Waited nearly 1 month for delivery of shoes that arrived but were at least four sizes too small. Despite frequent requests for refund and returns acknowledgement….no response. This company is obviousl... Toon meer
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Lees wat reviewers zeggen
Obviously didn’t read reviews before I purchased! Eventually after over 3 weeks I received my sandals, poorly made and way too small… I paid £28 and reading from reviews will not be sending back as to... Toon meer
Unable to give zero stars. Item delivered does not fit description of item advertised. Offered a 15% refund, which I declined. They then offered a 20% refund despite their website stating that full re... Toon meer
You have done a credit check without my knowledge or permission which is showing up on my credit file as 'Klarna Ab (Cval, Sr, Ar, Sa) Klarna Ab (Sr Api) Quotation Search'. My credit rating has gone... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Imagine a world that is simply divine. A place where you can explore a wealth of heavenly wonders that transform how you look and feel – This is what you will find in the world of Elysian. Elysian was conceived from a simple ideology - to offer some of the world’s finest products in the beauty and grooming sector ranging from Fragrances, Skincare and Make-Up, to transforming Haircare products, and luxurious Bath and Shower products, at competitive prices .We understand and listen to what consumers are saying, which is why we offer only the best of the best to ensure that we provide you with the products you want and need and work round the clock to ensure you receive an exceptional service.
Contactgegevens
1 Bromley Lane, Chislehurst, BR7 6LH, London
- 0208 8850 9911
- support@elysian.co.uk
- elysian.co.uk
1,2
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2K reviews
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Review
That you for my recent purchase I found your website on the internet even though I had never heard of it I was still trusting enough to buy from the store and the parcel came really fast in time for when I needed it, the courier was lovely very friendly and polite , I was overall shocked and very happy with the product as I wasn't expecting it to be as nice as it was it was a gift and the receiver loved it so thankyou again I will defiantly recommend x
28 mei 2017
Review zonder uitnodiging
Well done Elysian
Always has a good range of products with excellent service
21 mei 2017
Review zonder uitnodiging
Great product
Great product. Brilliant service and delivery. Won't go any where else!
20 mei 2017
Review zonder uitnodiging
GOOD PROMPT SERVICE.DELIVERED WHAT i …
GOOD PROMPT SERVICE.DELIVERED WHAT i ORDERED EFFICIENTLY
17 mei 2017
Review zonder uitnodiging
Excellent website
Excellent website! My Decleor product was half the price of department store and it's genuine. Quick delivery, highly recommend. I'll definitely being using this website again
17 mei 2017
Review zonder uitnodiging
Bestilte gratis prøve
Bestilte gratis prøve, som jeg modtog. Derefter hævede firmaet ca 1000 kr. på min konto uden jeg modtog varer. Firmaet svarer ikke på mine henvendelser. Pas på dem!
Efter at have skrevet dette fik firmaet det slettet, da de påstod jeg ikke havde handlet hos dem. Sendte min dokumentation til Trustpilot, som så satte det på igen
16 mei 2017
Fast free no hassle service
8 mei 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi Elizabeth,
Thank you for the wonderful review and the five stars.
We look forward to having you shop with us again soon.
Kind Regards, Elysian
Excellent service and rapid delivery
Excellent service and rapid delivery, repeat business well recommended for juicy couture
4 mei 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi,
Thank you so much for taking the time to share your experience with us and for the 5 stars.
Hope to see you back again soon.
Kind Regards, Elysian
Cannot falt the servise
4 mei 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi Robert,
Thank you very much for your superb feedback!
Hope to see you again soon.
Kindest Regards, Elysian
Very reasonable prices and fast service …
Very reasonable prices and fast service and delivery
4 mei 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi Robert,
Thanks for the top score.
We are very happy to hear that you had a great experience shopping with us.
Hope to see you back again soon.
Regards, Elysian
Antwoord van Elysian
Hi Craig,
Thank you for the review and top score.
We look forward to having you shop with us again soon.
Kind Regards, Elysian
Antwoord van Elysian
Hi Vaida,
Thank you for the great review and the five stars.
We look forward to having you shop with us again soon.
Best Regards, Elysian
Mistaken identity
I put Jo Malone Lime Basil & Mandarin into the search engine and this perfume came up third on the page. I assumed that the numbers 154 were some kind of order code and not the name of the perfume ( I'd never heard of it!) imagine my disappointment when a completely different product arrived in the post.
I realised it was my mistake so I didn't send it back, but I don't understand why this was offered when my search criteria were very clear.
1 mei 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi Pam,
Thank you for your review.
When you typed in Jo Malone Lime Basil & Mandarin our search engine showed you results of what we had in stock of that particular brand.
This is how most search engines work online.
We did send you the item that was chosen on the order.
When you received the item you could have contacted us (Tel: 020 8850 9911 or send us an email to support@elysian.co.uk) and we would have been more that happy for you to return the unwanted item for a full refund as long as it had not been opened/tested.
Kind Regards,
Elysian.
Good prices,great range and hassle free …
Good prices,great range and hassle free delivery
27 april 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi Malcolm,
Thank you so much for taking the time to share your experience with us and for the 5 stars.
Hope to see you back again soon.
Kind Regards, Elysian
Wasn't sure about the deodorant spray …
Wasn't sure about the deodorant spray made by Mont Blanc!!
Turned out well.
Up the Owls :-)
27 april 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi Raj,
Thank you for the great review and the five stars.
We look forward to having you shop with us again soon.
Best Regards, Elysian
Clarins Moisturiser
Quick service, best price I could find on the internet. Delivered on time. So far a great experience
27 april 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi J Jones,
Thanks for the review and the 5 star rating.
We are constantly monitoring our prices so that we can offer our customers the best prices possible.
Look forward to seeing you back with us soon.
Kindest Regards, Elysian
smooth transaction
27 april 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi Paul James,
Thank you for the review and the five stars.
We look forward to having you shop with us again soon.
Best Regards, Elysian
My first order ...
My perfume arrived within 2 days of ordering and I was really impressed with that in itself. Scent wise there was many to choose from. Website was really easy to follow, I would definitely use Elysian again .. well done folks!
27 april 2017
Review zonder uitnodiging
Antwoord van Elysian
Hi Nicola,
Thank you for this lovely feedback and the 5 stars.
We're glad that you chose Elysian and had a wonderful experience shopping with us.
Looking forward to having you online with us again soon.
Kind Regards, Elysian
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