EasyPay Finance Reviews 

212
TrustScore 1.5 uit 5

1,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

⭐ Agreed to buy a Discovery Sport in July on finance. The lender paid the dealership in full on signing day, with delivery promised in 7 to 10 working days. The car was never delivered. After a week o... Toon meer

Beoordeeld met 1 van de 5 sterren

Stay well away from these cowboys. Initial communication was great until the date to have the vehicle delivered got close. Then communication dried up completely. Texts, calls and voicemails unanswer... Toon meer

Beoordeeld met 1 van de 5 sterren

I'm truly shocked that dealers like this are still in existence, communication was poor from the start. The car had issues from day one foolishly we allowed Steve the opportunity to fix, 5 week... Toon meer

Beoordeeld met 1 van de 5 sterren

Liars. The interest began to be charged from day 1. The agreement of the loan was cero interest for 3 months. Fake advertisement. Will never use this program offered at car repairs shops. The j terest... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

EasyPay is dedicated to offering simple, transparent consumer finance options that grow small to medium businesses and enrich the lives of customers with good to no credit. Our core principles of exceptional customer and merchant service ensure an outstanding repeat customer experience and as a result, the long term financial health of our business partners.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

212 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 41% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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1,3

Alle reviews

(212)

34 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thank You Ana

Hello, my name is Abel Abraham. I would like to give a 5-star review to Ana. She was very friendly and very professional. She was really helpful.

Thank you for everything, Ana

1 november 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Abel, thank you for sharing your experience with our customer service team, specifically Ana. We thank you for your feedback and for you being a valued customer.

Beoordeeld met 4 van de 5 sterren

Great customer service

Great customer service. Friendly and professional service.

13 oktober 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Anthony, we appreciate you for sharing your experience with our customer service team. We thank you for your feedback and for you being a valued customer.

Beoordeeld met 1 van de 5 sterren

178% interest!

178% interest!! 178% interest!! Loan sharks charge less

27 september 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We're genuinely sorry to hear about your experience, and we take your concerns seriously. Our goal is to provide transparent and fair financial solutions. We want to go over your agreement and account with you to help clarify any concerns you have. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 1 van de 5 sterren

SCAM

SCAM. 109% APR from day 1, if account not paid in full during 90 day grace period. Have been making monthly payments of $125.00, for 10 months now. A little over $200 has gone to principal. Over $1,000.00 from payments have gone toward interest! After 10 months of paying down the debt, I still owe more than $2360.00 on a $2560.00 loan. These guys make loan sharks tremble & mob bosses blush... CLASS ACTION LAWSUIT, anyone?? Contact me. bodhibanjo @ ya hoo

3 oktober 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We're genuinely sorry to hear about your experience, and we take your concerns seriously. Our goal is to provide transparent and fair financial solutions. We want to go over your agreement and account with you to help clarify any concerns you have. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

I got the loan right away

I got the loan right away, and was able to get the things I needed for inspection

22 september 2022
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Barry, thank you for sharing your experience. We appreciate you being a valued customer.

Beoordeeld met 1 van de 5 sterren

Shady ass company

Easy Pay is definitely a shady company, I made a payment to pay off my balance on a Friday but payment didn't go thru on there end until Monday. It showed pending the whole weekend, but yet, the interest grew Saturday and Sunday with no problem... if that's not shady I don't know what is. If my payment can't go thru, then no interest should be able to accrue as well. Definitely don't trust this company.

15 september 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We want to go over your agreement and account with you to help clarify any concerns you have. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 1 van de 5 sterren

Dont get a loan with this predators!

Dont get a loan with this predators!! This is a scam! I told them to do auto payments for an amounts and they change it to 12 months and different amount! There interest rate are crazy!! I just file a BBB against these predators! I will file a lawsuit against them also!! Dont get loans with these scammers!! There is a bunch of lawsuits against them!

14 september 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We want to go over your agreement and account with you to help clarify any concerns you have. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

Alberto Rocks!

I had the pleasure of speaking to a very compassionate gentleman named Alberto. He was very informative and gave me even more information than I was aware of regarding my contract. I really appreciate his patience and kindness.

12 september 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Sami, thank you for sharing your experience with our customer service team. We thank you for your feedback and for you being a valued customer.

Beoordeeld met 5 van de 5 sterren

Gillamora was wonderful

Gillamora was wonderful. He helped me with payment arrangements on my easy pay account. He was kind & courageous as he figured my payment plan. Gave me a comfortable payment plan. I really appreciated his assistance & time. Quick simple & very efficient young man. Thank you easy pay

12 september 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Elaine, we appreciate you sharing your experience with our customer service team. We thank you for your feedback and for you being a valued customer.

Beoordeeld met 5 van de 5 sterren

I had a good experience

I had a good experience. I had already had an appointment and I got there they got me right in and I was pretty much done within an hour. I will be going back there for future services. Two thumbs up.

28 augustus 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We are delighted to hear about your positive experience, and we look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Very kind & compassionate to my situation

Very kind, compassionate, understanding and knowledgeable.

31 augustus 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We truly appreciate you leaving this review. It is our mission to provide the best service possible. Thank you for being a valued customer.

Beoordeeld met 4 van de 5 sterren

Easy qualifying

Easy qualifying, clear process. Interest rate is insane but this loan was a much needed solution. Will be paying this off ASAP.

7 augustus 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you for taking the time to share your experience.

Beoordeeld met 2 van de 5 sterren

There is a charge of $ 40 that is not justified even if you pay the entire balance within a month

The charges of $ 40 for no reason. it is unacceptable. the representative was not helpful at all and wouldn't waive the $ 40 that I wasn't aware of.

15 juni 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We're sorry for the frustration this has caused. We want to be able to assist you. Please contact us through email at CustomerService@EasyPayFinance.com for further assistance.

Beoordeeld met 1 van de 5 sterren

About to pay off the loan

About to pay off the loan. The autopayment was more than what my current balance today is, wanted to pay off today and cancel the autopayment. Talked to Diana today at the company and apparently this was rocket science and the representative was going around in circles with me. INSISTED that I pay over the phone, even though I didn't want to, then told me she cancelled the autopayment, which was not true (probably something to say to shut me up). I tried to cancel the autopayment online and I kept getting error messages. Who knows if my payment will go through and I will probably get double charged! I'd hate to actually talk to someone again on the phone. AVOID predatory loans like this at all costs. I made a dumb mistake and was vulnerable and they take advantage of it. They will get what is coming to them, I know it. Enjoy my money you sharks!

15 augustus 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 1 van de 5 sterren

I would give a negative star if i…

I would give a negative star if i could. I was in need of 4 new tires. the tire company i went to recommended EasyPay as an option for me to finance them as $848.11 was a lot to pay for me as a single parent of 2.
I signed up for this back in Feb 2023. I had no idea it was at 199% interest. I just called them last month to see how many payments I had left as I knew I was close to being done... To my surprise I was told I had until Feb next year and that to date I had paid $753.24 but I still owed over $1200. I was shocked so I asked to speak to a manager. He proceeded to tell me it is in plain site of all the terms. I told him I do NOT recall seeing 199% interest. He said it was on page 3 of the contract I signed. I requested a copy of that to be sent and still have not received it. I even asked the manager how could this even be legal? He had a smart comment to make and then when asked if he would be happy if his wife or daughter would have used them and his response was "they would have read the fine print".. !! Wow! I believe what they are doing is called loansharking (and is that not illegal)? I will be pursing further. There are better options out there for sure.. Stay away - BEWARE!!

23 februari 2023
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

Easy!

Easy to get a loan for my new tires. Customer service was also very helpful.

20 juli 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you for sharing you expierence you have had with us in this review. We appreciate the comments and feedback on how your service was.

Beoordeeld met 5 van de 5 sterren

I have used the Easypay services over 5…

I have used the Easypay services over 5 times and still counting! The service and the representatives are always THE BEST EVERYTIME!!!🤗

22 juli 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Vera, thank you for this review and for being a loyal customer and part of the EasyPay family. We look forward to being there if you need us in the future.

Beoordeeld met 5 van de 5 sterren

my car

this not my first time using easy pay finance, to fix my 2014 Hyundai. I choose the company that work with easy pay. so far it's been great. I get the work done, sign all paper from my phone. it's a breeze. if I have a problem I just call them. customer service, never a long wait time, they answer my question. I get my approval right to my phone. and smooth sailing from there. go the mechanic and they do the rest. Boom done happy camper. easy pay finance two thumbs up. thank you.

22 juli 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Marcia, thank you for being pary of EasyPay. We greatly appreciate you sharing you exipernece and for providing such good feedback. Thank you again and we look forward to being there for you in the future!

Beoordeeld met 1 van de 5 sterren

Interest rates are way to high

Interest rates are way to high, they have been taking the money out of my account every 2 weeks, and my payoff amount is the same as the amount i started with. Don't do it.

26 juli 2023
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

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