Had downloaded accidentally a virus that kept every tenth of a second fire up a dodgy Web site. Eset software blocked the Web sites being opened. Took helpful and knowledgeable support staff reviewin... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Peace of mind. I understand it provides a level of security. Regular updates as to what has been checked and what has been rejected are appreciated. Not everything is clear, however. I have been u... Toon meer
Years ago, I could see a lot more malware detected/screened. But now the interface is simplified I don't have the confidence about detection. Also, the control over how many layers to employ is gon... Toon meer
Bedrijf heeft geantwoord
SAFE and SOUND I have employed eset security service for several years now to our computers. Both our computers are functioning normally which indicates to me a plague free operation. By compari... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Geschreven door het bedrijf
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Contactgegevens
L20, 111 Pacific Highway, 2060, North Sydney, Australië
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have no evidence of suspicious…
I have no evidence of suspicious activity on any of my devices.
18 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We are happy to hear everything is well with your devices. We appreciate your feedback.
I have had no problems with ESET so far…
I have had no problems with ESET so far and easy to deal with them
18 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We're happy to hear you've had a positive experience with us. Thank you for your kind words!
Question I understand that I have ESET operating…
I understand that I have ESET operating on two computers both with Protonmail.com
Please advise if this is correct and the renewal date for both of them.
Thank you.
David Gentle
5 januari 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We appreciate your positive feedback! We can certainly help confirm your ESET setup and renewal dates. Please contact our support team directly for assistance with your account details.
The IT Person who installed it for me…
The IT Person who installed it for me is greatly trusted. So, I am so happy to have your security program installed.
I have had no concerns for virus, scam or other threats since the instalation.
18 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We're so happy to hear our security program is providing you with such peace of mind! Thank you for sharing your positive experience.
Eset is very unintrusive and works well…
Eset is very unintrusive and works well ,never had a problem with it.
18 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We are so glad to hear you're happy with our product! Your feedback is valued.
Ease of renewal
17 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We are so glad to hear you're happy with our product! Your feedback is valued.
Antwoord van ESET Software Australia | Digital Security Solutions
We are so glad you found installation easy and protection good!
Easy to deal with and renewal was so…easy
Easy to deal with and renewal was so straightforward.
8 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We're glad to hear your renewal was straightforward. Thank you for your kind feedback.
I'm an old client already
I'm an old client already, just used a new membership and can't remember exactly why. Good luck
17 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We appreciate your continued loyalty and feedback. We are glad you are still with us.
Great Product, Best Product, But Price For Loyal Subscribers Should Be Much More Fairer!!
Product is excellent and I'm very happy with the protection of my PC, only complaint is about price, with the automatic renewal the annual price is higher than if I did not have auto renewal and then you have a discounted price to entice me and others to renew, which I think is unfair, especially as I am a loyal customer.
16 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We appreciate your positive feedback on our product's protection. We understand your concerns regarding the pricing structure for automatic renewals and value your loyalty. We are always reviewing our policies.
Antwoord van ESET Software Australia | Digital Security Solutions
We're so glad you enjoyed our product's features and performance. Thanks for your kind words!
Prompt resolution of issue
Spoke to a person who dealt with issue by providing prompt resolution
1 april 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We're so glad we could quickly resolve your issue. Thank you for your feedback.
Poor communication and unattainable personal backup
I am a senior citizen who can't understand your communications or what I am signed up for
I just pay the bills.
I paid $39.97 invoice 12246388 in April and have no idea what it was for
You don't have a route to actually get advice from a person or actually know where you are situated
Once upon a time there was someone I could talk to for assistance
I am still with you as I imagine your competitors would not offer more meaningful help.
13 april 2026
Antwoord van ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
been with you for about 20 years
8 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We appreciate your long-standing loyalty to us. We value your feedback.
I am having trouble renewing my…
I am having trouble renewing my subscription. Can you please confirm that my subscription is current.
15 mei 2026
Review zonder uitnodiging
Antwoord van ESET Software Australia | Digital Security Solutions
We can certainly help with your subscription renewal. Please contact our support team directly so we can assist you.
A smooth process to renew my membership…
A smooth process to renew my membership of Eset protection for my computers.
15 april 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We're glad to hear your membership renewal was a smooth process. Thank you for your positive feedback!
Have been with ESET for 20+ years that…
Have been with ESET for 20+ years that should say it all.
15 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We are so glad to hear about your long-standing loyalty. Thank you for your continued trust.
I bought virus protection
I bought virus protection, have installed on three devices but can't see if it's active on one. Not easy to work out how to check this.
9 april 2026
Antwoord van ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Reliability
13 mei 2026
Antwoord van ESET Software Australia | Digital Security Solutions
We are so glad to hear you're happy with our product! Your feedback is valued.
Antwoord van ESET Software Australia | Digital Security Solutions
We are so glad to hear your computer security is issue-free with us! Thank you.
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