E-Movement Reviews 

64
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’d like to say a huge thank you to the team at eMovement. They did a fantastic job fitting a set of German turn indicators to my e-bike. As a cycle proficiency instructor, these indicators are... Toon meer

Beoordeeld met 5 van de 5 sterren

Mike and Mo were really helpful at answering a long string of questions. Nothing was too much trouble and their service exemplary. Delivery was trouble free and swift. Love my electric bike and have n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to view “The Pixie” Met owner at site very very helpful put bike together for me and I love it, build is solid and looks great Recommend most definitely Some way to be able to lock together wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The throttle was correct but the wire was was too short and the wrong wire for my bike entirely but my local shop managed to work around it and got it to work, which cost me extra.

Bedrijfsgegevens

  1. Fietsenwinkel
  2. ook in
  3. Elektromotoren reparatieservice
  4. Elektromotorenwinkel
  5. Garage (elektrische auto-onderdelen)

Over E-Movement

Geschreven door het bedrijf

About E-Movement

E-Movement is a family-run UK e-transport brand specialising in electric bikes and electric skateboards. Established in 2018, we are proud to be one of the first e-bike brands in the United Kingdom. Our services include selling, repairing, and maintaining a diverse inventory of electric sporting vehicles and accessories.

Built on the core principles of sustainability, comfort, affordability, and convenience, we aim to deliver innovative and accessible transportation solutions for everyone. Our extensive range of e-bikes is designed to meet the needs of all riders, including women and individuals with mobility challenges.

Why Choose E-Movement?

  • We offer a range of options, including electric bikes under £1000 for those seeking affordability.
  • Our step-through models provide easy mounting and dismounting for a comfortable experience.
  • Compact and travel-friendly folding e-bikes for convenient storage and transport.
  • For adventurers, we provide fat tyre electric bikes designed for off-road exploration.
  • All our road-legal e-bikes comply with UK regulations for a safe and hassle-free riding experience.
  • We also offer high-quality electric skateboards for urban commuting and leisure rides.

At E-Movement, every bike and skateboard is delivered fully assembled so you can hit the road straight away without the inconvenience of setup.

Flexible Finance Options

We understand that flexibility matters. As an FCA-authorised business, we proudly offer finance options via Klarna and Snap Finance. Snap Finance includes interest-free 12 split payments and plans of up to 48 months.

Additionally, we support multiple Cycle to Work schemes to make our products more accessible for commuters.

Discover the E-Movement Difference

Whether you are searching for affordable electric bikes, high-quality electric skateboards, convenient urban solutions, or rugged models for adventure, E-Movement has something for every rider. Explore our range today and join the growing community embracing sustainable transport.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

64 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(64)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I’ve had my panther bike a few weeks…

I’ve had my panther bike a few weeks now and it’s great,many a trip around the canal system,great suspension and love the fat tyres,it was delivered on time full assembled,had to ring them with a query which they answered and emailed me some info.

20 juni 2025
Review zonder uitnodiging
Logo E-Movement

Antwoord van E-Movement

Thank you for the lovely feedback, we're really glad to hear you're enjoying the Panther and making the most of it!

If you get a chance, we'd really appreciate it if you could leave us a quick product review. And as always, if you ever need anything, feel free to get in touch; we're always here to help.

Best Regards
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Great service

13 juni 2025
Logo E-Movement

Antwoord van E-Movement

We're so glad you are happy with our service. Please don't hesitate to reach out if you need any further assistance.

Best,
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Really helpful advise and great…

Really helpful advise and great service. I am very pleased with my e bike and was able to use the cycle to work scheme.

3 juni 2025
Logo E-Movement

Antwoord van E-Movement

Thank you so much for your kind words! We're thrilled to hear you're enjoying your bike. If you ever need any support or have questions down the road, we’re always here to help. Happy riding!

Best,
Team E-Movement

Beoordeeld met 5 van de 5 sterren

quality materials, beautifully looking ebike

Quick delivery with a trusted courier, fully setup to start riding. quality materials, beautifully looking bike. Folding feature is great as it allows me to easily transport it via car.

2 juni 2025
Review zonder uitnodiging
Logo E-Movement

Antwoord van E-Movement

Thank you for the great feedback! We're so glad you’re enjoying the bike and its folding feature. Happy riding!

Best
Team E-Movement

Beoordeeld met 4 van de 5 sterren

Came one day late

Came one day late. Apart from that everything turned out great 👍

9 mei 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for your feedback! We're glad to hear that everything turned out great and appreciate your patience with the slight delay. If there's anything else we can assist you with, feel free to reach out; we’re always here to help.

Best,
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Great buy

Great buy the purchase was very simple
Good to try the bike b4 purchase
As a novice I had lots of questions all delt with expertly.

22 april 2025
Logo E-Movement

Antwoord van E-Movement

Thanks for the great feedback! We're pleased the process was simple and that we could help answer your questions. Enjoy the ride, and we're here if you need anything.

Best
Team E-Movement

Beoordeeld met 4 van de 5 sterren

First impressions of the Thor are good/

Just bought a road legal Thor with the larger battery. The order process and delivery were good, as are the first impressions of the bike itself, and battery life.
The seat is not the most comfortable, and it kept lowering despite being tightened to the max.

17 april 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for taking the time to leave a review—and for your positive feedback on the e-bike’s first impression, battery life, and speedy delivery. We're really pleased to hear that these aspects met your expectations.

We’re sorry to hear that the seat didn’t quite meet your preferences. We use one of the most commonly used standard models on the market, selected for its overall comfort and compatibility. That said, we understand that comfort is a very personal matter, and many riders do choose to customise their saddle to better suit their individual needs.

Best,
Team E-Movement

Beoordeeld met 5 van de 5 sterren

I am absolutely thrilled with the whole…

I am absolutely thrilled with the whole experience. From the moment I placed my order for my emovement Thor bike, I was seriously impressed. The communication was first class to the point where they talked me out of unnecessary options. My bike arrived pretty much fully assembled and was delivered with care well within the timeframe expected. All I had to do was add the back light, water bottle and bell. Charging is quick and easy and I had my first ride on it today - it’s brilliant and also a fun way to get fit. I would recommend emovement 100% and the Thor eMTB.

8 april 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for your review. We are glad that you like our products and our service. We look forward to serving you in the future.

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

I needed a new battery

I needed a new battery, the team sent me a link for the correct one. It was sent as soon as I bought the new one.
I cannot fault the knowledge and service from EMovement

24 maart 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for your kind words! We're glad we could assist you in finding the right battery and ensure a smooth purchasing experience. If you ever need any further assistance, feel free to reach out. Happy riding!

Best,
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Brilliant Service always

As smooth as always. Next day delivery too

6 maart 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for your feedback! We're delighted to hear you had another smooth experience with us.

Best Team E-Movement

Beoordeeld met 5 van de 5 sterren

Very impressive customer service

Very impressive customer service, Just can't fault them at all.

7 maart 2025
Logo E-Movement

Antwoord van E-Movement

Thank you so much for your kind words! We're thrilled to hear that you're pleased with our customer service. We look forward to serving you again 😊

Best,
Team E-Movement

Beoordeeld met 1 van de 5 sterren

I've phoned the company numerous times…

I've phoned the company numerous times because there's problem with the display it's not recording the milage properly there's 39 miles on the display but I use the strata app I've been out on the bike all last week and twice this week I've do e over 100 miles on the strava app it's only recorded 39 miles on my aries mtb step through 250watt bike they keep saying technician ring me back but they haven't and when you try ringing them the phone rings for ages then gets cut off as if they hang up on you not good at all the bikes only 3 weeks old

7 februari 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for your feedback. We understand your frustration and want to assure you that we have been actively working to resolve your concern. You purchased the bike on 5th February but first reported the odometer issue on 26th February. Since then, we have exchanged 30-32 emails to assist with the display issue and find the best solution for you.
To resolve this, we have already offered you three options:
A full refund if you are not happy with the bike and wish to return it.
A repair service, where we collect and fix the bike.
A £150 discount if you choose to keep the bike.

Please note that e-bike displays are not always 100% accurate, as they calculate mileage based on wheel rotations and other factors. Even small setting changes, such as wheel size or assist levels, can affect the readings. These displays are intended for guidance only and may not provide exact mileage. If you require precise tracking, alternative apps or devices are available for this purpose.
You mentioned that you have ridden over 100 miles in one go, which reflects your extensive cycling and also confirms the bike’s reliability and performance. The display reading has not affected the bike’s functionality, but we do understand your concern and are still here to assist you.

Regarding communication, we always aim to respond as quickly as possible, but we may not always be able to answer on the first ring. However, we have remained in regular contact through emails and calls to support you.
Given the number of calls and emails we’ve exchanged, we believe we’ve made every effort to support you. If you still feel we haven’t been responsive, we’ll leave it to other customers to judge the service we provide.

Best regards,
The E-Movement Team

Beoordeeld met 5 van de 5 sterren

54volt charger

No problem . Ordered it and it arrived early 😋

24 februari 2025
Logo E-Movement

Antwoord van E-Movement

Glad to hear that! Thanks for your support!

Best regards,
The E-Movement Team

Beoordeeld met 5 van de 5 sterren

Always very helpful and professional

Always very helpful and professional, quick to respond and efficient resolution of any problems.

21 februari 2025
Logo E-Movement

Antwoord van E-Movement

Thank you so much for your kind words! We’re delighted to hear you had a positive experience. Providing helpful and efficient service is always our priority.

Best regards,
The E-Movement Team

Beoordeeld met 5 van de 5 sterren

Very quick delivery after ordering…

Very quick delivery after ordering ebike.

4 februari 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for your feedback! We hope you’re loving your ride! if you ever need any assistance or have any questions, we’re here to help.

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

The ebike.…

Really good bike Solidly built and easy to handle.just one problem the light could be brighter as I use it to go to work early when it's dark

15 januari 2025
Logo E-Movement

Antwoord van E-Movement

Dear Stuart
Hello
Thanks for your review and a very helpful feed back regarding lights.
We will definitely improve them in our next production / models.
Please do not hesitate to contact us, in case you need any assistance. We wish you a happy e ride.
Regards
e movement team

Beoordeeld met 5 van de 5 sterren

The emovement shop is a company I…

The emovement shop is a company I believe I said I wanted to use. There have fully complied dvsa code of conduct and are fully legal the materials used from the frames come with a nice Matt finish on the bike I chose. I had problems with the first motor meaning it went through a lot so I upgraded to buy the same bike model a year later with the same model but with a different wheel of choice that he had spares for which was of a higher spec with more of unique style to complete my purchase with them I really believe to get one of there bikes as there always changing specs of course and little tweaks. To make the new bikes the best in years to come.

16 januari 2025
Review zonder uitnodiging
Logo E-Movement

Antwoord van E-Movement

Dear Maninder
Thank you for your kind words and appreciation! We're thrilled you love the bike and our services. We wish you a happy e ride and are always at your service. 😊

Beoordeeld met 5 van de 5 sterren

Great working with eMovement customer…

Great working with eMovement customer services to answer my questions. Bike arrived assembled and my wife enjoyed a 20km ride for her first ride. Lovely bike and came with nice accessories - Powerful light & power bank, chain combination lock, and fitted rack.

I have another folding ebike and I can already can tell the differences in the attention to detail by eMovement.

15 januari 2025
Logo E-Movement

Antwoord van E-Movement

Dear Steven
Thank you for your appreciation. The product quality and customer's service are our utmost priorities. It's our family business and we take pride in looking after our customers.
Your feedback will further motivate our team to further improve our quality and service. We wish you all the best for your new e ride. 😊

Beoordeeld met 5 van de 5 sterren

Aways helpful with my bike and any…

Aways helpful with my bike and any issues

16 januari 2025
Logo E-Movement

Antwoord van E-Movement

Dear Nicola
Hello
Thanks for your kind encouraging feed back
Please do not hesitate to contact us, in case you need any assistance. We wish you a happy e ride.
Regards
e movement team

Beoordeeld met 1 van de 5 sterren

My original review has been deleted

My original review has been deleted! I obviously touched a nerve, when informing everyone that you stopped replying to my messages and you had done a bad job, I have had to take my bike to another shop and have had to pay almost £300 to fix the problems caused by whoever does the jobs on your bikes.

6 september 2024
Logo E-Movement

Antwoord van E-Movement

Thank you for your feedback. We would like to clarify that our approach is not towards deleting feedback. We value all the feedback as it helps us improve our products and services. The incident you mentioned might be a result of some technical glitch as we are moving to a new platform.

Our record shows that you purchased inner tubes and were unhappy as they got punctured.
We would like to explain that tube puncturing is rarely attributed towards quality, but is mainly due to road/track conditions. As a standard industry practice, inner tubes are not covered under warranty for this reason.

We hope this clarifies your concern. If you have any other queries, please do not hesitate to contact us at move@emovement.co.uk

Best
Team E-Movement

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer