I ordered an Acer PD1520s data projector, and was delighted with the experience. Price was excellent compared with other sources. Was quoted 4-6 business days, and it arrived on day 6. There w... Toon meer
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Used this company to purchase an ioSafe G3 fireproof backup device to replace my ageing Buffalo drive. Ordering was straight forward, price competitive and delivery excellent. First off I was a bit... Toon meer
Bedrijf heeft geantwoord
Terrible service with no transparency at all. I bought a printer and paid the stated price in full. Then their team emails me and says I cannot have the printer delivered unless I pay an extra £25.... Toon meer
Second time I've purchased ECC RAM modules from ECPROF. Their prices are very reasonable and they carry these admittedly exotic components you can't get on more mainstream outfits like Amazon or Scan.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Eccentric Professionals Limited (ECPROF) is one of UK’s top independent distributor for IT hardware, computer related and electronic products, and provides cutting edge technology solutions to multi-faceted industries in the government and public sector. ECPROF is operating in United Kingdom along with providing its services all over Europe. Equipped with a vast amount of experience and a portfolio in excess of 40,000 IT products from all the principal manufacturers, ECPROF is an independent distributor. This allows ECPROF to be able to provide the best pricing and delivery mechanisms for private businesses and public sector companies all over Europe. ECPROF’s Dedicated Customer Services and Sales Team are our core assets. Our Support team is present round the clock to provide our valued clientele with expert IT advice to maximize the performance outcomes and minimize the costs in a most cost-effective manner. Working with ECPROF ensures that you receive your IT products on time, even in emergency down-times and performance impacting critical scenarios. Our valued clients have informed us that this has greatly assisted them in making available scarce internal company resources and has allowed them to focus on core business interests. Along with ECPROF’s wide-ranging product portfolio, ECPROF has dedicated Sales professionals available who specialize in providing the most efficient and cost effective solutions to Academic, Healthcare and Governmental organizations. This specialization assures our clients that we will always be able to assist them in identifying the best solutions for their IT requirements. ECPROF's business philosophy is not restricted to simply the order stage. ECPROF realize that pre-sales and post-sales support is just as important to clients as placing an order. Therefore pre and post-sales support is an important component of ECPROF's business strategy, making us push the boundaries to exceed our customers’ expectations on every order.
Contactgegevens
Unit 8, Dock Office, Surrey Quays Road, SE16 2XU, London, Verenigd Koninkrijk
- 0118 370 2220
- sales@ecprof.com
- ecprof.com
4,1
Goed
599 reviews
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Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great company to deal with
Great company to deal with, from purchase to delivery. Constant updates and the package arrived earlier than expected. Would recommend and hope to continue dealing with ECPROF.
23 december 2025
Review zonder uitnodiging
Antwoord van ECPROF
Thank you very much for your kind feedback! We are delighted to hear that you had a great experience from purchase to delivery and that our updates and early delivery met your expectations. We truly appreciate your recommendation and look forward to continuing to work with you in the future.
Thanks
Clear communication about the ordering process for this special item. However, the email saying the item had been shipped arrived three days after the parcel was delivered!
15 december 2025
Antwoord van ECPROF
Dear Alan,
Thank you for your feedback. I can confirm that your order was delivered on Saturday the 13th, which is a non-working day. This is why the proof of delivery was shared with you on Monday the 15th.
I’m glad to hear that you’re satisfied with our service. Please don’t hesitate to reach out if there’s anything else we can help with.
fast delivery
7 november 2025
Antwoord van ECPROF
Thank you so much for your review!
We’re thrilled to hear that you had a great experience with us
Not overcharge for one on items…
Not overcharge for one on items purchased.
2- offer a partial refund.
3 - have better customer service
20 september 2025
Review zonder uitnodiging
Terrible service
Terrible service, showed Item was in stock, so ordered expresss delivery as needed ASAP. Turns out they were not holding stocking and was relying on a 3rd party distributor, item didn't ship for 1 week after order, no offer of refund on express delivery charge.
20 oktober 2025
All round first class
Excellent communication, fast delivery and best of all a great price. First class service. Thank you
3 oktober 2025
Poor communication and misleading…
Poor communication and misleading shipping and transit time. Promoted at 5-7 days but after order was placed advised that needed to consolidate with other orders and will ship "...as soon as possible". Offered to collect, told not possible. Updated 8th September that would be delivered in 6-8 business days. Chased tracking on 18th September, response but no tracking. Chased 25th September and advised due into the UK warehouse following day and would be turned round the same day. Order placed 4th September, delivered 2nd October! Communicated at time of order that this was being purchased for a crew mobilisation, this was a contingency item so luckily not needed.
30 september 2025
Quick despatch of a product I couldn’t…
Quick despatch of a product I couldn’t find anywhere else. Took care to ensure I knew it was ‘no return’.
25 september 2025
Was sceptical at 1st
Was sceptical at 1st, as prices are so good, went on reviews and bought items, and arrived as described, absolutely delighted with service
18 september 2025
terrible company never reply to…
terrible company never reply to messages, and cancelled my order over £300 said i didnt meet the minimum order requirements, I asked so why did your website accept my order, plus it doesnt say this on your website, avoid like the plague
4 september 2025
Review zonder uitnodiging
Timely and clear information provided…
Timely and clear information provided by the vendor
Original and quality approved products
18 augustus 2025
Carry parts Amazon does not, at fair prices
Second time I've purchased ECC RAM modules from ECPROF. Their prices are very reasonable and they carry these admittedly exotic components you can't get on more mainstream outfits like Amazon or Scan. Very satisfied customer.
13 augustus 2025
Easy use of website
Easy use of website - good communication to keep me updated on delivery and delivered before the date expected. I didn't receive a confirmation email - otherwise everything was fine.
31 juli 2025
Review zonder uitnodiging
excellent service
excellent service, support contacted me to ensure they had the correct item. Very professional, would recommend them
14 juli 2025
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