Their products are good but to keep a customer/ school over 2 weeks waiting for a package that after caps and emails they eventually said it was out of stock, it's terrible costumer service, letting... Toon meer
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Lees wat reviewers zeggen
Absolutely brilliant products. The emotional footballs have been a massive hit with the children and adults as we played circle games and bouncing the balls in the water, throwing, catching expressin... Toon meer
Bedrijf heeft geantwoord
Oh Gosh, Where do I start? This company went above and beyond. We are in Australia and they worked with us to send something that only they had! My grandson loves his big wheels!
A very well-packed and promptly delivered purchase. The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Educational toys, equipment and furniture for schools, nurseries, charities and home!
Contactgegevens
71-75 Shelton St, WC2H 9JQ, London, Verenigd Koninkrijk
- +44 20 3318 1046
- care@educationaltoys.co.uk
- educationaltoys.co.uk
4,3
Uitstekend
175 reviews
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Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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I ordered a doll with Down's Syndrome from Educational Toys.
I ordered a doll from Educational Toys.
He has Down's Syndrome.
He is really lovely, a nice smile and adorable eyes! :D
His hair needed bit of a comb-through, and this is because he was placed into a box with no other protective packaging other than a bag he was in (and thankfully they were good enough to put some breathing holes in the bag for him) and he got tumbled about in the box a bit.
He is still smiling after his bumpy journey though. :D
I have named him Michael. :D
Thanks. :-)
8 april 2025
Antwoord van Educational Toys
Thank you so much for your heartwarming review — we’re so happy to hear that Michael has found a loving home! 😊
One month or so ago
One month or so ago, I placed an order with Educational Toys.
They mixed up my order and someone else's, sent me someone else's order addressed to me (and I expect, my order to someone else).
The customer service staff somehow registered this as being my fault. I had waylaid an item of theirs. They could only process my order for my things if I first arrange a collection for a specific time for the item they misdelivered. In the end I lodged a complaint. I also offered to consent for them to put a hold on my credit card so they speed up sending me the items I actually ordered. Following this, they sped up their collection of the item they misdelivered, sent me a reminder that I should ensure the items are well packaged, and promptly asked me to review their service.
I still haven't received my items.
7 mei 2025
Antwoord van Educational Toys
Thank you for taking the time to share your experience — we’re really sorry to hear that your order didn’t go smoothly.
We completely understand your frustration. This is not the level of service we aim to provide.
As you mentioned you’re still waiting for your items, we’re escalating this immediately to our senior support team to make sure it’s resolved without further delay. Someone will be in touch shortly to confirm the status and ensure your order is delivered as it should have been.
Thank you again for your feedback, it helps us improve, and we’ll be reviewing our internal process to make sure this doesn’t happen again.
Antwoord van Educational Toys
Thank you for your helpful feedback 🙂
Tuff tray & stand
Easy and simple transaction, delivery within time scales, product as described. Kids absolutely loving the tuff tray and stand.
6 mei 2025
Antwoord van Educational Toys
Thanks so much! We're thrilled to hear the kids are loving the tuff tray and stand – enjoy the playtime fun! 😊
Antwoord van Educational Toys
Thanks so much! We're thrilled you found the website easy to use and love the quality! 😊
The sensory spinning chair
The sensory spinning chair I bought for my son who has autism and has to spin is fantastic. It’s strong. It’s sturdy. He’s 2 and it’s more than big enough and will be for a long time I suspect. It had rubber feet which work perfectly there’s no sliding or movement where there shouldn’t be. Overall this is a perfect purchase for any kid who just HAS to spin everything. Also, it was a super easy purchase and it was delivered promptly, earlier than expected actually, in a perfect condition.
23 april 2025
Antwoord van Educational Toys
Thank you so much for your lovely feedback! We're thrilled to hear the sensory spinning chair is a hit with your son and that it’s meeting his needs so well. 💫
Very easy site to use with a great…
Very easy site to use with a great choice and delivery was very quick.
23 april 2025
Antwoord van Educational Toys
Thank you for your fantastic feedback 💖
Great delivery time
Great delivery time, great service! So far this 4 seater pushchair is working well for us. Would defo recommend it to childminders/nursery settings as if folds down well.
23 april 2025
Antwoord van Educational Toys
Thanks so much for the lovely feedback! We're glad the 4-seater is working well for you 😊
Great product and fast delivery
Great product and fast delivery. 2nd time ordering, can't fault.
23 april 2025
Antwoord van Educational Toys
Thanks so much for your fantastic feedback. We're really glad you're happy with our service.
Antwoord van Educational Toys
Thank you for your feedback 💖
Speedy delivery
1 april 2025
Antwoord van Educational Toys
Great! We're glad you're happy with our service :)
Antwoord van Educational Toys
Thank you for your feedback 💖
Good product but bad experience
The product itself is fine and just as described. However one part of the item was sent separately and was lost in delivery and when located was the wrong part anyway. This then had to be returned and the new one sent out.
The whole process took nearly 2 weeks, this might be a one off but if purchasing as a gift allow plenty of time.
28 maart 2025
Antwoord van Educational Toys
Thanks for your review. We're really sorry for the delivery issues and the delay in getting the correct part to you. We understand how frustrating that must have been.
We're glad the product itself was as expected, and we appreciate your patience. Thanks again for your feedback it helps us do better.
Quick delivery on my order …
Quick delivery on my order and easy refund for products that were out of stock
1 april 2025
Antwoord van Educational Toys
Thank you for your feedback 💖
Antwoord van Educational Toys
Thank you so much! We're thrilled to hear that—looking forward to your next visit! 😊
Really good quality products
Really good quality products, good communication and fast delivery.
27 maart 2025
Antwoord van Educational Toys
Thank you! We're so glad you’re happy with the quality and service! 😊
Gave to my grandson for his birthday…
Gave to my grandson for his birthday later on that day it wouldnt work. Changed battries still wouldnt work
18 maart 2025
Antwoord van Educational Toys
We're really sorry to hear that the item stopped working so quickly. That’s definitely not the experience we want for you or your grandson. Please get in touch with our customer service team care@educationaltoys.co.uk so we can arrange a replacement or refund right away. We’re here to help!
Antwoord van Educational Toys
Thank you for your feedback 💖
Antwoord van Educational Toys
Thanks for taking the time to send us feedback. We're so glad you're pleased with your experience shopping with us.
Great Tuffspot stand
Tuffspot stand was carefully packaged. Easy to assemble. Good value for money. 👍
11 maart 2025
Antwoord van Educational Toys
Thank you for your feedback 💖
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