Electricity Monster Reviews 

3.716
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... Toon meer

Beoordeeld met 5 van de 5 sterren

Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our ele... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 695270510

  1. Energieleverancier
  2. ook in
  3. Elektriciteitsbedrijf
  4. Gasbedrijf
  5. Internetprovider
  6. Nutsbedrijf
  7. Prijsvergelijkingswebsite

Geschreven door het bedrijf

Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(3.716)

90 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Louise was clear and thorough with her…

Louise was clear and thorough with her questions and answers. Very professional.

24 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello,

Thank you for the glowing review! We're thrilled we could help you cut down your energy bills. Enjoy those extra savings!

Beoordeeld met 5 van de 5 sterren

Louise

Good advice for me

24 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Abul,

This is monstrously good to hear! We're so glad we could find you a better deal and make the switch a breeze. Thanks for the 5-star feedback!

Beoordeeld met 4 van de 5 sterren
Logo Electricity Monster

Antwoord van Electricity Monster

Hi,

We're so glad you're enjoying those sweet, sweet savings. It's our favorite sound! Thank you for putting your trust in Electricity Monster and for this lovely review.

Beoordeeld met 5 van de 5 sterren

Getting the best deal

Getting the best deal
Easy to understand
And always respectful

21 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hello,

Fantastic! We're so pleased to know you're happy with the outcome. Helping people like you is the reason we get up in the morning. Thanks for the 5-star review!

Beoordeeld met 5 van de 5 sterren

Jen was fab!

Jen was fab!! She knows her business!!
Plus, so easy to talk to!!

23 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello,

This is monstrously good news! We're so happy we could find you a deal that made you smile. Thank you for your kind words and for choosing Electricity Monster!

Beoordeeld met 5 van de 5 sterren

Very helpful

23 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Eric,

The whole monster squad appreciates this! We've shared your kind words with the team, and it's a huge motivator for everyone. Thank you for the amazing review!

Beoordeeld met 5 van de 5 sterren

Alex

Alex was great in explaining my options and finding the best deal to suit.

22 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Angela,

Your recommendation means the world to us. Knowing that you'd recommend us is the highest compliment we can receive, so thank you for the kind words!

Beoordeeld met 5 van de 5 sterren

Having good experience … Thanks for…

Having good experience … Thanks for help Cathy

22 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello,

Awesome! We live for reviews like this. It's great to hear that you had such a positive experience with our service, and we really appreciate you spreading the word.

Beoordeeld met 5 van de 5 sterren

A great experience…

I spoke at length with Shannon who was very informative. She explained things in detail in a way that I could understand. At no time did I feel pressured which I believe is due to her professionalism and understanding of my situation.

22 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Robert,

We're so glad we could help you switch and save without the hassle. We believe saving money on your utilities shouldn't be complicated, so thank you for the 5-star feedback!

Beoordeeld met 5 van de 5 sterren

Arvin D. A pleasant guy on the line 😊

Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company has done well in employing good people like Arvin. He was very accommodating and easy to talk to. Overall I'm satisfied with my conversation with Arvin.

22 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hello Esteban,

We're so happy you're happy! Enjoy those extra savings. It's our goal to put money back in our customers' pockets, so thank you for your trust in Electricity Monster!

Beoordeeld met 5 van de 5 sterren

Arvin Desamburon

Marvin was very polite , helpful and he knew his product. He explains things well and he obviously has the personality and intelligence to connect with people - he not only explains things well but listens well too.

22 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Catherine,

Thanks for the 5 stars! We're thrilled we could find a monstrously good deal for you. Saving our customers from scary bills is what we do best, and we appreciate you choosing us!

Beoordeeld met 4 van de 5 sterren

Very helpful and informative

Very helpful and informative, also very patient with me as I tried to get my head around the maths!

30 september 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hi,

You've officially joined the club of savvy savers! We're so happy we could help you find a plan that works better for you. Thank you for the awesome feedback.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Representative was very polite, helpful and informative.

21 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Celeste,

Mission accomplished! Our goal is always a happy customer with a healthier bank balance. Thanks for letting us know we succeeded and for the fantastic review.

Beoordeeld met 5 van de 5 sterren

Louis was great

21 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hello Amanda,

You're a hero for taking charge of your bills, and we're so happy to be your sidekick! Thanks for letting us help you in the fight for a better deal. We appreciate the 5 stars!

Beoordeeld met 5 van de 5 sterren
Logo Electricity Monster

Antwoord van Electricity Monster

Hi,

You've officially joined our 'monster mash' of happy savers! We're so glad you had a great experience with our team. Thanks for the fantastic review!

Beoordeeld met 5 van de 5 sterren

Sara was fantastic with her knowledge…

Sara was fantastic with her knowledge and effectiveness in getting the best deal for my needs. Highly recommended

21 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Jamie,

We aim to make saving money shockingly simple! We're delighted to hear the process was smooth for you. Thank you for the awesome feedback!

Beoordeeld met 5 van de 5 sterren

Informative and friendly and patience

Informative and friendly and patience

21 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello,

We love to hear that your wallet is feeling a bit heavier! Our whole purpose is to find savings for our customers. Thank you for your trust and for sharing this great review!

Beoordeeld met 5 van de 5 sterren
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Syed,

It always feels good to beat the system, doesn't it? We're thrilled we could help you find a plan that's right for you, not just the energy retailers. Thanks for the 5 stars!

Beoordeeld met 5 van de 5 sterren

Helpful staff with cheerful attitude.

Helpful staff with cheerful attitude.

20 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Lyn,

We just zapped those high prices for you! Thanks for letting us work our magic and find you a better energy plan. We're thrilled you had a 5-star experience.

Beoordeeld met 5 van de 5 sterren

Excellent

Louise was very helpful 👍

20 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Neil,

That's a monstrously clever move! We're so glad you chose us to help you compare and find a better deal. Thank you for the five-star review and enjoy those well-deserved savings!

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