EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... Toon meer
Bedrijf heeft geantwoord
The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
Bedrijf heeft geantwoord
I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Contactgegevens
5000 Birch St suite #3000, 92660, Newport Beach, Verenigde Staten
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
4,9
Uitstekend
946 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I always had help and all my questions…
I always had help and all my questions answered. I appreciate it !
22 augustus 2025
Antwoord van EDAPT USA
Hello Bryan,
Thank you for your 5-star review! We’re so glad to hear that you always felt supported and had your questions answered along the way. Providing clear guidance and dependable help is what we strive for every day!
The company is great
The company is great. They help me when I needed to handle my payment towards my student loan. I am grateful for your service
21 augustus 2025
Antwoord van EDAPT USA
Hello Jasmin,
Thank you so much for your thoughtful review! We’re so glad we could be there to help you manage your student loan payments. Knowing that our service made a difference for you means a lot to us. We truly appreciate your trust and are grateful for the opportunity to support you along the way.
Antwoord van EDAPT USA
Hello Kristine,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you felt treated with respect and kindness. We truly appreciate your trust and are always here whenever you need us.
Although I ran into a few hurdles of my…
Although I ran into a few hurdles of my own making. Angel was stupendous. She answered her phone Always. She was On Time. Was thorough and Followed through. with all paperwork. I would highly recommend working with this team and especially Angel. Thank you, Heather C.
19 augustus 2025
Review zonder uitnodiging
Antwoord van EDAPT USA
Hello Heather,
Thank you so much for your thoughtful review! We’re delighted to hear that Angel was able to make such a positive difference in your experience. Her consistency, professionalism, and dedication to following through truly embody the level of service we strive to provide. We’ll be sure to share your kind words with her. Thank you again for the recommendation and for trusting our team.
I love edaptusa
I love edaptusa. They are super respectful and super patient and kind and help benefit you tremendously with the income driven repayment plan.
14 augustus 2025
Review zonder uitnodiging
Antwoord van EDAPT USA
Hello Elijiah,
Thank you so much for your kind words! Respect, patience, and kindness are core values for our team, and we’re so glad they’ve made a difference for you. It’s our mission to help clients benefit as much as possible from programs like the income-driven repayment plan.
They always reach out and kee me…
They always reach out and kee me up-to-date on my account.
14 augustus 2025
Antwoord van EDAPT USA
Hello Debra,
Thank you for your kind words and 5-star review! We’re so glad to hear that our consistent communication and updates have been helpful for you. Keeping our clients informed is a top priority, and it’s great to know it’s making a difference. We truly appreciate your trust!
This company was Very professional and…
This company was Very professional and helpful with my situation thanks again
12 augustus 2025
Antwoord van EDAPT USA
Hello Kenneth,
Thank you for the 5-star review! We’re so glad we could be helpful and provide the support you needed. It’s always our goal to deliver professional service while making things as smooth as possible for our clients. We truly appreciate your trust and look forward to helping you anytime you need us again!
Amazing customer service.
Amazing customer service.. gets the job done Thanks girls !!
11 augustus 2025
Antwoord van EDAPT USA
Hello Dee,
Thank you so much for the fantastic review! We’re thrilled to hear you had such a great experience with our team. They will be so happy to know their hard work and customer service made such a positive impact. We truly appreciate your trust and support!
Shenly did a great job explaining…
Shenly did a great job explaining everything to me.
7 augustus 2025
Review zonder uitnodiging
Antwoord van EDAPT USA
Hello Angela,
Thank you for the 5-star review! We’re so glad to hear that Shenly was able to clearly explain everything and make the process easier for you. We’ll be sure to share your kind words with her — they’ll mean a lot!
This company was a life saver and did…
This company was a life saver and did everything to guide me along the process of the madness of repayment. They worked hard to achieve what I wanted and made sure to stay on top of the latest changes. It was money well spent from 2019-2025
1 augustus 2025
Review zonder uitnodiging
Antwoord van EDAPT USA
Hello Nina,
Thank you so much for your thoughtful review! We're honored to have supported you through the repayment journey from 2019 to 2025 — your kind words mean a lot to our team. Staying on top of every change and advocating for your needs is exactly what we aim to do. If there's anything we could have done to make your experience a full 5 stars, we'd truly value your feedback. We're always looking for ways to improve and better serve our clients!
Great experience
They helped me when I need options on my student loans
10 juli 2025
Review zonder uitnodiging
Antwoord van EDAPT USA
Hello Mrs. Green,
Thank you for your review — we’re so glad we could help you navigate your student loan options! We appreciate the 4 stars and would love to know how we can make your experience a 5-star one. Your feedback helps us improve and continue providing the best possible support. Don’t hesitate to reach out if there’s anything more we can do!
Excellent service
Excellent service. They look out for your needs and always answer your calls.
1 mei 2025
Review zonder uitnodiging
Antwoord van EDAPT USA
Hello Irma,
Thank you so much for the kind words! We’re thrilled to hear that you felt supported and well taken care of — that’s exactly the level of service we strive to provide. Knowing you can count on us means everything, and we're always just a call away if you need anything!
Very helpful and easy to deal with.
30 juli 2025
Review zonder uitnodiging
Antwoord van EDAPT USA
Hello Denise,
Thank you for the great review! We’re so glad to hear that you found the process helpful and straightforward — that’s exactly what we aim for. If you ever need anything else, we’re always here to help!
I think you have borrowed an angel
I think you have borrowed an angel, Mrs. Lindsey. She has a proclivity for challenging work, not only is Mrs. Lindsey a professional, a prerequisite for being a darned good person but a kind sentient human being. Thank you for your free kindness…She deserves a raise. After working with me, A BIG RAISE would be epic…… Kindness is free and she delivered…. Be safe on your journey home Mrs.Lindsey.
23 juli 2025
Review zonder uitnodiging
Antwoord van EDAPT USA
Hello Tammie,
Thank you so much for your kind and powerful words. We couldn’t agree more — Lindsey is truly one of a kind. Her kindness, professionalism, and dedication to helping others shine through in everything she does, and we feel lucky to have her on our team. Your appreciation means the world to us. We're always here if you need anything moving forward.
Amazing Experience!
They made what could have been an overwhelming experience, a piece of cake! Amazing, friendly customer service!
29 juli 2025
Antwoord van EDAPT USA
Hello Kimberly,
Thank you so much for the amazing review! We’re thrilled to hear that our team was able to turn an overwhelming process into something simple and stress-free. Friendly, supportive service is exactly what we aim for, and it’s great to know we hit the mark. We’re always here if you need us again!
The fact that someone is keeping up…
The fact that someone is keeping up with the needed paperwork. It would be better if the person you deal with spoke in American English without the heavy accent. I have a hard time understanding what they are saying. However, I greatly appreciate the work they have to do to keep up with the changes the government is going through right now.
23 juli 2025
Antwoord van EDAPT USA
Hello Kay,
Thank you so much for your 5-star review and for recognizing the effort our team puts into staying on top of all the changing government requirements. We also appreciate your honest feedback regarding communication. Clear and comfortable conversations are important to us, and we’re always working to improve the client experience. If you ever have difficulty understanding something, please don’t hesitate to let us know — we’re here to help every step of the way.
Antwoord van EDAPT USA
Hello Johnny,
Thank you for the 5-star review! We’re glad you appreciated the honesty and direct approach — we believe in clear, straightforward communication to make the process as smooth as possible. We’re always here if you have more questions down the line!
Antwoord van EDAPT USA
Hello Edgar,
Thank you for taking the time to leave a review. We understand it's still early in the process, and we're committed to making sure your experience with us exceeds expectations. If there’s anything we can do to help along the way, please don’t hesitate to reach out. We’d love the opportunity to earn that 5th star as things progress!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Amazing!
This whole process has been so much easier, less scary, and less overwhelming with the edapt team and services! A million million thank yous! I couldn’t recommend edapt services anymore to anyone!
22 juli 2025
Antwoord van EDAPT USA
Hello Diana,
Thank you for such an amazing review! We're so glad to hear that our team at Edapt helped make the process feel easier and less overwhelming. That’s exactly what we strive for with every client. Your kind words and recommendation mean the world to us. if you ever need anything, we're always here to help.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Lindsey made my experience great
Lindsey made my experience great. She was very professional, patient and well versed.
21 juli 2025
Antwoord van EDAPT USA
Hello Chrief,
Thank you so much for your wonderful feedback! We're thrilled to hear that Lindsey made such a great impression. Her professionalism, patience, and expertise truly reflect the standard we aim to provide every client. We'll be sure to share your kind words with her.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
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