ELEXtensions.com Reviews 524

I have been using the plugin Elex Easy Post Woocommerce Shipping Plugin | FedEx, UPs, USPS, USPS & Canada Post for a few years on several of my commerial websites. The support is excellent. They are always pleasant and understand exactly what I need. The plugin works very well.

The support team was absolutely fantastic. Quick to respond and super helpful

Support is always fast and very helpful.

Good support, trying to go the extra mile!

We ended up not needing the plugin but I must say customer support is always timely and helpful. Would highly recommend.

This has to be the easiest plugin I have ever used. As a web developer, we use a LOT of plugins. Most of the Woocommerce shipping plugins are a pain to setup and manage. The ELEXtension stamps.com plugin setup soooo easy without having to add shipping zones etc etc. We will be using this plugin often!

They were very helpful and responded quickly. My issue was resolved

We have been using ELEXtensions plugins for some time now and have been very happy with how they work on each site as well as how ELEXtensions support their products.

perfect support solution and fixing on my website ;)

Needed support with Easypost Plugin for Woocommerce. Support was very responsive and our problem was solved.

⭐ OVERALL RATING: 4/5 Stars
🟢 STRENGTHS:

Comprehensive functionality - Covers almost all pricing scenarios

Detailed price adjustment rules - Highly configurable and flexible

Persistent support - Stays with the issue until resolved

Practical solution proposals - Offers concrete workarounds for problems

🔴 WEAKNESSES:

Limited error diagnostics - No integrated debug tools

🛠️ SUPPORT EXPERIENCE:

Response time: ⭐⭐⭐⭐☆ (Consistently fast)

Technical expertise: ⭐⭐⭐⭐☆ (Solid product knowledge)

Solution orientation: ⭐⭐⭐⭐☆ (Stays until problem is resolved)

Communication: ⭐⭐⭐⭐☆ (Clear and direct)

💡 HIGHLY POSITIVE ASPECTS:

Problem-solving capability - Led to solution despite complex issue

Practical workarounds - Concrete, implementable solution suggestions

Persistence - Support team didn't give up

📈 RECOMMENDATION:

"High-quality plugin with excellent support. The initial configuration is challenging and may require support contact, but the team solves problems with competence and perseverance. Particularly impressive was the willingness to follow complex issues through to complete resolution."

Special thanks to the support team for the extraordinary patience and effectiveness in solving this complex problem! The pricing system now works perfectly thanks to your guidance.

Great support, keep up the good work!

Great after sales support even for a free version plugin which I then purchased the premium for the extra features.

Makes shipping easy!
When we had an issue with new version of WooCommerce, support jumped in with a quick and easy solution.

Great customer support, I have a small business and all my questioned solved

I have a small website and my challenges has been the calculation of delivery fee, Elexentions eliminating those worry. It is easy to install and great support team. Big thumbs up from me.

I've been using the Elex Aus Post plugin for years. The support team has always been great when we have had setup questions. They've helped solve when we have conflicts with other plugins too.

Great Support. We had an issue. The support team fixed the error immediately.

Akash and his team at ELEXtensions are truly amazing.

They are extremely professional, intelligent and very supportive.

They take the time to understand their client's need and provide great solutions and also take the time to explain the issue.

They truly look after their clients and very nice to work with.
Thank you Akash

I had an issue with one of the plugins and the the team was able to fix it for me quickly.