The team worked well together ,very efficient clean and tidy explained how app works and set it up. Well done lads would recommend.
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Lees wat reviewers zeggen
The customer service from this company is amazing,they made sure to explain everything to us in detail,answer any questions we had and made sure we were happy with the product. They got the job done... Toon meer
I have been so impressed with everything. The installation went smooth with lots of updates to what’s being done. The engineers were top notch and extremely friendly. I would recommend whole heartily... Toon meer
fantastic experience, kept up to date with design and process on the phone. help with signing all the forms. contact from scaffolding company prior to installation and arrived on time. solar instal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We help UK homeowners access affordable, high-quality solar panel installations with flexible finance options. As the solar division of Emerald Green Energy, our installers are fully MCS-accredited, and we are proud members of EPVS, an independent body that verifies all solar designs to ensure they are genuine and fair—so our customers don’t get overcharged or misled. At Emerald Solar, we help you take control of your energy bills while supporting the UK’s net zero goals by 2050.
Contactgegevens
1 Cranmore Drive, B90 4RZ, Solihull , Verenigd Koninkrijk
- +44 800 254 5540
- info@emeraldsolar.co.uk
- emeraldsolar.co.uk
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Emerald did a flawless job from start…
Emerald did a flawless job from start to finish. Installation was quick and tidy, and all the staff were friendly and courteous.
Amazing service
Amazing service. Very friendly, helpful and completed job to a high standard. Couldn’t do enough for you.
Yousuf moursi lovely chap
Yousuf moursi lovely chap, talked me through the whole experience and helped a lot.
Great customer service. Thank you.
Apollo electrical contractors were…
Apollo electrical contractors were amazing, engineers were polite and hardworking, it was a tough job but they managed to get it done, chris and his team have done a phenomenal job and communicated really well throughout install thank you
Mohammad saeed
I am really pleased with my Solar…
I am really pleased with my Solar installation on my property. The procedure from start to finish was very efficient and the installation team were amazing and left my property clean. I would definitely recommend Emerald Solar for your solar system.
Elecrical instalattion completed on the…
Elecrical instalattion completed on the day as agred. Service professional with great costumer service.
We decided to install Solar energy and…
We decided to install Solar energy and we were very impressed with Darren the Sales rep’s presentation. The Scaffolding and team to install arrived and got the job done. However, we had a few issues with the location of the batteries and wiring as our original design to install was not possible. We contacted Emerald and within a week or so a second engineer Wais came to the house and relocated all the devices. He was amazing, made sure everything was done correctly, all cables made neat and tidy, the WiFi set up on the devices, fantastic. 10/10. The follow up call to ensure everything was to our satisfaction and everything was working correctly was the icing on the cake. Great job!!
Very professional company from start to…
Very professional company from start to finish, installation guys were excellent and made a fantastic job of the installation.
There were a few small issues but…
There were a few small issues but nothing major & each hiccup was dealt with quickly & professionally. All involved from installation teams & office based were all easy to speak to & very friendly. Very happy
I would highly recommend Emerald Solar
I would highly recommend Emerald Solar. They completed my installation really well and even managed to get another panel on. Safi the main electrical guy was so good. Kept me informed of the progress and was very professional.
Engineers from Apollo
Engineers from Apollo
Electrics,Ossama and Christopher were brilliant. Install was very easy informed me of everything they were doing. Made for a very straight forward install which is very much appreciated. Would most definitely recommend.
Very professional and a great service
Very professional and a great service
The service rendered was swift
The service rendered was swift, on time and straightforward. Explanations given were very precise and well articulated. Will definitely recommend to others to use them.

Antwoord van Emerald Solar
Some small issues with dates but that…
Some small issues with dates but that could be due to them being able to install so fast despite the main fuse box being in the center of the property. Also a loose network wire that got fixed, otherwise very good and professional

Antwoord van Emerald Solar
Review of Emerald Solar's overall service
Every interaction was brill, as everyone was professional and full of knowledge and experienced.
Sales (Darren), scaffolders, electricians (Mick and Karol) and Shoaib (office) and especially the roofers (Mark and Katie &team) all brilliant. Roofers in particular had a tough time with our roof but had the experience to get it done.
Now all done and getting benefits of the system.

Antwoord van Emerald Solar
Overall - Excellent
3 key areas of experience - Sales, Installation and Aftercare/support, all of which were excellent. The sales team were professional, courteous and did not apply pressure to the sales tactics.
Installation was planned in 3 stages - Scaffolding up, solar plus electrics installation, scaffolding down; all went as planned and was well communicated. The subcontractors were professional and represented Emerald well.
Finally in the post care the Emerald contact has been available whenever I had any queries about the certification and admin side of things.

Antwoord van Emerald Solar
Quality service from start to finish
Quality service from start to finish, no pushy sales and the installation lads left a tidy job, no issues atall 5 STARS!!!

Antwoord van Emerald Solar
Very friendly and efficient- panels…
Very friendly and efficient- panels were installed within weeks of initial meeting. Staff were friendly and everything went well and staff cleaned up quickly.

Antwoord van Emerald Solar
We would recommend Solar Energy!
We hadn't really been considering Solar panels, after a spontanious phonecall from a sales rep, we discussed it and decided to get an appointment booked to find out more.
Darren arrived full of 'energy' and really knew his stuff and convinced us that solar is the best thing since sliced bread!
16 panels and 2 batteries were discussed to go with our south facing roof! Unfortunately after misjudging our roof size (i even thought 16 wouldnt fit when looking at other fitted panels around the village) only 13 of the panels fitted south and the other 3 had to be put on north.
Scaffolding was erected very quickly, The installation team came next day and worked their socks off from dusk til dawn with hardly any breaks to get everything completed within the 1 day. The Electrician really knew his stuff and explained everything needed and made a tidy job of it all!
As they left around 8pm they did spot something on the app as they were driving wasnt working so returned to fix the issue!
Everything was cleared up and spotless before they went too!!
A few others turned up to help get the job done as they were nearing the end.
The paperwork process did feel rushed at first up until they were starting to receive payment then any responses were slow but eventually dealt with.
We did wait nearly 3 weeks (not sure if this is normal) for scaffolding to be taken down after 4 phonecalls and chases from us.
We then waited quite some time for the MCS certificate and information pack to be done but eventually received it all. Just means you cant set up the export with your supplier without it and then that takes a few weeks once they receive it which is a bit annoying!
The clips that hold the birdguard popped off in the first storm (6 of them) so we ended up having doves going in and out(we thought it was stuck as could hear it as we lay in bed and whilst hubby was working in the day) This was eventually sorted and the clips were put back on after we told them about the issue.
All in all I would say go with Emerald Solar as the experience we had was mainly positives and was all completed to the handover docs within 3 n half weeks!! Thank you to the team!!
fantastic experience
fantastic experience, kept up to date with design and process on the phone. help with signing all the forms. contact from scaffolding company prior to installation and arrived on time.
solar installers and all equipment arrived when they said.
weather on the day was terrible never stopped raining but they just got on with it.
had came back next morning to finish off with internal installations as the poor lads were soaked through. talked me through the system. helped me set up the apps on my phone. all working great.

Antwoord van Emerald Solar
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