SCAM SCAM SCAM! Don’t waste your money on their crap warranty and if you buy a care that comes with it, just act like it isn’t there. I just got denied a drive train warranty claim because I change my... Toon meer
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Lees wat reviewers zeggen
We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... Toon meer
Bedrijf heeft geantwoord
Customer service reps lack knowledge, escalators are rude and nasty, they will not connect you with a manager, will fight tooth and nail to drag your claim out til your plan is over and deny you. Thi... Toon meer
DO NOT get gap with this company. My car was totaled and they came up with this crazy calculation on why they will not pay a few thousand dollars owed. The insurance company covered 90% of the balanc... Toon meer
Bedrijfsgegevens
Over EasyCare
Geschreven door het bedrijf
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.
EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.
With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.
Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
Contactgegevens
6010 Atlantic Blvd, 30071, Norcross, Verenigde Staten
- 800-458-7071
- info@easycare.com
- easycare.com
3,0
Gemiddeld
195 reviews
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Marty is my service advisor and has…
Marty is my service advisor and has helped with my covered items. He gets it done!
12 december 2024
Antwoord van EasyCare
Thank you for the kind words! We’re glad to hear your service advisor has been helpful and that your covered items were taken care of efficiently. We appreciate you sharing your experience!
I got screwed
I got screwed, bought with my 2017 Chevy and renewed when term ran out. I had a transmission failure at 81k miles. Replacement was unsatisfactory in my opinion. You would not cover a GM sourced transmission by supplied one from an unknown source, also took over two months to get it. Then it didn’t work well so I said to heck with it and sold the truck. Would not recommend EasyCare to anyone. Cancelled
26 april 2025
Antwoord van EasyCare
We understand your frustration and are sorry to hear that your experience didn’t meet your expectations. If you’d like to review the terms of your coverage with one of our customer service agents to ensure everything was handled properly, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific coverage.
I was able to get my oil changed and…
I was able to get my oil changed and tires rotated and back on the road. The only complaint I have is that the service advisors never know if I have Easy Care or not I would like that when you are a customer checking out you shouldn't have to tell them you have Easy Care I would like for them to already know.
14 april 2025
Antwoord van EasyCare
We’re glad to hear you were able to get back on the road smoothly with your service, and we appreciate your honest feedback. We’ll be sure to share your suggestion regarding dealership communication—it’s insights like yours that help us improve the overall experience.
Easy Care Plus Gold claim denied
I have 3 cars with Easy Care Plus . For the first time I had a warranty claim denied for headlight assembly . The daytime running light went out . And the only way to fix it . Is by replacing the whole entire headlight assembly. What a disappointment with the process
24 april 2025
Antwoord van EasyCare
We understand your disappointment, especially as a longtime customer with multiple vehicles under coverage. We strive to resolve all claims fairly and according to the terms of the contract, and we’re sorry to hear that this experience didn’t meet your expectations. If you’d like to review the details of your coverage and claim with a customer service agent, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.
I have an issue with my trunk not…
I have an issue with my trunk not working and took it to get fixed at the dealership. The dealership didn’t fix it the first time and I brought it back. I was told I would have to pay my deductible again? Now the trunk is so called fixed and now it won’t go down. I can’t bring it in to get fixed cause i’ll get charged my deductible again…..
18 februari 2025
Antwoord van EasyCare
We understand your frustration with the repair experience and the concerns around repeated deductibles. We strive to resolve all claims promptly and in line with the terms of your coverage. If you’d like to speak with a customer service agent to review your claim and deductible situation in more detail, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.
I felt I was given the run around for…
I felt I was given the run around for over a month to getting my radio fixed. It seemed myself and the shop owner spoke to about 10 different people before actually getting anything resolved. It was very stressful waiting for call backs that I never received. For all the money I spend monthly I felt I’d been best off saving the money on my own and pay out of pocket . Not happy at all.
17 september 2024
Antwoord van EasyCare
We’re sorry to hear how stressful and frustrating your experience was. We understand how important clear communication and timely resolution are—especially when repairs are involved. If you’d like to review your coverage and claim in more detail, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.
Antwoord van EasyCare
We’re sorry to hear the process took longer than expected. Please provide the last 6 digits of your VIN or your Contract Number, and we’ll make sure your concerns are shared with the appropriate team.
Antwoord van EasyCare
We're so glad to hear that your policy covered your repairs without any issues. We strive to make the claims process as smooth as possible for our customers.
Easy
The shop handled everything and they said they didn't have issues with my warranty company.
1 oktober 2024
Antwoord van EasyCare
We appreciate you taking the time to share your positive experience. We're glad to hear that we were able to handle everything smoothly and work with your warranty company.
Easy Care resolved my gap insurance…
Easy Care resolved my gap insurance claim in a timely and efficient manner.
20 februari 2025
Antwoord van EasyCare
We appreciate your kind words and are delighted to hear that you had a positive experience with our company. We strive to provide excellent customer service and are glad that we were able to resolve your claim efficiently.
Driver window operation repair!
Motor which operates driver's window failed. This was covered, but garage went to alternate supplier to get better price. Labor estimate was also higher than what warranty provides for such repair.
14 april 2025
Antwoord van EasyCare
Thank you for your review!
Hassle free when it came to claims
Hassle free when it came to claims. Definitely worth it.
23 april 2025
Antwoord van EasyCare
We appreciate your kind words and are glad to hear you had a positive experience with our claims process. We strive to make the process as smooth and efficient as possible for our customers.
The service advisor was exceptional
The service advisor was exceptional. Kept us informed. Gave us options and went to great lengths to make the major service as pleasant as possible. The service advisor's professionalism is the best we've encou tired while having a vehicle worked on.
13 maart 2025
Antwoord van EasyCare
We are thrilled to hear about your positive experience. It's wonderful to know that our service advisor went above and beyond to make your major service as pleasant as possible. We strive to ensure that every customer feels valued and well-informed throughout their service experience.
If there was a choice for 0 I would…
If there was a choice for 0 I would have chosen that. Long story short, there was an accident with the vehicle, not at fault, Insurance company paid 60k, I had Easy Care as our Gap coverage. They said to keep making payments so the loan would be current and in good standing even though the truck was totaled. 3 months later after continued payments, Easy Care chose to take from the balance after the accident date, (my three extra payments) included. When, in fact, by law they have to go to balance as of date of accident. Easy Care took advantage of the situation and my money. I overpaid $5,100.00 in extra payments after the truck was totaled. Easy Care did not reimburse me. Instead they used the extra money to go in their favor. I would recommend that when purchasing a vehicle do everything you can to avoid this company as your GAP go to. As they do not follow protocol when it comes to actually needing to use GAP coverage. Buyer Beware.
7 juli 2024
Antwoord van EasyCare
We’re very sorry to hear about your experience and the frustration surrounding your GAP coverage. We understand how important it is for claims to be handled in a way that feels fair and transparent. If you're open to discussing this further, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific coverage. A customer service agent can review the details with you directly.
Did not have any problems everything…
Did not have any problems everything was handled in a very businesslike manner.
19 maart 2025
Antwoord van EasyCare
We appreciate you taking the time to share your positive experience. We strive to provide efficient and professional service, and we're glad you found our approach helpful.
Antwoord van EasyCare
Thank you for your kind words! We're glad to hear that we were able to meet your needs and provide a positive experience.
Extended warranty isn’t a scam
I am not or should I say I WAS not a big believer in extended warranties. But when I purchased my 2016 Camaro I decided to go ahead and get the extended warranty. And let me tell you, it was a game changer. They have covered a transmission and a/c system amongst other stuff on my car. Without it I would be not able to afford the repairs. It’s been easy to find a company who works with them, and the response time is fast. It has been a great experience all together.
18 maart 2025
Antwoord van EasyCare
We appreciate you taking the time to share your positive experience with our extended warranty. It's wonderful to hear that it has been a valuable investment for you, especially during unexpected repairs. We understand that extended warranties can seem like an unnecessary expense, but your story highlights the peace of mind and financial protection they can provide. We're glad to hear that you've had a positive experience with our company, including the ease of finding a participating repair shop and the quick response time.
Glad I bought the Easy Care service contract
The dealership made it very easy to use the Easy Care product. They handled the claims and reimbursement so all I paid was my deductible. I have used the Easy Care contract to replace my transmission, oil filter housing and front drive axle, so it was well worth the money!
28 oktober 2024
Antwoord van EasyCare
We appreciate you taking the time to share your positive experience with our Easy Care product. We're thrilled to hear that you found the process of using the product easy and that you were satisfied with the claims handling. It's rewarding to know that Easy Care has provided you with peace of mind and helped you manage the costs of unexpected repairs.
Antwan Batise (sp?) was exceptional
Antwan Batise (sp?) was exceptional. Professional, but friendly, provided answers to every question. He made the process efficient but also with great detail so I could make an informed decision. He was also very patient with my extraordinary schedule. I wish I could work with Antwans everywhere.
21 april 2025
Antwoord van EasyCare
We are thrilled to hear about your positive experience. We appreciate your kind words about Antwan. It sounds like he went above and beyond to ensure you felt comfortable and informed throughout the process. We strive to provide exceptional customer service, and it's wonderful to hear that Antwan embodies this commitment.
Great, no hassle review
Courteous and easy to understand customer service; no hassles from EasyCare in dealing with our mechanic. Our experience was very good and certainly recommend EasyCare for car warranty.
18 december 2024
Antwoord van EasyCare
We appreciate you taking the time to share your positive experience with EasyCare. We're thrilled to hear that you found our customer service to be courteous and easy to understand, and that you had a smooth experience working with your mechanic. Your satisfaction is our top priority, and we're glad that we could provide you with a positive car warranty experience.
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