EDAPT USA Reviews 946

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Callcenter
  2. Consultant
  3. Ondersteuningsvereniging voor leerlingen

Geschreven door het bedrijf

We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

946 reviews

5 sterren
4 sterren
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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Went smooth

Was able to quickly have my verification confirmed.

22 mei 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Michael,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service. Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

They have been great through my entire…

They have been great through my entire experience. I was with them for almost 10 years. They always made sure to keep my payment low.

17 mei 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Gina,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

She was very understanding and very…

She was very understanding and very respectful

16 mei 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Eloina,
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 3 van de 5 sterren

Most everything that was done was done…

Most everything that was done was done by myself in contacting the Mohela company. My loans were updated by myself when I was unsure about something. It was after I spoke with Mohela that I found out that Edapt worked to with them to ensure everything was taken care of. Edapt should be more hands on with the updates and assistance. Particularly with the new Federsl assistance that is confusing to begin with. Afterwards everything smoother and easier once it was all explained.

16 april 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Michal,
Thank you for your honest feedback. We appreciate the input as it allows us to improve our customer service experience. Thank you for entrusting us on your path to financial freedom and giving us the opportunity. Please feel free to give us a call if you ever have any questions.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Awesome

They are very knowledgeable. All my needs were addressed. Customer service was very pleasant. Albury was great May 13, 24.

13 mei 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Cheri,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

EDAPT great

I felt as if someone care about me

14 mei 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Danny!
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.

Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Excellent guidance and thorough…

Excellent guidance and thorough explanation through the process.

13 mei 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Michelle!
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.

Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

What is important that you send a reminder to people

That you send a reminder to people

9 mei 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Davora!
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.

Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Talking with Aubrey

Talking with Aubrey who made the whole process easy.

8 mei 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Stephen!
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.

Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Simple and easy to work with

EDAPT was a huge help in reducing my student loan payment to something very affordable! They were awesome!

8 mei 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Devin,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

The Representative was very helpful and…

The Representative was very helpful and knowledgeable. She was patient and kind.

7 mei 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Belinda,
Thank you for taking the time to leave your detailed and wonderful review. We truly appreciate the kind words. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Easy to understand

Easy to understand

1 maart 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.

Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

The fact that I don't have to worry…

The fact that I don't have to worry about when or what things are done is great. I know everything will be handled properly and on time.

25 april 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Kay!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you. We are here if you have any questions or need further assistance so please don't hesitate to reach out.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

They were helpful and made the process…

They were helpful and made the process easy.

19 april 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Sandra!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you. We are here if you have any questions or need further assistance so please don't hesitate to reach out.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

They are well mannered and get what…

They are well mannered and get what needs to be done. They also answer all your questions even you think it’s a stupid wuestion

16 april 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Catherine!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you and we appreciate your time. We are here if you have any questions or need further assistance.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Eadapt is 100% honest and effective!

Eadapt is 100% honest, reliable and they do what they say. From the first time I contacted them until they contacted me to say my student loans are all forgiven. First, they reduced what I had been paying a lot. Then they managed those loans keeping me informed. It could not have be easier. Everything they said would happen did. All I had to do was provide an E-signature from time to time. Then they gave me the great news that my loans had been forgiven!

9 april 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Matthew!
Thank you for taking the time to leave your wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions and don't hesitate in reaching out!

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Awesome customer service

Awesome customer service, helpful, and great communication either with email or phone call.

1 april 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Yolandita!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you. Customer service is our number one priority. We are here if you have any questions or need further assistance.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Consistent and Responsive

What made my experience great is that the representative I had was always consistent and responsive. She made sure to respond in a timely manner to any questions or concerns I had. I would not have known what to do to make this happen but EDAPT USA's representatives took great care of what needed to be done to make things move forward. They were patient, professional and informative. I am more than thankful and grateful!

16 april 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Hello!
Thank you for taking the time to leave your detailed and wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you! Please let us know If you ever have questions and don't hesitate to reach out!

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

the representative was very patient and…

the representative was very patient and helpful

3 april 2024
Logo EDAPT USA

Antwoord van EDAPT USA

Hello Stella!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you accomplish the ultimate goal of becoming debt free. We are here if you have any questions or need further assistance.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Beoordeeld met 5 van de 5 sterren

Very helpful and beneficial service

Very helpful and beneficial service! Highly recommended!

2 april 2024
Review zonder uitnodiging
Logo EDAPT USA

Antwoord van EDAPT USA

Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you. We are here if you have any questions or need further assistance so please don't hesitate to reach out.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

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