We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought a giant explore e1 bike was as described in pristine condition,once purchased it was delivered within three working days, first class service. Definitely would use e bike buyer again.

Beoordeeld met 3 van de 5 sterren

Sold my bike through ebike buyer at the guaranteed price offer, where you are paid a small amount on receipt and successful inspection of the bike and the remainder once it's either sold or automati... Toon meer

Beoordeeld met 5 van de 5 sterren

Dealing with your team was a pleasure, everything went smoothly, payment was assured and so easy would definitely use ebikebuyer again. And to the seller everything described was spot on as the bike w... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently bought to bikes from ebikebuyer.com From initial enquires to delivery must say the service was amazing. Great communication and delivered perfectly Bikes are great and better than we expec... Toon meer

Bedrijfsgegevens

  1. Winkel voor tweedehands fietsen

Geschreven door het bedrijf

eBikeBuyer.com offers a wide range of quality used electric bikes for sale with a 90 day warranty. We can also buy your existing electric bike for cash.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

52 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(52)

22 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Absolute rubbish

Absolute rubbish, can only sell certain brands of bikes on there

31 augustus 2025
Review zonder uitnodiging
Logo eBikeBuyer.com

Antwoord van eBikeBuyer.com

Hello, Rather than just posting a 1 star review you can always just contact us to see if your bike is something we would consider. We’ve had no contact from you at all so we’re a little surprised you felt a 1 star review was entirely warranted.

Regards,

eBikeBuyer.com

Beoordeeld met 5 van de 5 sterren

Fantastic professional company

I Cant recommend this company enough. I was dubious about private selling my ebike so trusted this company. They sent everything I needed to package up the bike. Great communication. Bike sold earlier than the 45 days and money received. Great instructions on how to package. Great courier service they used. Also quoted a very reasonable price for my bike considering they covered packaging and shipping costs and I didn't have the hassle of arranging a buyer.

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fair and Honest!

I decided to go with ebikebuyer.com after reading the many positive reviews, and I’m really glad I did. I wanted to avoid the hassle of negotiating and going back and forth with private buyers, so their service was a perfect fit.

I submitted my bike details and received a valuation that I felt was very fair. Once I confirmed I wanted to proceed, the packaging arrived the very next day, and the collection of the bike was swift and efficient. After inspecting the bike, they informed me of a couple of minor repairs that slightly adjusted the final valuation. This was handled transparently and reasonably, and I was happy to proceed.

My bike was listed on their site and sold within a week. Although there was a delay in the funds being transferred, the company took all the right steps to resolve the issue which was out of their control and even offered a £50 goodwill gesture for the inconvenience.

Tim, who handled my communication throughout, was polite, professional, and helpful every step of the way. I wouldn’t hesitate to recommend ebikebuyer.com to anyone looking for a fair, honest, and straightforward selling experience,

7 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Was wary but good experience.

I really didn't get on with an eMTB I bought and struggled with timewasters on FB etc. Was pretty wary about sending in with no real assurance that I would get my money but checked various things out and felt confident enough to post (FedEx tracked which they sorted). Got initial payment quickly which gave a bit more confidence. Waited a while for the bike to sell and for final balance but it came swiftly once the bike sold. Still had some worry right up to that point but had no reason for it in the end. I checked trustpilot and forums which reassured me so hope my review can reassure someone else.

As for value -- you don't get what you do going private but it's pretty straightforward and I don't think the price I was paid was insulting.

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company. I looked for an ebike on eBay and market place for a couple of weeks, I came across ebikebuyer.com and found a bike priced well under any other site , I must admit I was a bit dubious about buying without seeing the bike in person and all the scams going about, but did my research on the company (trust pilot etc ) and went ahead with the purchase.
I received the bike next working day as promised and couldn’t be happier with the service, and the bike was packed well and was just as described, I will definitely recommend ebike buyer to anyone looking to purchase an ebike .Thanks Tim 👍

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Review for Specialized Turbo Vado 3.0

Review for Specialized Turbo Vado 3.0. I waited a month before writing this review just to make sure there were no issues with the bike. It was advertised as pristine and with next day delivery. It turned up when promised and when I took it out of the box it was as if it had just come directly from Specialized, it was absolutely immaculate. I ran a battery check and it's also at 100% health. My daughter has been using it everyday to get to school and back and loves it. I cannot recommend eBikeBuyer highly enough!

10 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very professional Operation

I was selling. If you can wait a short while for your final balance whilst they sell your bike, ebikebuyer is perfect. They gave me a very fair price and made very little on it themselves.
The bike was beautifully presented on their website.
They answer the phone when you call them. The packaging system worked well. I really could not fault them.
If you are buying, I can vouch that their descriptions are careful, honest and accurate.
Thoroughly recommended.

9 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Definitely recommend if you're selling an ebike

Tim at eBikeBuyer was absolutely brilliant. I had endless problems with my deceased relative's almost new electric bike as I didn't have a clue where to start, and I lost count of the number of times I phoned for advice on how to deal with them, he was always extremely helpful and never got annoyed with my questions. The transaction ended up taking several weeks and we accepted a lower price, but neither of those things was the fault of eBikeBuyer. I can't praise them enough on how they dealt with buying the ebike from us

18 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great ebike seller

Received my ebike 3 working days after ordering. Had constant updates from the delivery company. Had a small issue with something being loose but customer support were helfpul and reimbursed me for the issues quickly.

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All good so far

So I found the bike I wanted at my local bike shop for £2495. 10 minutes on google found the same at £1995 online. I then stumbled across ebikebuyer.com who had the same model at £1499, in as new condition with just 3 miles on the clock. I was initially sceptical about dealing with an organisation with a PO box address and 0800 number but thought for the price saving it was worth a punt if I used a credit card to give me some protection. I need not have worried. The bike turned up inside 2 working days, condition exactly as described and very well packed. Everything works perfectly, the bike is unmarked and effectively new. Remains to be seen how well the warranty process works should I have any issues but to date the experience has been entirely positive and the bike was an absolute bargain.

18 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Bought the bike and it was delivered the next day. Good communication throughout. The bike was well package and in very good condition. very please with my purchase.

15 mei 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great value eMTB

Great value eMTB.
All completed via the Internet without issue and arrived well packaged and exactly as described.
I haven't tested the warranty so can't comment on that. But the rest of the service has been straightforward and hassle free.
I would recommend ebikebuyer.com if your after a great price bike.

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

eBikebuyer …

I have just bought a bike from eBikebuyer. I have found the service I got was very good.
Tim who I corosponded with on the phone was very polite and helpful. I would definitely recommend this company. They do what they say they will do +£100 reduced for buying in January

19 januari 2024
Review zonder uitnodiging
Logo eBikeBuyer.com

Antwoord van eBikeBuyer.com

Thank you for your feedback and we are delighted you are happy with your eBike!

Beoordeeld met 5 van de 5 sterren

Recommended to buy from

Great communication. My bike arrived on time, as promised but the FedEx truck monkey had allowed it to slide around the back of the truck, so it was damaged. Both wheels were buckled. Ebikebuyer.com apologised, although I don't feel it was their fault, and offered me the option of getting the bike professionally repaired, which I did. They authorised the repair and refunded me quickly. I would buy from them again, although I hope they consider using a different courier service!

31 januari 2024
Review zonder uitnodiging
Logo eBikeBuyer.com

Antwoord van eBikeBuyer.com

Thank you Steven for your feedback. We are disappointed to hear the courier didn’t handle your delivery correctly but glad that we were able to repair the issues with the bike. The courier represents us so it is very disappointing when items are not handled with care as we want out customers to enjoy a seamless delivery. We have made a complaint to FedEx about the service received to ensure this doesn’t happen again.

Beoordeeld met 2 van de 5 sterren

More effort equals more money

What a poor experience, I thought the process was great originally… I received a sensible price so went ahead and ordered the packaging. Some, 7 working days later… nothing!
Lucky I was inpatient and listed the bike on marketplace, boom… £210 extra received, collected and paid! Simple but a bit of extra effort. It all started ok, but didn’t finish how it should.

22 september 2023
Review zonder uitnodiging
Logo eBikeBuyer.com

Antwoord van eBikeBuyer.com

Hello Peter,
Thank you for your feedback. We’re sorry that your free mail-in pack didn’t arrive and you didn’t get a chance to use the service. Our mail-in packs usually arrive within 2-3 working days but occasionally there can be delivery issues. We didn’t receive any contact from you about this issue until you emailed to cancel and then posted a review without giving us any opportunity to resolve this for you. It’s a shame as we would have been more than happy to send a replacement.

Kind regards,

eBikeBuyer Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer