have been more helpful. Great service and a big ‘thank you’.