ELEXtensions.com Reviews 524

ELEx customer service rocks... came in and did a fix to an update like true champions! Thank you ELEx

The team was so profesional and help me a lot. I´m very happy to have this plugin in my website. Thank you guys for everything
Mariela

I ended up opting out of using their services due to a complete website shift in operations, but Bronia and the ELEX support crew were excellent to work with!

I changed my mind several times, took forever to respond, requested help on a wide range of things redundant and complicated, flaked on meetings, complained, and requested huge plugin makeovers. The whole time they were polite, positive, and patient with me and I even got a refund.

I

Une réunion visio à été faite pour pouvoir exprimer ma demande à comment utiliser le plugin quelques jours après installation de celui-ci.
malheureusement m'a demande très spécifique n'était pas intégré au plugin, je vais très certainement effectuer une demande spécifique pour résoudre mon problème.

Excellent support team. Responds quickly and resolves issues promptly.

Clear and informative, great, service!

Excellent suite of plugins, and professional support is always quick to react.

The customer support was amazing and the plugin works as intended. Thank you

Bronia Xavier assisted me with setting up the plugin, she had gone out of her way to make sure it worked. It took so much of her time and she was calm and patient through it all. Great service, well done.

I would like to express my sincere appreciation to Bronia and her exceptional team for their outstanding support. We encountered a significant challenge in organizing my Shipping, but they tirelessly dedicated themselves day and night, week after week, without a single complaint. Their unwavering commitment and unwavering belief in our ability to overcome obstacles were truly remarkable. They consistently demonstrated their professionalism by always being available, punctual, and resourceful in resolving any issues that arose. I am immensely grateful for their kindness, calm demeanor, and patience throughout the process. Bronia and her team possess an unparalleled level of expertise, and I cannot emphasize enough how grateful I am for their invaluable assistance. On a scale of 1 to 10, I wholeheartedly rate them an 11. Thank you so much for playing an indispensable role in the success of my business. Without you, none of this would have been possible.

Purchased and setup the ELEX Stamps.com plugin and had an issue. Sidhartha was able to track down the conflict and resolve it so now my plugin works perfectly. Great support and excellent customer service.

Great customer support was provided through a screen share which was very effective in troubleshooting my issue.

Great support, had a issue with ELEX Abandoned Cart plugin, but everything is fixed now and is working great. Support is responsive and very helpful! Would recommend using these guys for any kind of plugins.

Amazing service, Fixed the plugin to work with Elementor in 24 hours.. Wow... this great service

I have reviewed your plugins several times so far. And the only reason is because you deserve it. Your plugin is just the best. I have searched all the alternative plugins available but yours is by far the best. But I want to talk about your support. Even though I use your free version of this plugin and some others, I was amazed at how fast you resolved the issues I experienced. It's like I was receiving the support you get for the paid version of the plugin. I give you 10 stars guys. Thank you and keep up the good work.

The support team was extremely helpful, polite, and patient with us while we resolved our issue. They provided a step by step guidance and explained very well. Super happy with the plugins and amazing support chat and call.

Very Responsive Support Team assists when needed, Plugin works well, doing everything so far it is advertised to do. A great feature included allows you to vary the cost of the product to accurately determine your correct cover required rather than being over insured and costing more than needed for additional cover on Aust post Shipping.

I had an issue and Bronia helped me through it. Thank you.