E-Movement Reviews 

64
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’d like to say a huge thank you to the team at eMovement. They did a fantastic job fitting a set of German turn indicators to my e-bike. As a cycle proficiency instructor, these indicators are... Toon meer

Beoordeeld met 5 van de 5 sterren

Mike and Mo were really helpful at answering a long string of questions. Nothing was too much trouble and their service exemplary. Delivery was trouble free and swift. Love my electric bike and have n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to view “The Pixie” Met owner at site very very helpful put bike together for me and I love it, build is solid and looks great Recommend most definitely Some way to be able to lock together wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The throttle was correct but the wire was was too short and the wrong wire for my bike entirely but my local shop managed to work around it and got it to work, which cost me extra.

Bedrijfsgegevens

  1. Fietsenwinkel
  2. ook in
  3. Elektromotoren reparatieservice
  4. Elektromotorenwinkel
  5. Garage (elektrische auto-onderdelen)

Over E-Movement

Geschreven door het bedrijf

About E-Movement

E-Movement is a family-run UK e-transport brand specialising in electric bikes and electric skateboards. Established in 2018, we are proud to be one of the first e-bike brands in the United Kingdom. Our services include selling, repairing, and maintaining a diverse inventory of electric sporting vehicles and accessories.

Built on the core principles of sustainability, comfort, affordability, and convenience, we aim to deliver innovative and accessible transportation solutions for everyone. Our extensive range of e-bikes is designed to meet the needs of all riders, including women and individuals with mobility challenges.

Why Choose E-Movement?

  • We offer a range of options, including electric bikes under £1000 for those seeking affordability.
  • Our step-through models provide easy mounting and dismounting for a comfortable experience.
  • Compact and travel-friendly folding e-bikes for convenient storage and transport.
  • For adventurers, we provide fat tyre electric bikes designed for off-road exploration.
  • All our road-legal e-bikes comply with UK regulations for a safe and hassle-free riding experience.
  • We also offer high-quality electric skateboards for urban commuting and leisure rides.

At E-Movement, every bike and skateboard is delivered fully assembled so you can hit the road straight away without the inconvenience of setup.

Flexible Finance Options

We understand that flexibility matters. As an FCA-authorised business, we proudly offer finance options via Klarna and Snap Finance. Snap Finance includes interest-free 12 split payments and plans of up to 48 months.

Additionally, we support multiple Cycle to Work schemes to make our products more accessible for commuters.

Discover the E-Movement Difference

Whether you are searching for affordable electric bikes, high-quality electric skateboards, convenient urban solutions, or rugged models for adventure, E-Movement has something for every rider. Explore our range today and join the growing community embracing sustainable transport.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

64 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(64)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing service.

Amazing service.. 👏..very quick on delivery kept me informed the whole time ..and doppy me was having a few little hickups..so I called them and so helpful..was sorted out..lovely bike ..and there not miles and miles away from me so even better.... got a small problem with it so waiting for an appointment for a technician to come out and repair it ..at least it's nice to be able to actually speak to someone..

8 januari 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for your lovely review! We're thrilled you’re happy with the bike and appreciate our quick delivery and support. It’s always a pleasure to assist.

Best
Team E-Movement

Beoordeeld met 1 van de 5 sterren

Your money is better spent elsewhere

Shoddy parts gave up quickly (3 wks controller and 6 wks throttle ). They charged me to fix it . it went wrong again and again they made me take the bike to woking and charged me £200 for the effort. Same thing happened for a 3rd time and the motor gave up soon after. i had no choice but to completely gut the bike and replace most of the parts , even the brake sensors gave up. My conclusion is that emovement used the cheapest parts possible and the mechanic didnt know what he was doing.

14 januari 2024
Beoordeeld met 4 van de 5 sterren

A good looking

Really good looking bike, stands out from the crowd.

13 januari 2025
Logo E-Movement

Antwoord van E-Movement

Thank you for the great feedback. We're thrilled you love how the bike stands out—it’s designed to turn heads! If you ever have more thoughts or need assistance, we’re here to help.

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

My e bike developed a defect within months of delivery about 4 years ago and there appeared to be no real attempt to fix it by e movement

Although there were issues with the original e bike, once we both got together to address the problems the eventual refurbished bike was wonderful and their aftercare service was faultless.

14 januari 2024
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Antwoord van E-Movement

Thank you for your honest feedback. We're so glad we were able to resolve the issue for you in the end and that you're now enjoying your bike. As with any electronic product, occasional faults can occur, but we always aim to address them promptly and effectively, ensuring our customers are well looked after.

Customer service is our top priority, and it’s great to hear that our aftercare support met your expectations. We truly appreciate your patience and trust in working with us to find a solution.

Regards
Team E-Movement

Beoordeeld met 5 van de 5 sterren

The Pixie

Went to view “The Pixie”
Met owner at site very very helpful put bike together for me and I love it, build is solid and looks great Recommend most definitely
Some way to be able to lock together when folded - snap in clamp maybe would make lifting into car boot much much easier as it’s heavy

15 augustus 2024
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Antwoord van E-Movement

Thank you for your kind words and recommendation! We're thrilled you love the bike and found our team helpful. We appreciate your feedback on a locking mechanism and will consider it for future improvements. Enjoy your rides! 😊

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Exsilent

Exsilent, nice talking to a person

9 december 2024
Logo E-Movement

Antwoord van E-Movement

Thank you for your kind words! We're glad you had a great experience. If you need any further assistance feel free to reach out anytime!

Best
Team E-Movement

Beoordeeld met 4 van de 5 sterren

I like the panther bike but it could…

I like the panther bike but it could have done with a slightly bigger battery the 16ah starts to struggle at the end of 20miles drive to work and back home, a 20ah battery would have been perfect but it was my first electric bike and I thought 16ah would have been enough. The 250 watt motor isn't strong enough to get my weight at 100kg up a hill and I have arthritis this is why I got an electric bike! The government needs to relax the rules a bit and alow 500 watt motor and the throttle gives you far more control starting of, why the government has banned a throttle is just nuts!

12 januari 2025
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Antwoord van E-Movement

Thank you for your feedback! We're glad you like the Panther bike and appreciate your input on the battery and motor. We understand the challenges you've mentioned and will keep them in mind for future updates. While we adhere to government regulations on motor power and throttles, we agree that more flexibility could benefit riders. If you need advice or support to enhance your experience, feel free to reach out!

Best
Team E-Movement

Beoordeeld met 3 van de 5 sterren

Oh dear.

The bike is fine, however…. The bike rack, sold as fitting the bike, did not fit. I contacted the company by phone and was referred to a YouTube video which showed it being fitted to a different bike. To get it to fit my bike it had to be bent a little - this probably invalidâtes any warranty on the bike or rack. When I opened the bike box I found two metal components loose in the box - not very big but they could be vital. I sent photos of the rack and components to the company as they requested; they never replied. I bought the bike in 2020 and I was asked today, in 2025, for a review.

13 januari 2025
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Antwoord van E-Movement

Thank you for your feedback, and we’re sorry for the issues you faced with the bike rack and our response time. Since 2020, we’ve improved our process by shipping bikes fully assembled and enhancing customer support to prevent such issues.

The review request is part of our recent shift to Trustpilot to better gather and act on customer feedback. We truly value your input and apologize for any inconvenience caused. Please don’t hesitate to reach out if we can assist further.

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Fantastic company

Bought an ebike from these as a replacement for my e scooter. Glad i did. Its a very sturdy bike. Easy to use and fold. Good battery life. Came pre assembled and with lights and a lock which is a bonus. The only negative i have is the weight of the bike itself. As i caan barely lift it in the door on my house. Lovely company. Whole online ordering was a breeze and same with the delivery company

14 december 2024
Review zonder uitnodiging
Logo E-Movement

Antwoord van E-Movement

Dear Suzi
Thank you very much for your review. We are honoured to hear that you are satisfied with your e-bike and our customer service.
Customer's feedback is always valuable to us . It also motivates our team to continue striving for excellence.
At e movement, we are committed to providing top-quality products and exceptional service. Knowing that we have met your expectations is the best reward we could ask for.
Always at your disposal.
Regards
e movement team

Beoordeeld met 5 van de 5 sterren

Great company

From start to delivery it was all great bike was delivered on time and fully assembled thank you e movement

12 december 2024
Logo E-Movement

Antwoord van E-Movement

Hi Steve,
Thank you for that. Glad to be of service!

Best,
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Uk based and great service

UK based brand was appealing. I’ve taken my bike several times to be repaired and it’s a great service. Usually same day turnaround and a fair price and good advice. I would recommend.

20 september 2024
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Antwoord van E-Movement

Thank you for your kind words! We take pride in being a UK based brand, providing a-z service within the country.

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Very helpful and good product

Where very helpful especially when it comes to shipping to a remote location, lots of goodies came too, very nice bike well built and battery lasts ages

10 juli 2024
Logo E-Movement

Antwoord van E-Movement

Thank you for your feedback. We're delighted to hear you're satisfied with the bike and our service. Wishing you many enjoyable rides ahead!

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

No fuss

No fuss. Straight forward.

21 december 2023
Logo E-Movement

Antwoord van E-Movement

Thank you for your review, Craig.

Best,
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Was looking for a E-bike for a while

Was looking for a E-bike for a while. Found this company in Woking. I gave them a call and arrange a test ride. I like the bike I had chosen. Arranged to collect after they done there checks. I have enjoyed riding it ever since. Had over a year now and have no problems.
Would highly recommend.

19 december 2024
Logo E-Movement

Antwoord van E-Movement

Thank you so much for your positive feedback. We are glad to know you are happy with your bike and our services.

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Great bikes and fast delivery

Great bikes and fast delivery, customer service is also excellent, happy to help out with tips when carrying out work to bike

5 juni 2024
Logo E-Movement

Antwoord van E-Movement

We're so glad you’re enjoying your bike! Please don't hesitate to reach out if you need any assistance. Thank you for your feedback!

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

E-Movement? E-By-Gum!

E-Movement are a real company with real people who answer the phone! They reply to emails promptly, even on a Sunday!
It was a fast and efficient service. I bought a Panther electric bike off them and the whole process from enquiring to buying to delivery went without a problem.
They were friendly and keen to help and made me feel at ease with such a large purchase (and bike).
The bike itself is superb, a whole lot of fun and is still going strong nearly a year since I bought it.
I can heartily recommend this company and their E-bikes to anyone looking for a quick, reliable, friendly experience!

1 maart 2024
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Antwoord van E-Movement

Thank you very much for your kind words. Customer satisfaction is our priority and we try to do our best to give a great service.
We are glad you are enjoying your Panther e-bike!

Best
Team E-Movement

Beoordeeld met 5 van de 5 sterren

Still going strong

Had a great time with the bike, the fat tyres take out a lot of the bumps, I'm a big lad and the bike takes all I throw at it , I live in the Afan valley in South Wales with some great trails and I get around them with ease, I need to upgrade to a new bigger battery but I manage with the original Samsung one. I've had general wear and tear but 3yrs on and I can't see the point in changing it for a new one. Great company, great bike.

19 december 2024
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Antwoord van E-Movement

Hi Sean!

We are happy to hear that you are loving your e-bike! Your words mean a lot to us!

If you have any questions regarding the bike or accessories, please feel free to reach out to us at move@emovement.co.uk.

Best regards
Team E-Movement

Beoordeeld met 1 van de 5 sterren
Logo E-Movement

Antwoord van E-Movement

Hi Jason,
Apologies for any confusion. We have recently moved to trustpilot and it automatically sent out requests to contacts in our order system. Yours might have been in there due to a previous order, which might have been cancelled or refunded after.

Best
Team E-Movement

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