Electricity Monster Reviews 

3.716
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... Toon meer

Beoordeeld met 5 van de 5 sterren

Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our ele... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 695270510

  1. Energieleverancier
  2. ook in
  3. Elektriciteitsbedrijf
  4. Gasbedrijf
  5. Internetprovider
  6. Nutsbedrijf
  7. Prijsvergelijkingswebsite

Geschreven door het bedrijf

Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(3.716)

90 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Appreciate the assistance

Chris was very helpful throughout the process. I appreciate his guidance.

20 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello Shalani,

Your kind words are a huge charge for our team! We're dedicated to providing top-notch service and finding the best deals. Thank you for your 5-star feedback.

Beoordeeld met 5 van de 5 sterren

Liam was an absolute gun

Liam was an absolute gun, got us an amazing rate on gas electricity and NBN. Couldn't rate Liam high enough.

20 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello Abid,

Awesome news! We're so happy you're seeing the benefits of switching to a better plan. Thanks for letting us help and for leaving such a positive review.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service

20 oktober 2025
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Antwoord van Electricity Monster

Hello Inderjit,

It's great to know our service is hitting the mark and helping Australians like you save! Your review is a huge boost for our team. Thank you so much for sharing.

Beoordeeld met 5 van de 5 sterren

Alexis Mirasol was excellent

Alexis Mirasol was excellent, very friendly and helpful. Made signup process simple and straightforward 😊

20 oktober 2025
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Antwoord van Electricity Monster

Hi Rachel,

We believe finding savings shouldn't be a scary process! We're thrilled to hear it was a breeze for you. Thanks for the fantastic feedback and for choosing us.

Beoordeeld met 5 van de 5 sterren

Chris was absolutely amazing he…

Chris was absolutely amazing he understand what i wanted and needed. He was absolutely brilliant i felt so comfortable and confident with him

19 oktober 2025
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Antwoord van Electricity Monster

Hi Jazmin,

Thank you for the electrifying review! We're so pleased we could provide a smooth and simple service for you. Enjoy the peace of mind that comes with a better deal!

Beoordeeld met 5 van de 5 sterren

Answered all my questions and gave me a…

Answered all my questions and gave me a better price

18 oktober 2025
Review zonder uitnodiging
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Antwoord van Electricity Monster

Hi Kelly,

We're so glad you found us! It's a jungle out there in the energy market, and we're happy to be your guide. Thanks for the five-star rating!

Beoordeeld met 5 van de 5 sterren

Very helpful service

17 oktober 2025
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Antwoord van Electricity Monster

Hello,

From one monster to another, thank you! We appreciate you letting us help you hunt down a better energy deal. Your recommendation means a lot to us.

Beoordeeld met 5 van de 5 sterren

You will receive very professional assistance.

I had Shannon explain some things more than once and she willingly did so. She is knowlegeable about the product and assisted me in a polite yet friendly manner. Overall, I believe Shannon to be a great asset to the team.

17 oktober 2025
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Antwoord van Electricity Monster

Hi Rosemarie,

Mission accomplished! Our goal is always a happy customer with a healthier bank balance. Thanks for letting us know we succeeded and for the fantastic review.

Beoordeeld met 5 van de 5 sterren

Arvin was amazing

Arvin was amazing

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Electricity Monster

Hi Tharaki,

Your review lights up our day! We're dedicated to making energy savings accessible to everyone. We appreciate you taking the time to share your positive experience.

Beoordeeld met 5 van de 5 sterren

Asherah's advice was really helpful, thank you!

Asherah was a delight to speak to, and she was efficient and knowledgeable. Thank you! Overall, Electricity Monster had great offers, and I've had a positive experience with them.

25 september 2025
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Antwoord van Electricity Monster

Hi Filicia,

You've officially joined the club of savvy savers! We're so happy we could help you find a plan that works better for you. Thank you for the awesome feedback.

Beoordeeld met 5 van de 5 sterren

Shannon was terrific 👏

Shannon Liboon was terrific 👏

17 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Shaun,

We love hearing stories like yours! It's fantastic to know you're saving money on your bills now. Thank you for sharing your success and for the great review.

Beoordeeld met 5 van de 5 sterren

Electricity connection

Very helpful, although she spoke fast

17 oktober 2025
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Antwoord van Electricity Monster

Hi Leanne,

Thanks for the powerful feedback! It's our mission to give our customers the power to save. We're thrilled you had a five-star experience with us

Beoordeeld met 5 van de 5 sterren

Arvin the consultant was clear seemed…

Arvin the consultant was clear seemed honest and was very helpful

16 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello,

That's monstrously good news! We're so glad we could find a better deal for you and make the process painless. Thank you for your wonderful review!

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

16 oktober 2025
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Antwoord van Electricity Monster

Hi Lorraine,

Thank you for the fantastic review! We love taking the bite out of high energy bills. We're so glad we could find you a plan that puts more money back in your pocket.

Beoordeeld met 4 van de 5 sterren

Would recommend

Quick and easy also very informative.

16 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello,

Knowing we made a real difference to your budget is the best news we could ask for. Thank you for letting us know we helped. We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

I spoke to sara,she such a lovely…

I spoke to sara,she such a lovely lady,so helpful, polite, very good at her job..abd thank you very much for the great deal sara👍🏻👍🏻

16 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hi David,

This is what it's all about for us! Helping people save easily is our number one goal. Thank you for sharing your positive experience with everyone.

Beoordeeld met 5 van de 5 sterren

Louise was fantastic was very…

Louise was fantastic was very determined to help me to save money.
Her professionalism to work was very much appreciated.

16 oktober 2025
Logo Electricity Monster

Antwoord van Electricity Monster

Hello Ms Gabrielle,

We're always in our customers' corner, fighting for better deals. We're so happy we could secure a win for you! Thanks for the amazing 5-star review.

Beoordeeld met 5 van de 5 sterren

Quick and easy.

16 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Brook,

Thank you for putting your trust in our team! We know navigating the energy market can be confusing, so we're delighted we could make it a simple and rewarding process for you.

Beoordeeld met 5 van de 5 sterren

Switch energy providers efficiently and conveniently

Provided a succinct summary of the best options available (I checked against other aggregators and energymadeeasy.com.au), and an egift card on top!
They are persistent with calls but when you engage its worth it. The customer service agents are well informed on the products.

10 oktober 2025
Review zonder uitnodiging
Logo Electricity Monster

Antwoord van Electricity Monster

Hi Tara,
It's fantastic to hear that you're happy with your new plan! We appreciate you taking the time to share your success. Enjoy those savings!

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