Ettinger Reviews 

Really well built stuff

Got the sterling mini and a belt, feels very high quality and customer service was fast to reply

STERLING BOOKMARK
I have been an Ettinger customer for years. Everything I have bought has exceeded my expectations. Not only are their products exceptional but their customer service is the best. I was recently disappointed to find my favorite bridle hide bookmark no longer available.
Their rapid-response customer service suggested the Sterling one as a good option to satisfy my taste. The texture is a bit different than the bridle hide but not in a bad way. Like the other one it is very soft and tactile. Minimal decoration and no fringe. A beautiful product! I was able to get the color I wanted & the transaction was perfect. My new Sterling bookmark was purchased as a gift and I will be proud to give it. Ettinger, you continue to please. Thank you!!
Frances in USA

Ettinger is first class and world class. I purchased a gorgeous wallet for my father for his 70th birthday and I had a hiccup with the website on the gift wrapping and they took care of it without even me questioning it. This is a company that is focused on life long customers not one time. World class

My husband had an Ettinger wallet for many years. It just recently broke. I ordered a new one for him. Their products are beautifully made. The customer service is amazing

Excellent quality products and great customer service. I bought a wallet from this company, which has lasted for years now. Highly recommend!

I have bought a number of items from Ettinger over the years and the quality has always been second to none. I most recently gifted their Cotswold weekend bag to my wife, which she absolutely loves. The customer service team were as always very helpful and responsive.

My husband has been wanting an Ettinger wallet for some time, and I recently purchased one for his birthday. Unbeknownst to me, he had just received a coupon for free shipping that morning, and sent it to me (probably as a hint!). I forwarded the email to customer service, hoping they would honor it after the fact, which they did. That says a lot about a company, and I have been impressed ever since.

After the wallet was shipped, they reached out to find out if he was happy with it. After he opened it today, I was very pleased to report that he absolutely loved it. It exceeded his expectations in every way. It truly is a beautifully crafted item.

I can’t recommend Ettinger enough, and will not hesitate to use them again. Thank you, Ettinger, for exemplifying quality in both product and service!

My orange pill cases from Ettinger make me take my braintumor pills with style and with a smile.

My experience shopping online with Ettinger was so good. Their customer service was excellent and they helped make the gift I was purchasing extra special! I will definitely shop here again and will highly recommend to others, thank you so much.

My first Ettinger purchase. I have had several fine wallets over the last 30 years that have grown & aged with me. The Ettinger bill-fold wallet is superbly made with superb quality leather and fine, consistent stitching. The price is reasonable for the quality. I’m pleased I made the jump back to a leather wallet from the iPhone card-case I’ve used for the last year.

I would particularly highlight my customer service experience in returning a pen case (beautiful product, but my fountain pens were too large to fit). No chatbots or AI to navigate, straight to a human-being.

Common-sense & prompt, courteous, customer service prevails at Ettinger which, in my opinion, is worth its weight in gold.

Excellent and responsive customer service, and extremely beautiful and high quality cases!

A beautiful bag to add to my collection, the style and quality is excellent! I would also like to thank the customer service team dfor all their help with my order, quick replies and great service

Needed to order an item at short notice, so called Ettinger, and got put through to Cassi on their Customer Service team. She proved to be very helpful, and ensured the order was processed and despatched within minutes. The parcel arrived on time. In a day and age where many companies have lost the art of 'in person' service, Cassi's professionalism and courtesy is greatly appreciated. Ettinger, and its team, are highly recommended - bravo!

Ettinger is a brand that provides excellent craftsmanship and their product-design stands the test of time. It's the very opposite of fast fashion. Customer service is top notch and so is the delivery in particular.

I just received the 90th Anniversary Men's wallet. It is a great product. I am sure that I will order from Ettinger again!

Very nice selection of jewellery storage options. Very friendly and helpful customer services. Love it.

I was not sure about which wallet to get at first and which colour and especially which text colour for personalisation but the team at Ettinger were extremely helpful in sending me photographs and their suggestions on which would look nicest with the combo I would like! The shipping was also quicker than expected as well!

I purchased a wallet in a beautiful blue (petrol) and ask for it to be customised not thinking that it might take longer than the normal delivery time.
As I was going to gift this wallet to my fiancé when on holiday in Egypt I needed it to arrive soon.
I contacted the customer service which replied promptly and made sure the order came earlier!
I was very impressed by the fantastic customer service!

I contacted the team at Ettinger regarding a bespoke personalisation on the inside of one of their wallets. Their response was excellent, prompt, friendly and helpful and the beautiful wallet arrived quickly and excellently packaged. Would highly recommend!