EasyPay Finance Reviews 

212
TrustScore 1.5 uit 5

1,3

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Beoordeeld met 1 van de 5 sterren

⭐ Agreed to buy a Discovery Sport in July on finance. The lender paid the dealership in full on signing day, with delivery promised in 7 to 10 working days. The car was never delivered. After a week o... Toon meer

Beoordeeld met 1 van de 5 sterren

Stay well away from these cowboys. Initial communication was great until the date to have the vehicle delivered got close. Then communication dried up completely. Texts, calls and voicemails unanswer... Toon meer

Beoordeeld met 1 van de 5 sterren

I'm truly shocked that dealers like this are still in existence, communication was poor from the start. The car had issues from day one foolishly we allowed Steve the opportunity to fix, 5 week... Toon meer

Beoordeeld met 1 van de 5 sterren

Liars. The interest began to be charged from day 1. The agreement of the loan was cero interest for 3 months. Fake advertisement. Will never use this program offered at car repairs shops. The j terest... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

EasyPay is dedicated to offering simple, transparent consumer finance options that grow small to medium businesses and enrich the lives of customers with good to no credit. Our core principles of exceptional customer and merchant service ensure an outstanding repeat customer experience and as a result, the long term financial health of our business partners.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

212 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 41% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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1,3

Alle reviews

(212)

34 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Genuinely, pure evil company

The interest is absolutely awful, and in several states it's illegal. But they still offer their predatory loans in states where predatory lending is illegal by using a bank called TAB Bank, which is appearently a loophole that allows them to charge exorbitant interest even in states where it's rightfully considered a crime. Charging over 150% in interest is insane. Especially when they use auto repairs and tire shops as bait, something that people depend on to be able to make it to work to pay their bills and support their families.

The lady on the phone that handled my application said it was 119 per month, so you can imagine my surprise when I saw 119 coming out every 2 weeks, and after digging through the multiple confirmation emails that they send upon approval, I found buried in one of the emails, in small print, where it said that the payments were bi-weekly. So I have no legal ground to stand on. $119 times 12 months is $1,428. That's $1,428 I wasn't factoring into my decision to use their "loan service". And now I'm stuck making outrageous, financially crippling payments. Nearly 8 months in, and my payoff amount is still more than 70% of just the cost of the product I purchased. They made sure to get all of their interest up front to ensure the cost of paying off early is too high, right up until the very end of the loan. A person's financial survival should not depend on reading the fine print. A company should not be able to charge 150% interest, literally thousands of dollars over the price of the product I purchased, and simply shrug saying I should have dug deeper into their misleading and intentionally obscured email disclaimers. That is why predatory lending is illegal. Yet, these evil people find loopholes so they can continue robbing from those who have the least to spare.

These people are truly evil. Actual psychopaths without any capability of empathy or remorse for their preying on people through deceitful tactics and outright lies. The fact that National Tire and Battery recommended Easypay to me so that I could purchase name brand tires over the tires I had picked out, which were in my budget, is sickening. These people should be imprisoned for the financial hardships they inflict on their victims. Everyone from the psychopaths running the company, right down the customer service reps that sit there in front of their computer while watching thousands of accounts come across their screen, thousands of people being robbed, and pretending not to notice while they collect their paycheck.

Easypay finance, and every company like them should be made illegal in all 50 states, and the loopholes they use to get around regulations should be closed. The amount of suffering caused by a single company like this is truly staggering.

No matter how badly you need what you're considering financing with Easypay Finance, it is not worth the cost. The real cost. No matter what they tell you up front, you will regret it in the end.

Edit 8-28-23:
I just saw Easy Pay Finance responded to my review. So I emailed them saying I saw they asked that I contact them. And this was their response:

"Thank you for your email.
I understand your frustration & apologize you feel this way about EasyPay Finance. The terms of the contract were presented upfront prior to signing and we can not waive the interest on the account. You have an estimated 4 payments left on your account."

Clearly they didn't read my review. First of all, I didn't ask them to waive the interest. I was stating that it's grotesque that they charge over 150% interest. It's predatory lending by sick individuals who are happy to prey on people with little money to spare. Second, no, I was not presented with the terms up front. The person I spoke to on the phone said it was a monthly payment. Yes, one out of the many confirmation emails that were sent did say it's biweekly, at the very bottom of the email. So, are they technically, or at least legally, correct? Yes. It's still predatory. It's still vile. It's still evil.

Please, if you're reading this considering a predatory loan from Easy Pay Finance, please, please find another way. When you're out of options this may seem like a lifeline, but it will cause you far more difficulty than your current situation.

20 juli 2023
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

We're sorry for the frustration you may be feeling. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Beoordeeld met 1 van de 5 sterren

Not happy with the experience

Not happy with the experience. The approve you with the agreement of 24 payments over the course of one year. I chose to pay once a month. They charged me 150% interest on a 1-year loan on my car repairs. My account balance keeps increasing. I did report them to the BBB. I'm only paying those 12 payments of the combined amount. After that, I am done. They are reporting on my credit report that I am late 60 days. How about being honest and not charging 150% interest rates.

23 februari 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We apologize for any dissatisfaction you experienced with our loan services. We understand your concerns about the interest rates and reporting on your credit. We take your feedback seriously and are committed to addressing the issues. Please reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance.

Beoordeeld met 1 van de 5 sterren

Do not use EasyPay

We made 6 payments and also had it down to 800 dollars and then went back up to 1700 dollars.So basically started over again. This really pisses me off. Once the loan is pay off I’m never going to use them again.

16 juli 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We appreciate your feedback regarding your recent experience with our loan services. We apologize for any concerns this may have caused. We take your concerns seriously and would like to work through this with you. Please reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance.

Beoordeeld met 5 van de 5 sterren

Very trustworthy and professional

Very trustworthy and professional. I am applying for my third loan due to the breakdown of my car. It feels great to know you can get help when standing in front of the mechanic with a puzzled look on your face. No interest for 3 months. Thank you Easy Pay.

1 juli 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Deidra, thank you for sharing your expierence you have had with us. It is our goal to be there to help assist you when needed. We thank you for your business.

Beoordeeld met 5 van de 5 sterren

Carlos Is Wonderful

My representative Carlos is Truly A Menu Of Kindness . Karlos Did a Spectacular, Magnificent job helping me understand my contract with Midas, Karlos is patient, and took time to help me understand the calculations and reasons for my balance. He even took the time to inform me about my eligibility for another loan which I sincerely I appreciate . Because of Carlos I have a better understanding of my financial contract , how soon I can pay it off, and how the interest rate works. Please bless Karlos with a week off from work, or a week of Courtesy Lunches. God Bless You Carlos I appreciate being an Easy Pay Financial Customer.

19 juni 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you for your kind words about Carlos. We appreciate your feedback and are glad he provided spectacular assistance in understanding your agreement. Thank you for being a valued customer of EasyPay Financial.

Beoordeeld met 4 van de 5 sterren

I mostly have excellent experience when…

I mostly have excellent experience when i need up. but some times. some workers act like they are rushing you to get off the phone.

29 mei 2023
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Shawn, thank you for your feedback. We apologize for any instances where our representatives seemed rushed. We appreciate your input and will address this with our team to ensure better service. Your satisfaction is important to us, and we value your continued support.

Beoordeeld met 1 van de 5 sterren

Something don’t seem right I’ve made 3…

Something don’t seem right I’ve made 3 payments and 2 out of 3 payments were returned. All 3 banks don’t see the payment being pulled through. Customer service don’t tell me why. Something is fishy!

16 juni 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you for bringing this matter to our attention. We apologize for any inconvenience you may have experienced regarding the returned payments. We understand your concern, and we are committed to resolving this issue promptly. Please reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance.

Thank you for your patience and understanding.

Beoordeeld met 1 van de 5 sterren

Think long and hard before you use this company!!

I am so disappointed I don't know what to do!! I've been crying because ever since I used this company my credit has taken a major hit!!! It all started with one trip to Meineke for an oil change! I should have really gone and done business somewhere else with honest people! I am a single mom and really thought I was being helped and not taken advantage of! I'm back at square one. The 164% interest rate is off the chain! & I believe there may be more hidden fees as well! I just recently made a payment and it doesn't really seem like my balance is budging. I will never use this company again for sure!

10 juni 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

We're truly sorry to hear about your experience, and we understand your frustration. We strive to provide excellent service to all our customers, and we apologize if we fell short of your expectations. We appreciate your feedback and will use it to improve our services. Please reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance.

Beoordeeld met 5 van de 5 sterren

The transaction was very quick

The transaction was very quick. I like the fact that they gave me a month before the first payment was due. I would recommend this company.

25 mei 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you, Tracy, for your positive review! We're happy to hear that your transaction was quick and that you appreciated the flexibility of having a month before the first payment was due. We strive to provide convenient and efficient service to our customers, and your recommendation means a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Great customer service, but not recommended for long term loans!

Alberto worked with me to catch up on payments to make the 90-day cutoff, and was amazing every step of the way.
The interest rates are insane so I don't recommend planning on using it for anything you can't pay in 90 days to avoid the interest.
But the customer service is very communicative and helpful.

9 juni 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you for your review, Alberto! We're glad our team member was amazing in assisting you where you needed it. It is our goal to provide high-level customer service.

Beoordeeld met 4 van de 5 sterren

EasyPay Finance Is Very Pleasant To Work With

EasyPay Finance is a very pleasant company to work with. They have great customer service, are very professional and cares about their clients.
I gave them 4 Stars instead of 5, because their interest rates can be quite high, as high as 199%, if you have a low credit score. However I recommend them, because of they will work with you to get the best payment schedule on the loan.

8 mei 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you for your feedback and for acknowledging the positive aspects of your experience with EasyPay Finance. We appreciate your kind words about our excellent customer service and professionalism. We strive to provide a pleasant and supportive environment for our clients.

We value your recommendation and are grateful for your feedback. We will continue to strive for excellence in all aspects of our services. If you have any further questions or require any assistance, please don't hesitate to reach out to us. Thank you for choosing EasyPay Finance.

Beoordeeld met 5 van de 5 sterren

Fast and quick decision

Fast and quick decision. Application process easy.

9 mei 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you so much for sharing your positive feedback! We're happy to hear that you found our process to be quick and expedient. Providing efficient service is one of our top priorities, and we're glad that we were able to meet your expectations. We appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

This was a quick and expedient…

This was a quick and expedient process!!!

4 mei 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our process to be quick and expedient. Providing efficient service is one of our top priorities, and we're glad that we were able to meet your expectations. We appreciate your support and look forward to serving you again!

Beoordeeld met 1 van de 5 sterren

Thiefs!!!!

This company has predatory interest rates that violates the law!!!! Avoid at all cost!

24 januari 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Robert, We are sorry you had a less-than-perfect experience with us. EasyPay strives to provide full transparency through the entire process as well as the best customer experience every single time. Please feel free to reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance. Have a nice day.

Beoordeeld met 4 van de 5 sterren

3rd loan like they report to credit…

3rd loan like they report to credit company's very nice company to work with

26 april 2023
Review zonder uitnodiging
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Antwoord van EasyPay Finance

Jason, thank you for sharing this feedback. We value our customers and are appreciate your repeat business.

Beoordeeld met 1 van de 5 sterren

Do not do business with!

This is one of the worse companies. I was on hold for 32 minutes, trying to do a pay off so they cannot make extra money on me.
They like to have you being recorded for quality purposes, however, if you mention it to them, then hang up.

12 mei 2023
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Mark, we are sorry to hear that you had a negative experience. We would appreciate the chance to turn your experience around. Please contact us by emailing us at CustomerService@EasyPayFinance.com

Beoordeeld met 5 van de 5 sterren

I took my suv to Tire Choice for an…

I took my suv to Tire Choice for an oil change and was informed I had 2 issues that needed immediate attention. Thanks the EasPay Finance I was able to have the needed repairs done. Applying was quick and easy.

17 april 2023
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Thank you for taking the time to share your experience. We're thrilled to hear that we were there when you needed us. Thanks again.

Beoordeeld met 4 van de 5 sterren

The application was painless had no…

The application was painless had no issues with it or with online submission, and the response time was fast…

19 april 2023
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Thank you for taking the time to leave us a positive review! We're gladto hear that you had a great experience with us.

Beoordeeld met 5 van de 5 sterren

It was quick and easy to get approved

8 april 2023
Review zonder uitnodiging
Logo EasyPay Finance

Antwoord van EasyPay Finance

Dear Pamela,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a quick and easy experience getting approved with us. Our team works hard to make sure the application process is seamless and efficient for our customers.

Thank you again for choosing us and for sharing your positive experience with others.

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