I ordered an Acer PD1520s data projector, and was delighted with the experience. Price was excellent compared with other sources. Was quoted 4-6 business days, and it arrived on day 6. There w... Toon meer
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Lees wat reviewers zeggen
Used this company to purchase an ioSafe G3 fireproof backup device to replace my ageing Buffalo drive. Ordering was straight forward, price competitive and delivery excellent. First off I was a bit... Toon meer
Bedrijf heeft geantwoord
Terrible service with no transparency at all. I bought a printer and paid the stated price in full. Then their team emails me and says I cannot have the printer delivered unless I pay an extra £25.... Toon meer
Second time I've purchased ECC RAM modules from ECPROF. Their prices are very reasonable and they carry these admittedly exotic components you can't get on more mainstream outfits like Amazon or Scan.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Eccentric Professionals Limited (ECPROF) is one of UK’s top independent distributor for IT hardware, computer related and electronic products, and provides cutting edge technology solutions to multi-faceted industries in the government and public sector. ECPROF is operating in United Kingdom along with providing its services all over Europe. Equipped with a vast amount of experience and a portfolio in excess of 40,000 IT products from all the principal manufacturers, ECPROF is an independent distributor. This allows ECPROF to be able to provide the best pricing and delivery mechanisms for private businesses and public sector companies all over Europe. ECPROF’s Dedicated Customer Services and Sales Team are our core assets. Our Support team is present round the clock to provide our valued clientele with expert IT advice to maximize the performance outcomes and minimize the costs in a most cost-effective manner. Working with ECPROF ensures that you receive your IT products on time, even in emergency down-times and performance impacting critical scenarios. Our valued clients have informed us that this has greatly assisted them in making available scarce internal company resources and has allowed them to focus on core business interests. Along with ECPROF’s wide-ranging product portfolio, ECPROF has dedicated Sales professionals available who specialize in providing the most efficient and cost effective solutions to Academic, Healthcare and Governmental organizations. This specialization assures our clients that we will always be able to assist them in identifying the best solutions for their IT requirements. ECPROF's business philosophy is not restricted to simply the order stage. ECPROF realize that pre-sales and post-sales support is just as important to clients as placing an order. Therefore pre and post-sales support is an important component of ECPROF's business strategy, making us push the boundaries to exceed our customers’ expectations on every order.
Contactgegevens
Unit 8, Dock Office, Surrey Quays Road, SE16 2XU, London, Verenigd Koninkrijk
- 0118 370 2220
- sales@ecprof.com
- ecprof.com
4,1
Goed
599 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Decent price and quick delivery.
3 juli 2025
Returns process is unnecessarily…
Returns process is unnecessarily complex and lengthy. Bought items online - should be simple to return, but I had numerous e mails to chase, was asked to send photos, give excessive information, fill in forms. All for a straightforwards consumer rights distance purchased return. Staff were polite & responded quickly but the whole system was too complicated.
26 juni 2025
The staff are great
The staff are great, they react quickly and clearly. The product is of good quality.
12 juni 2025
first class experience and service and…
first class experience and service and great price
3 juni 2025
Do not trust the item pictures
Delivery very swift following an email to chase.
The item was not the item pictured in the catalogue. So I did not receive what I wanted. But they do warn you not to go by / trust the picture, which is interesting.
3 juni 2025
Part arrived in good time but was used and faulty
Part arrived in good time, albeit with expensive expedited delivery fees. Thought part was new, but was clearly a used 2nd hand part that was cleaned and repackaged. Part arrived faulty, and had clearly been pulled from a donor system as wires had been pulled out of the connector, requiring me to repair it before use. The amount of money paid does not reflect the quality of the product.
14 mei 2025
Easy ordering experience and good support
Easy ordering experience and quick support for delivery related questions.
21 mei 2025
Absolute joke of a company
Absolute joke of a company. Ordered a £300 item that was shown as in stock with more than 200 available and paid extra for express delivery - 7 days later and they still hadn’t shipped it and I had to chase them up by phone. When they did ship it, they apparently shipped it to some random address in Birmingham instead of my address in London. Now on the 12th day, two weeks after I placed the order, I still don’t have my item.
8 mei 2025
Excellent service as always
Excellent service as always. I truly appreciate the consistency and professionalism. Thank you for your continued great work.
11 april 2025
Antwoord van ECPROF
Hi John,
Thank you so much for the 5-star review! 🌟 We truly appreciate your support and are so glad to hear you had a great experience.
We look forward to welcoming you back again soon!
Great Service
Great Company, Excellent Service, Fast Delivery, 5 Star Company, Highly Recommended
5 maart 2025
Antwoord van ECPROF
Hi Steve,
Thank you so much for the 5-star review! 🌟 We're thrilled to hear you had a great experience. Your support means the world to us, and we look forward to serving you again soon!
They are not replying to my emails.
6 maart 2025
Amazing service
Amazing service, as always, we will always use ECp . est and fastest service ever. Plaing the order and making the payment, all processes are seamless !! Keep doing the good work.
14 februari 2025
Excellent service
Excellent service, package arrived within 24 hours and was of good quality. Thank you!
6 februari 2025
Review zonder uitnodiging
Excellent customer service and…
Excellent customer service and communication, and quick delivery.
22 januari 2025
Review zonder uitnodiging
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