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Beoordeeld met 1 van de 5 sterren

The service is really not transparent, I have completed my Post graduate about 21 years back now when I apply for Ecctis they informed that they sent mail to my university but not sure whom they hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was kept updated at every stage of the application process, which meant I didn’t have to chase them up

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The process I would say is bit slow but the team updates regarding every step. There must be expedite option also as most of the times home office only gives 10days time frame to submit proof. But... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The whole process is a blackbox. Not sure does such a business even exists without any customer service. You take up the job of validating course completed in foreign countries, pass it on to s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsadviseur

Geschreven door het bedrijf

Ecctis provides services on behalf of the UK Government in qualifications, skills, and migration. Ecctis is a gold-standard provider of solutions and services in international education, training, and skills, and in the development and recognition of globally portable qualifications. We are an internationally trusted and respected reference point for qualifications and skills standards. We are UK-based and operate worldwide, with a global network and client base spanning 62 countries and 5 continents. We have a 20-year track record in international consultancy and development. Ecctis provides services on behalf of the UK Government in qualifications, skills, and migration.


Contactgegevens

3,5

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TrustScore 3.5 uit 5

757 reviews

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3,5

Alle reviews

(757)

109 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

My experience trying to obtain my early…

My experience trying to obtain my early years statement was the worst I've ever encountered. They took all my money for translations, only to inform me in the end that my documents weren’t reliable enough to process. Save yourself the trouble and don’t waste your time with this website! They are truly frustrating!

20 maart 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Jhessika, thank you for your review and comments.

We are sorry that you're disappointed with the outcome of your application.

For the reference of readers, the Early Years Service is free of charge, and we do not take payment for translations.

Where documents are not in English, individuals are required to submit certified translations into English along with any original language documents. This is outlined on our website.

Requirements for this service are specified by the Department for Education.

The Early Years Statement is designed to help those looking for employment in an Early Years setting in England. Please note that, in order to proceed with an Early Years Statement order, the qualification presented must be heavily focused on Early Years Education, which includes the years before a child attends school.

As the modules studied during your qualification is heavily focused on primary education, rather than Early Years Development we would not generally consider this to be Early Years focused.

Whilst you may wish to work in an Early Years setting, if the qualification submitted is not specifically focussed on Early Years Development, then you may need to undertake further training.

We have informed you that if you would still like to proceed with an Early Years Statement, to confirm via your account and one of our specialists will review the documentation currently provided.

Please note that, as part of the Early Years Statement service, we compare the detail of your qualification against the criteria, set by the Department for Education, for working in an Early Years environment in England.

We hope this clarifies the nature of your application and qualification submitted to date. If you wish to discuss this, please contact our customer service team.

Kind regards
Ecctis

Beoordeeld met 1 van de 5 sterren

Zero reliability for e-statement

It's shocking to discover that e-statements from 2023 and earlier are neither accessible nor retrievable. The only option is to "re-order" the e-statement which is just essentially repeating the entire service. In this digital era, one would expect at least a fee waiver since service was already given or a disclaimer in email comms that certification has expiration date. Of course, why give a disclaimer if you can charge for service again immigrants who would pay as they desperately need it? Thank god we just needed it for minor thing now so I’ll go with alternative in this case and happy to share a review.

Be cautious, and consider exploring alternative methods, including verification through other countries' systems which are still recognised in the UK.

11 maart 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Dear Daria

Thank you for your feedback.

We have requested further information to be able to investigate your complaint further. Please do respond to this request via Trustpilot.

We look forward to your response and we will then contact you directly about this matter.

Kind regards
Ecctis

Beoordeeld met 1 van de 5 sterren

Unresolved Case and Lack of Response

Negative Zero, as the service has been appalling.
I am extremely disappointed with the lack of response and resolution regarding my case. It has been five days since my last communication with the reassessment team, and I have yet to receive any updates.
As mentioned in my previous email, I strongly believe that the assessment was based solely on my previous comparability certificate, which I also believe to be incorrect, without a thorough review of my qualifications. Additionally, there seems to have been no proper evaluation of the reasons why my visa and nationality (English proficiency) outcome was declined.
I had requested that this matter be raised as a formal complaint for further investigation, but I have not received any response since my last email on 5th March. This continued lack of communication and resolution is completely unacceptable.
If you are considering using services from this company, I strongly advise you to reconsider. Save your time and money, as I have not experienced the level of service or professionalism that should be expected.

EDIT: Reply to ECCTIS
Thank you for your response and for taking the time to review my application. While I understand that the terms and conditions outline the reassessment policy and timeframes, I would like to formally escalate my request for further review, as previously mentioned in my prior communications.

I believe that the initial assessment may have been based solely on my previous comparability certificate rather than a more detailed and comprehensive evaluation of my qualifications. I feel that this may not have adequately addressed the reasons behind the decline of my Visa and Nationality application, particularly with respect to my English proficiency.

Given the importance of this matter, I would like to formally request a more in-depth review of the assessment process. It appears that certain aspects, such as the specific reasons for the Visa and Nationality application decline, may not have been fully considered. I am confident that a thorough evaluation of my qualifications would lead to a more accurate and fair outcome.

Could you please provide a detailed explanation of the rationale behind the decision and clarify the procedures followed in the assessment? Additionally, I would appreciate it if you could treat this as a formal complaint and conduct an internal review of the assessment process.

I look forward to your response and appreciate your attention to this matter.

Edit 19 March 2025
I have already sent my response via email, but since I received a reply here as well, I wanted to share part of my feedback.

While I appreciate the time and effort taken to address this matter, I am still dissatisfied with the outcome. I cannot change my review to align with the company's standard procedure, as it does not fairly reflect the needs of individuals in my situation as dependents. Your response seems to focus primarily on individuals who need IELTS to prove their English proficiency. However, dependents only need to prove proficiency in Speaking and Listening. It seems that the company has not fully considered the broader context, and as a result, the solution does not address the specific needs of people like myself.

I hope this feedback will be taken into consideration in the future.

Thank you.

24 februari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your comments.

Having further reviewed your application after your request to escalate the complaint, I can confirm that your application has been correctly handled, and that unfortunately your qualification is not eligible for the Visas & Nationality Service.

The Home Office determine the requirements for this service, and not Ecctis. Therefore in order to meet English proficiency requirements, whether for Visa or settlement purposes, individuals will still need to meet the minimum requirements to be eligible for this service, otherwise, please refer to guidance from the Home Office.

Our standardised ways of working ensure that all applications are handled fairly, and evaluated against core criteria for the service, as determined by the Home Office.

Your previous Statement of Comparability issued by UK ENIC in 2021 is not considered as part of our process.

All applications are evaluated based on data and service criteria determined at the point of processing your application.

As your qualification does not compare directly to a Bachelors, Master's or PhD in the UK, regrettably you were not eligible for the Visas & Nationality Service, and subsequently your application was cancelled.

We appreciate that this may not be the outcome you desire, however you would need to seek an alternative means to meet Home Office requirements for Visa or settlement applications.

Kind regards
Andy Barnfield
Head of Individual Services, Ecctis

Beoordeeld met 1 van de 5 sterren

The most riddiculous statement of…

The most riddiculous statement of comparability. They literally only translate the title of the school that you studied no subjects, nothing else. Not worth the money at all, plus waiting time to get the comparison is 3-4 weeks

26 februari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Katie - we're sorry to read that you're unhappy with the UK ENIC Statement of Comparability Service.

We have requested information via Trustpilot regarding your application - as you have not responded to this request, we have been unable to look into this matter further for you.

The UK ENIC website specifically outlines what the service includes, together with costs and timeframes - and applicants are required to agree to terms and conditions as part of the application process. We also provide a sample of the Statement via the website at www.enic.org.uk. We do state on the website that we do not comment on subjects, or grades, and also within the application process.

"The Statement of Comparability compares overseas qualifications to the UK education system, comparing them to UK qualifications and framework levels. This service does not provide a comment on grades, grade comparisons, or the subjects studied."

"Note that our Statement of Comparability is not a replacement for your qualifications. It is a support to your qualifications. The Statement of Comparability helps to explain and to give context to your qualifications when you are applying for a job or for study."

The Statement of Comparability, when accompanied by your qualification documents, allows employers and learning institutions to understand the context of your qualification and how it sits within the UK education systems, with comparable qualifications in the UK, where applicable.

We do outline that the service takes up to 15 working days to complete, and often this is much quicker.

Kind regards
Ecctis

Beoordeeld met 1 van de 5 sterren

Frustrating and Ignorant

Extremely poor and frustrating experience when dealing with ECCTIS for getting a Statement of Comparability. According to them some rule changed in 2024 and due to many "factors", they cannot accept documentation that was previously accepted. My degree was awarded in late 1990's and now they are asking me to get transcript from University and would not accept transcript from affiliated college which they used to accept, as my husband got the same statement from UK NARIC in 2005 who graduated from the same college/university/year and provided exactly the same set of documents. They are unwilling to evaluate a four years degree based on evidence that i have provided that includes a degree from the University and final transcript from the university that even shows the subjects assessed, and are not willing to accept the transcript that shows all semesters. Why does the UK Govt. keep outsourcing services to incompetent companies, who are in the market to make a quick buck and not actually provide a service.

20 februari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

We are sorry to read that you are dissatisfied with the service to obtain a Statement of Comparability.

Please note that our UK ENIC service is not for profit, and this function is run under strict Governance by the Department for Education.

We do outline details of the service and document requirements clearly on our website, for all applicants to read, before submitting an application.

As with many institutions and organisations, policies change over the course of 20 years, to take into consideration many changing factors, therefore it is reasonable to expect this to occur, to ensure that we provide a quality service based on current information held about institutions and qualifications. We do however appreciate that this is an inconvenience for you.

We have requested further information via Trustpilot, however we have not received a response from you. Please email your details and application enquiry number to feedback@ecctis.com to allow us to respond to your complaint directly.

Kind regards
Ecctis

Beoordeeld met 4 van de 5 sterren

.Richard D. Experience patients to communicate with…

Staff patients to communicate with services users

18 februari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your review and comments, Richard

If there's anything we can do to make it a 5 star experience, please do let us know by emailing us at feedback@ecctis.com quoting your application enquiry number.

Best wishes, Ecctis

Beoordeeld met 1 van de 5 sterren

am writing to follow up on my appeal…

am writing to follow up on my appeal regarding the verification of my Medium of Instruction document, as I have yet to receive a response or see any action taken to contact my university, despite the assurances given.

Due to the ongoing war in Sudan, my university has relocated from Khartoum to Port Sudan, making access to original documents extremely difficult. Nevertheless, I have submitted all necessary documents, including a newly issued Medium of Instruction document, a signed Letter of Authority, and other supporting materials. Despite this, there has been no direct verification attempt with my university.

This lack of follow-up contradicts the verification process outlined in your initial response. Since I have provided all relevant contact details and authorization, I expect Ecctic to proceed accordingly rather than placing the entire responsibility on me.

I urge you to review this matter and complete the verification process as promised by directly contacting my university , If you are unable to proceed with this service, I kindly request that the fee be transferred to the Statement of Compatibility service instead.

I appreciate your prompt attention to this matter and look forward to your response.

Best regards,
Deya Eldeen Alamalhuda

25 oktober 2024
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Deya

We have issued an update to your account directly regarding this matter, and this is effectively a duplicate to your previous review.

Full updates have been provided both to your email and online account.

Where we are unable to verify documents to our satisfaction, and where there continue to be concerns over the authenticity of documents submitted, as per our Terms & Conditions, we reserve the right to cease processing your application.

We have responded to your appeal directly and ask that you now seek alternative means to meet any Home Office requirements for your application.

Kind regards
Ecctis

Beoordeeld met 5 van de 5 sterren

amazing service

amazing service, very quick and more useful at a emergencies time. thank you so much for your service

12 februari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your review and comments.

We are delighted to read that you're so happy with the service.

Kind regards, Ecctis

Beoordeeld met 5 van de 5 sterren

Shocked by ECCTIS’ Speed – Highly Recommend!


At first, I assumed ECCTIS would be too busy and take around nine months to process my application. But to my surprise, I received a response in less than a week! They informed me that if I wanted a faster process, I should submit the requested documents for an international detailed check.
Feeling confident, I sent everything and paid for the service. What I thought would take nine months was completed within a month! In fact, I delayed myself more in applying than ECCTIS delayed me.
Their service was fast, professional, and efficient. If you’re considering ECCTIS, don’t hesitate, just follow their instructions, and you’ll get results much quicker than you might expect. Highly recommended!

19 december 2024
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your review and comments, Nathaniel.

Our service timeframes are outlined on our website for each of our services, and are based on receiving all required documents and payment, if applicable.

We are delighted to read that you're so happy with the service.

Kind regards, Ecctis

Beoordeeld met 5 van de 5 sterren

It is very easy

It is very easy

12 februari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your review and comments, Dinidu.

We're really pleased that you found the application process so easy.

Best wishes, Ecctis

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service

12 februari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your review, Gurpreet.

We're delighted that you're so happy with the service from the team here at Ecctis.

Best wishes, Ecctis

Beoordeeld met 1 van de 5 sterren

Requirements for Early Years Statement…

Requirements for Early Years Statement are really unclear and out of this world. To ask for full curriculum for every subject that happened multiple years ago just to compare the qualification to English rules? There is no way any university will keep this in archive or provide it in English, yet it is required for the EYS. Even the self-certification form is ridiculous. Universities recognized all over the world, but their teachings and students are not accepted without filling 6 pages of very detailed information about specific person. And when asked to clarify I only got exactly the same copy-paste answer as before. Service is free of charge, but the amount of the money spent on the translations is crazy.

10 februari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Piotr - thank you for your comments - we are sorry to read that you are disappointed in the service requirements for the Early Years Statement.

We have requested further information via Trustpilot, however we have not received any response to this request.

The requirements, including the self-certification form for the service are set by the Department for Education and we work within the remit of these to establish whether overseas qualification holders have the relevant training to meet UK requirements to work within this regulated industry.

In order for us to complete the service, we do therefore ask for all relevant detail to be provided regarding learning content, and as such, translations are required where such content is not in English. Course content is essential for the service, as it allows us to establish if individuals applying for the service meet the Early Years Foundation stage framework, set by the Department for Education: https://www.gov.uk/government/publications/early-years-foundation-stage-framework--2

If you wish to send further details to feedback@ecctis.com we would be happy to look further into your application and respond to you directly.

Kind regards
Ecctis

Beoordeeld met 1 van de 5 sterren

Got my second round back

Got my second round back. It took almost exactly 15 working days.
I did not see all these areas where it breaks down exactly what you get and that you can only get the check box for maths and English if you submit a school level diploma versus a higher education one. I even looked around their website to be sure and didn’t see this information. So now I’m out £106.
What irritates me is their abhorrent customer service and relations. They spent so much effort fighting me and justifying themselves when they could have just given me a discount or offered to help or sent me the new paper with the high school breakdown free of charge. But no, they spent a whole lot of time trying to justify how I was in the wrong and that they didn’t feed me misinformation about having to pay twice originally for the two degrees and so on (which they did and backed away from when I highlighted it).
Never again. Stay away!

6 januari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Kendall

Thank you for your further review and comments.

Again, we will refer this to the relevant service manager, responsible for the Early Years Service and will respond to you directly.

Thank you
Ecctis

Beoordeeld met 1 van de 5 sterren

Fuming.

Fuming.
I've submitted everything they asked for but they keep delaying and rejecting my application. I really don't see the point in this service, the letter from my university says my degree was 100% in English, so what do Ecctis actually do if it's you who has to get all the paperwork?? Better to spend this money on an English exam.

30 januari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Aleksander - we are sorry that you're unhappy with the update we have issued.

To help us investigate your case further, we asked for further information via Trustpilot, which we have received no response to.

Please email feedback@ecctis.com with your application enquiry number and details, and a manager will then investigate the matter for you.

Kind regards
Ecctis

Beoordeeld met 1 van de 5 sterren

ECCTIS - impossible gatekeeper for Early Years qualification transfers. Urgent review needed.

Like a previous reviewer, I am also attempting to transfer a New Zealand early childhood teaching degree to UK EYFS L3. Despite holding a university degree in early childhood teaching and being a registered teacher in this sector, I will never be able to map their criteria to my studies as I cannot get my course provider to complete ECCTIS's 18-pages of self-certification qualification comparison.

In my case, my university teaching faculty haven't been able to complete the ECCTIS form because lecturers really do not have the time to do the very extensive mapping between topics and assessments throughout my degree which was completed over 4 years ago! Are they really expected to retrospectively provide such details as ECCTIS asks for? That's just not feasible for many busy universities. And goodness help any senior, experienced early childhood teachers who completed their studies years ago! What to do then? ECCTIS offers no advice on exemptions!

Early childhood teachers in New Zealand (and some other countries) are taught to rigorous academic and practical standards - which is why we are qualified Teachers at the end of our studies - and have Qualified Teacher Status. The fact we still cannot meet ECCTIS requirements at EYFS L3 is such a shame and ultimately a loss to the UK early years industry we want to work in. Why is it harder to transfer our teaching to an Early Years L3 qualification than it would be to transfer primary or secondary teaching qualifications? I could simply apply for automatic QTS as a primary teacher in the UK, yet I cannot get through the ECCTIS gatekeepers for the EYFS L3.

It seems ECCTIS does not understand the standards to which certain countries are early childhood educated and qualified. If they did, there would be a set of qualifications open for automatic transfer, such as the New Zealand Bachelors of Teaching (ECE), Graduate Diplomas of Teaching (ECE), Masters in Teaching (ECE). This happens in other sectors, such as for primary and secondary teachers, across many qualifying countries.

Overall, I think it's a real shame so many of us early childhood teachers will NEVER be able to prove our qualifications in a way that matches ECCTIS requirements, for reasons that 100% do not relate to course content or quality of education!

We are therefore shut out of a career in the UK in a sector that needs staff - especially highly educated and deeply knowledgeable, experienced early childhood teachers.

15 januari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your comments and review.

We are sorry to read that you are disappointed with the outcome of your EYS statement from us, and do understand that it may be difficult to transfer some overseas qualifications for use in this sector within the UK.

We have requested further information via Trustpilot, to enable us to investigate your case further and contact you accordingly.

For general reference, we are familiar with the requirements and criteria as outlined by the Department for Education, which must be specifically referenced in the overseas qualifications course content presented to us, in order to be considered as achieved when we align them with the DfE criteria for Early Years sector workers.

We must work within the DfE criteria and framework in making our evaluations due to legal requirements within the industry.

Any qualifications for automatic transfer would also be determined by the Department for Education, and not Ecctis.

All requirements are outlined in the supporting information on the relevant pages of our website, which has appropriate links to the information on the gov.uk website.

Beoordeeld met 1 van de 5 sterren

Save your money…

I'm in the process of having my New Zealand degree in early years assessed. They met it at 27%. I have asked for a remapping but would love to know if anyone has received a compatability from any country. I ask this as they need 100% match to the i criteria. One being something like 'working and aware of Ofsted'. Do they take onto account overseas auditors? I have asked them several times for their policy snd process snd just get the response - "have you provided everything? If so - tell us and we will remap." I have pointed out that I don't know if I have provided everything as they are not transparent in telling me what everything is.

If you don't need the comparison - save your money and go out for a very very nice dinner. 310 pounds and I have done the job for them in showing how I meet the criteria.

12 januari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

We are sorry that you are unhappy with the outcome of your evaluation with us.

The criteria for the Early Years service and requirements to work in the Early Years sector is determined by the Department for Education, and not Ecctis, due to the regulatory nature of the industry.

Where criteria is specified (links to these are shown on our website), and course content does not explicitly confirm the criteria determined by the DfE has been met, it will not be possible to provide 100% confirmation of the appropriate criteria.

The course criteria is essential in enabling us to be able to provide a full and accurate evaluation against the requirements outlined by the DfE.

Thank you for providing further information about your application Kerry - A manager will respond to your complaint directly.

A further update will be made where appropriate, to provide context and any additional information that may help other service users.

Beoordeeld met 1 van de 5 sterren

The horrible experience after 3 months I am still waiting

The horrible experience after 3 months waiting for them to give me the validation of level 4 early childhood education, they made me give them a lot of documentation, on the page it appears that you only have to present your degree, your grades and your identification, that is completely false, they made me make a report with questions, where my associated center where I had completed my studies had to sign it, I had to travel to another country to have it signed, they also wanted the boe translated into English has not been enough for them with the EUROPASS diploma supplement, which is international, and a lot of other documents, so that they will not even bother to read, because they have only found 20 percent of all the items. In the end I took the trouble to underline each item in the bulletin that they requested and I found more than 70 percent, I am super upset, they have made me waste money and time and the worst thing is that after underline and find the items. They haven't even corrected it, nor do they respond to my messages...

6 januari 2025
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

We are sorry that you are unhappy with your experience.

Thank you for providing the additional information requested, allowing us to investigate your application and complaint further.

The complaint has been recorded and allocated to the Service Manager responsible for the Early Years' Service, and we are currently investigating this.

You will be contacted with a further update once the investigation has been completed.

Thank you for your patience in the meantime.

Kind regards
Ecctis

Beoordeeld met 5 van de 5 sterren

The assessment process of my…

The assessment process of my qualifications were smooth and clear. I got periodical updates on the progress of my request and the responses from the team if there is any additional information needed was clear and precise.

26 oktober 2024
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your review and comments, Karthik S S.

We're delighted that you're so happy with the service and application process, and that our customer service team were able to help provide you with the information you needed.

Best wishes for the future, Ecctis.

Beoordeeld met 5 van de 5 sterren

Excellent service

It was such a seamless experience. Nice work and would definitely recommend it.

24 oktober 2024
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your review and comments, Patience.

We're delighted to read that you're so happy with the service.

Kind regards, Ecctis

Beoordeeld met 5 van de 5 sterren

the staff are very helpful and they…

the staff are very helpful and they respond quick and efficiently. the website is also user friendly and easily to find the application page

15 oktober 2024
Review zonder uitnodiging
Logo Ecctis

Antwoord van Ecctis

Thank you for your review and comments, Hoi Kiu.

We really appreciate you sharing your experiences

Kind regards, Ecctis

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