Ettinger Reviews 

Ordered a customized product from Germany. Support reached out proactively to suggest some changes (at no additional costs) to my requests (which I followed as these made so much sense). Product arrived in Germany in under a week. Brilliant service and craftsmanship.

Highest quality products and responsive and knowledgeable customer service. One has the feeling of speaking with an old shop keeper that is proud of her wares.

Very much a luxury British brand and the epitome of traditional leather manufacturing.
Family owned. Authentic. Simply top class.

I’ve been a customer of Ettinger for over 10 years and continue to be impressed by the quality of their products. The craftsmanship is exceptional, and the leather stands the test of time. Their card holder and stationery items are part of my daily essentials. If you’re looking for well-made, reliable leather goods, I highly recommend Ettinger.

Fantastic quality and amazing customer service. London tan is an iconic color and bridle leather is of the highest quality.

Level and quality of service was exceptional. The card case (along with embossed initials) was beautiful and crafted to highest level of quality, the fact that the team were able to turn around the request and dispatch the item at such speed was incredible. That ability to respond my request was incredibly well received.

easy to deal with quality beyond anything ive ever seen truly fit for a king or queen

Your firm was recommended to me and I am so pleased with the attention to detail, speed of service, and evident quality of the item. The delight on the face of the recipient was all it took to tell me that it was the perfect gift.
Thank you.

Perfect service, prompt response to questions and marvelous products!!

Stunning craftmanship, timeless yet understated design. Couldn't be happier with the product. Customer service easily the best I've ever experienced. Missed a sale by a few days, and upon request gave me a coupon for the sale price with no hesitation.

I reached out to the customer service group and they were able to provide me a free shipping discount in a timely manor. They were very responsive and the product itself was amazing quality. Nothing came close to the craftsmanship and the value.

Beautifully crafted leather goods . I have numerous wallets and card holders from Ettinger, the quality and feel is outstanding!

Dispatch is extremely prompt with a customer service second to none

Well done Ettinger a truly great British product

Excellent products from a heritage British brand. Having bought a number of items from Ettinger I have never been disappointed. The items exude quality and the whole product range is a class act. The customer service is always excellent and as such I will continue to be a returning customer.

If you’re looking for a luxury, high quality leather product without pretentious logos slapped all over it, this is it.
Excellent customer service and very fast shipping times, especially coming from overseas.
I’ve placed two orders now and would certainly recommend Ettinger products to others.
Fun fact: I first learned about Ettinger on the Discovery show, “How It’s Made”.

Ettinger is an excellent British luxury brand with high quality products and exemplary customer service.
I have purchased a number of leather goods from them in the last couple of years and have been very pleased with them all.
In the most recent transaction, I had an issue where I needed a deliver re-routed to France rather than the US and the customer service team quickly accommodated this over email. They respond quickly and helpfully.
Would 100% recommend.

Ettinger UK is one of the rare companies today that still prizes quality in everything they say and do. Just as every stitch is in perfect order and the materials are of the highest quality in their products, the same goes for their service, customization options, and their whole essence as a company.

I was taken aback by the quality of the wallet I ordered, the immensely attentive and personal attention I received, as well as the fast shipping and stunning gift-wrapping along with a personal note from the founder.

When looking for a special gift for yourself or for a loved one, Ettinger is the perfect choice and it’s so refreshing to see such an amazing company still standing strong in a landscape of often-mediocre products and services out there. What you see is what you get, and the quality promised is what’s delivered - which isn’t always a given nowadays. Worth every penny - true quality indeed in every way.

Many thanks for the special experience and stunning products - you’ve gained a new customer for life. :)

Fantastic customer service. Ordered a leather notebook cover, which arrived via DHL quickly. It was packaged well. A small item (a matching leather bookmark) was missing in the box and customer support dealt with it promptly the next day. Love the quality.

Ettinger represents the best of British style. Superb quality leather, excellent craftsmanship, and online sales service that has exceeded my expectations. Unboxing my order and touching the top grade leather has been a very pleasant experience. Thanks!

Received a bridle wallet in black&yellow color as a gift. Have been using it every day, leather is great quality and love the royal emblem inside.

Quick and helpful support! Thank you!