Dyfed Telecom Reviews 

Highly recommend Dyfed Telecom we recently had a Starlink installed by you! So professional from start to finish, Thank you!

Never would I ever entertain going with Dyfed Telecoms!! Rude, unprofessional, rough! And the owner Alistair is something else. I wouldn't trust him as far as I could throw him. Bad bad company

After putting up with barely functioning broadband for several years due to our location, and having drawn a blank with another company that was constantly leafleting us about using mobile technology (they just didn’t turn up) we contacted Dyfed Telecom about their 4G broadband and they couldn’t have been more helpful, efficient, communicative and responsive throughout the surveying, signing up and installation process. We now have download and upload speeds that allow us to make video calls without interrruption, and work from home and host the extended family. Plus an excellent value mobile phone sim package. Both Aaron, the account manager who came to visit us and has followed up our queries since, and the guy who did the installation have been knowledgeable, friendly and professional. Thanks so much for this service. Just wish we had taken the leap much sooner.

Outstanding from start to finish. We have suffered with a poor connection for years, Joe came around and surveyed the house and showed us what speeds we could get with dyfeds system and the difference compared to our current internet was massive.

We went onto have the system installed and we couldn't be happier. Would highly recommend

I recently had some issues with my WiFi system however following some excellent technical advise from Brendon and Rhys from Dyfed Telecom it was quickly resolved. Within a couple of days Louie and Ed from the installation team arrived to carry some work on the system and I must say it was great to have someone so polite and respectfully of your property, Thank you gents.
I think it’s important to praise a company when they have provided such an excellent service.

I recently had the pleasure of dealing with Dyfed Telecom, and I couldn't be happier with the experience. If you're looking for someone who truly values their clients and delivers exceptional service, Paul in sales is the one to go to.

Fantastic service. Great communication from start to finish. Now fully installed and the broadband is better than I ever expected. Living in a rural area my broadband has always been slow and intermittent, but now I have switched to Dyfed it's perfect! Thank you

Really great company to work with. A real personal touch from the team in the booking and general advice stage. The technician who worked on our house was really clean and tidy and super efficient. Highly recommended.

Great service and impressed with how quick they dealt with our enquiry.

Excellent service and communication throughout. Joe was excellent.

We’ve been with Dyfed Telecom for years, best internet by far in rural areas. Any issues and they’re out the next day, upgrading equipment etc. Very pleased with the service and would highly recommend. Both of us working from home and 3 kids one of whom streams constantly means high internet usage. Never any issues. Thank you!

Very helpful renewing our wifi for a cheaper price again, thank you to Zach and Dyfed Telecoms

A great experience from pre-sales all the way through to installation. Really helpful, friendly staff and the shortest lead time on an installation that I've ever experienced - exceptional! Thank you.

The service is excellent
Sales team very informative arranged everything in a professional manner.
All financial aspects were clear and concise.
Would recommend this company to anyone.

Top, top service... Finally, a company that can really deliver, and also follow up, if there are any issues. From first dealing with Dan and Emma, to the super engineer Paul, this was a first class setup. We are in a rural area and Dyfed Telecom set us up with Starlink and our internet is now 7 times faster!! DELIGHTED!

Really pleased with our service! Dyfed Telecom came out really quickly and installed the kit in record time (within 10 days of initial enquiry) after we’d been waiting for 3 years for SWS/Voneus to connect fibre and BT only managing to provide <2mps broadband. We now get blistering speeds and can’t believe we put up with BT for so long! Thank you!!

Excellent service

Fantastic from start to finish . Daniel was our main port of call, pleasant and helpful and nothing was too much trouble. He went through everything with us, we want for the 4G system complete with a VOIP line, Daniel sorted it all out for us. Louie installed and Daniel came too, Louie advised on boosters and Daniel sorted it. The gift of Welsh cakes were a welcome treat , in summary a fantastic team and so helpful. Highly recommended

Neat and tidy job on a Starlink install and lovely people to deal with.

Absolutely brilliant service from Zac, Doug, Louis and Chris from Dyfed Telecom in fitting our Starlink system in the Black Mountains. They gave their expertise at every step of the process, including helping us successfully to get a grant from Broadband Cymru. We're going to get some more equipment fitted to extend the wi-fi signal both inside our house and outside and will 100% be asking Dyfed to coordinate this for us. Five star service, thank you so much!