Oxford Instruments eStore  Reviews 133

for the availability, speed of response and shipment of goods

quick and easy delivery. Old good

Thanks for the prompt delivery!

Andrea from the e-Store Team managed my order and responded promptly, addressing my issues efficiently. I truly appreciate his hard work, even though the products were temporarily out of stock.

Good and reliable products

Shopping is so easy and fast. They have a very supportive team. Thanks!

Ordering was easy and the product delivery was quick via web download.

Unbelievably impressive sales service by Katie from the Europe eStore. Clear, fast to respond, and very patient even for a small amount purchase. Great purchasing experience.

Overall my experience was excellent. I had no trouble finding the products I was looking for. Since we are a research institute, they provide various payment options, enabling us to pay within 30 days. We made a mistake and they helped us fix it.

Ordering was little bit hard but speed of delivery was amazingly fast

I had a positive experience overall. I encountered an issue during the software purchase process, but a team member efficiently assisted me in resolving the problem with my order. I truly appreciate the team's consistent helpfulness.

Qualified and fast service on request. Staightforward ordering. Fast delivery.

I cannot install it and ask it, but no response.

Arrived promptly thank you.
However took a while to realize who and where you were as we were given Moduslink BV as the supplier. Your company information was in the small print at the bottom of their page

me quedó claro

It became clear to me that I purchased an x-ray detector along with an SEM, not directly from Oxford Inst.

Well-made and easy-to-use online shop. Purchase history available. Just one star less because of an issue with payments by credit card during checkout. However, support is present, reacts within a reasonable time and provides real help. Very quick shipment if products are on stock. Overall a very good experience: I recommend it.

Freundlicher und hilfreicher Service
Die Bestellmodalitäten waren zwar etwas verwirrend (als öffentliche Einrichtung konnten wir nicht über unser System bestellen, war nur über den eStore möglich), aber wir hatten jederzeit einen freundlichen Ansprechpartner.