Ishitah Jeebun was so kind, efficient and helpful this morning. Put my mind at rest concerning my IVA .Im a 73 year old pensioner and have never experienced this before always paid my way till now. I... Toon meer
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Lees wat reviewers zeggen
Im have some accidents five weeks ago and I’m missing payments I’m spoke with very nice lady with she resolved issue for me and set up plan for my im wish her all best also im wish to company to have... Toon meer
Spoken to Ishitah today, regarding the fact I hadn't recived any paperwork for my account. Ishitah was very pleasant and quickly assured me she would send my paperwork through to my email straight awa... Toon meer
Spoke this morning to Jayshree Ramkhelawon a very polite, helpful and knowledgeable friendly lady. She put my mind at rest after I received a letter demanding payment from a company that was part o... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Contactgegevens
Verenigd Koninkrijk
- ebenegate.co.uk
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Antwoord van Ebenegate
Great service from Namrita very helpful
Great service from Namrita very helpful

Antwoord van Ebenegate
About my account
I spoke to sandhya nowbuth about my account was very helpful polite on the phone and she put my mind at ease now thank you

Antwoord van Ebenegate
I spoke to Sarvesh a good customer care assistant
I spoke to Sarvesh, and his response was remarkable. He explained everything i needed to know and also told me to expect my next direct payment which remained as before nomally every first day of a new month.

Antwoord van Ebenegate
Great Customer care!!!
I recently ran into another problem involving my finances. Soovidha solved the problem with great customer care and real professionalism. I’m usually quite nervous when dealing with these problems especially over the phone but Soovidha made sure that I was alright and that I got the help I needed. Thank you so much Soovidha

Antwoord van Ebenegate
**Professional
**Professional, Helpful and Supportive Service ⭐⭐⭐⭐⭐**
I’m very pleased with the service I have received so far. The team has been extremely professional, helpful, and supportive while assisting me with my problem.
They have taken the time to understand my situation, communicate clearly, and guide me through the process, which has given me a lot of confidence and reassurance. I really appreciate their patience, attention, and the way they have handled everything professionally.
My issue is still being worked on, but based on my experience so far, I’m very happy with the support I’ve received and would definitely recommend them to anyone looking for a professional and reliable service.
Thank you for all your help and continued support!

Antwoord van Ebenegate
I needed reassurance as I keep…
I needed reassurance as I keep receiving debt letters. Siddiqa reassured me that this is a normal process and that I shouldn't be worried. We also lost connection and she immediately called me back. Great service.

Antwoord van Ebenegate
This company are a nightmare to work…
This company are a nightmare to work with.
After arranging an iva over a year ago, they persistently sent a direct debit reminder from an old insolvent account. After many attempts to try and resolve the issue by sending updated account details to them, they failed to do it . So as a temporary measure they sent a payment link to my phone, where I paid manually. All seemed ok. Then that ceased in May 26. I had no correspondence from them until recently, where I said I needed to pay over £400 due to missed payments. I gave them an updated direct debit instruction. And recently I had an email stating i was in breach of the arrangement...
This situation could have easily been avoided...very bad situation to find myself in..

Antwoord van Ebenegate
Spoke to Pete today explained…
Spoke to Pete today explained everything clearly very polite and well spoken 10 out of 10

Antwoord van Ebenegate
Cassandra was really kind and super…
Cassandra was really kind and super helpful, didn’t leave me on hold for too long and met all my needs immediately. Very lovely person!

Antwoord van Ebenegate
Getting a copy of Completion Paperwork - Vidhee Boyjoo
I had to call Ebenegate to get a copy of my Certificate of Completion and was lucky enough to be connected to a lovely representative called Vidhee Boyjoo. Vidhee was so helpful, courteous and friendly whilst dealing with my request and responded to my requirement immediately. Ebenegate are lucky to have such a great member of their team.

Antwoord van Ebenegate
When I found out who I was speaking…
When I found out who I was speaking with happily reassured me I was in the right hands and told everything that I needed to know

Antwoord van Ebenegate
This company and the lady was very…
This company and the lady was very respectful and treated my complaint instantly with another firm and rectified it satisfactorily. Thank you

Antwoord van Ebenegate
Thanks sandhya
Hi, this was great experience with Sandhya nowbuth . She was nice and clam . Explain everything properly about my queries. Thanks Sandhya

Antwoord van Ebenegate
Harshikha was tremendously helpful with…
Harshikha was tremendously helpful with my request today, wasted no time in getting the issue solved ! Thankyou !

Antwoord van Ebenegate
Very helpful and clear messages from…
Very helpful and clear messages from the lady in the other side of the phone, very please.
Thank you to her and the training

Antwoord van Ebenegate
Ebengate review
I spoke to Paul Breslin and he couldn’t have been a bigger help. He reassured me that Ebengate put the client first and I couldn’t agree more. I went in feeling anxious but came out knowing that they had my back.
I would really recommend them and especially Paul
Thank you

Antwoord van Ebenegate
Correspondance support
Called today and was put through to Ishitah Jeebun, she was extremely polite, helpful and reassuring. She made sure I understood everything and dealt with my problem quickly, I left the call feeling that everything was sorted and feel happy I could contact again if necessary as I was dealt with brilliantly. Thankyou Ishitah

Antwoord van Ebenegate
SOOVIDHA Was very helpful and very…
SOOVIDHA Was very helpful and very accommodating. And went above and beyond to assist me.

Antwoord van Ebenegate
I cannot praise Durgesh Udhin enough
I cannot praise Durgesh Udhin enough! He has been amazing, he has guided us through the closing process and has been extremely attentive and informative throughout, thankyou so much !

Antwoord van Ebenegate
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