ESET Software Australia | Digital Security Solutions Reviews 2.384

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had downloaded accidentally a virus that kept every tenth of a second fire up a dodgy Web site. Eset software blocked the Web sites being opened. Took helpful and knowledgeable support staff reviewin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Peace of mind. I understand it provides a level of security. Regular updates as to what has been checked and what has been rejected are appreciated. Not everything is clear, however. I have been u... Toon meer

Beoordeeld met 4 van de 5 sterren

Years ago, I could see a lot more malware detected/screened. But now the interface is simplified I don't have the confidence about detection. Also, the control over how many layers to employ is gon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

SAFE and SOUND I have employed eset security service for several years now to our computers. Both our computers are functioning normally which indicates to me a plague free operation. By compari... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Computerbeveiligingsservice
  3. Softwareverkoper

Geschreven door het bedrijf

ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.

Award-winning cybersecurity technology

Geschreven door het bedrijf

Cybersecurity Made in Europe
ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.

Money Back Guarantee

We offer a 30 day money back guarantee.

We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

The new ESET

Years ago, I could see a lot more malware detected/screened. But now the interface is simplified I don't have the confidence about detection.
Also, the control over how many layers to employ is gone.
The old one was called CyberSecurity Pro for Mac. Now it seems blended with Windows products.

23 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We appreciate you sharing your concerns about the updated interface and detection confidence. We are always working to improve our products and value your feedback on the changes from CyberSecurity Pro for Mac.

Beoordeeld met 5 van de 5 sterren

declutter

keeps my screen free of unasked for information

22 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We are so glad our product is meeting your needs. Thank you for your kind words!

Beoordeeld met 2 van de 5 sterren

We are still not able to access it…

We are still not able to access it fully.

22 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.

Beoordeeld met 5 van de 5 sterren

Keeping Digital Security Current

Keeping Digital Security Current

Eset has a system in place that makes renewing my subscription easy and hassle-free. They keep me up-to-date on improvements to their products, and
provide regular reports on my digital security.
I feel satisfied my data and computers are fully protected.

1 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We are delighted to hear you find our renewal process easy and appreciate our product improvements and security reports. It's wonderful to know you feel fully protected. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Very helpful and informative customer…

Very helpful and informative customer service gentleman

7 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We're happy to hear our team was helpful and informative. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

SAFE and SOUND at McDS

SAFE and SOUND
I have employed eset security service for several years now to our computers.
Both our computers are functioning normally which indicates to me a plague free operation.
By comparison both of our mobile phones are regular recipients of both clumsy and skilful scams that have to be manually reviewed and excised.
Keep up the good work.

22 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We're so glad to hear our service has kept your computers safe and sound for years! We appreciate you highlighting the difference in security between your devices. Your positive feedback truly motivates us.

Beoordeeld met 5 van de 5 sterren

The person I talked to was well…

The person I talked to was well informed and helpful and very patient.

23 april 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We are so glad to hear that our team provided you with such a positive experience. We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

The ability to COMMUNICATE with a human…

The ability to COMMUNICATE with a human "specifically Jeff" in a world of computer-only responses is fantastic. I am 73 years of age and sorting out technical difficulties Australian to Australian is a pure joy as issues are resolved so very quickly when common speech flows.

22 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We are so glad to hear that our team provided such a positive and efficient experience for you. We truly value clear communication.

Beoordeeld met 5 van de 5 sterren

This is a great product and company

This is a great product and company. Updates are seamless, and protection is comprehensive.

22 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We're so glad you're happy with our product and company! We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

ESET, the Scam Fighters

The best thing about ESET is I don't need to do anything. I pay the annual fee, they work their magic behind the scenes, and I'm confident they're fighting off all the scammers coming my way.

21 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We are so glad to hear you appreciate our seamless protection and the confidence it brings. Thank you for your continued trust in our services!

Beoordeeld met 5 van de 5 sterren

Good stuff.

Good. reliable product. Competitively priced. Highly recommeneded!

6 april 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We're so happy to hear you found our product reliable and well-priced. Thank you for your recommendation!

Beoordeeld met 5 van de 5 sterren

Quality service.

Quality service.
Less commercial than the majors.
Can successfully access account.

1 april 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We appreciate your kind words about our service and accessibility. Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Everything was set up for me and I have…

Everything was set up for me and I have had no issues over several months

21 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We're so glad everything was set up smoothly and you've had no issues! We appreciate your positive feedback.

Beoordeeld met 4 van de 5 sterren

I have always found Eset to be a good…

I have always found Eset to be a good product, used to take out all spam from my emails. But with AI some are comming to my inbox. and epecially important ones it is very difficult to spot. Over the last couple of months nearly got caught

21 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We appreciate your feedback. We understand your concerns about AI-generated spam bypassing our filters. We are continuously working to enhance our spam detection capabilities.

Beoordeeld met 2 van de 5 sterren

It was quite confusing

It was quite confusing. I received an email invoice for renewal (though this has previously been arranged through my computer company). I paid it. Then I get a message from Chillisoft New Zealand. Then, my bank statement noted a payment from Chillisoft Melbourne. I suspected a scam til I found that these companies were all related to Eset.

20 april 2026
Logo ESET Software Australia | Digital Security Solutions

Antwoord van ESET Software Australia | Digital Security Solutions

Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.

Beoordeeld met 5 van de 5 sterren

So happy with ESET and how easy it was…

So happy with ESET and how easy it was the renew thank you so much

21 mei 2026
Logo ESET Software Australia | Digital Security Solutions

Antwoord van ESET Software Australia | Digital Security Solutions

We are so happy to hear you had an easy renewal experience! Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

so far so good

1 april 2026
Logo ESET Software Australia | Digital Security Solutions

Antwoord van ESET Software Australia | Digital Security Solutions

We are glad to hear that you are enjoying your experience with us. Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

home user

happy with the result

20 mei 2026
Logo ESET Software Australia | Digital Security Solutions

Antwoord van ESET Software Australia | Digital Security Solutions

We're glad you enjoyed your experience.

Beoordeeld met 5 van de 5 sterren

Had downloaded a virus… Eset solved it

Had downloaded accidentally a virus that kept every tenth of a second fire up a dodgy Web site. Eset software blocked the Web sites being opened. Took helpful and knowledgeable support staff reviewing lots of log files to find the virus on my system
They did not give up and got the culprit. Would happily a d wholeheartedly recommend the software and team behind it.

6 mei 2026
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Antwoord van ESET Software Australia | Digital Security Solutions

We are so glad our software and dedicated support team could help you resolve that challenging virus issue. We truly appreciate your kind words and recommendation!

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