Tyre didn't turn up at the fitter. Called etyres on their so called 'customer service' line and nobody answered. Tried to cancel on their 0800 'cancellation line' and it was answered by an AI Bot th... Toon meer
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Lees wat reviewers zeggen
Adrian was amazing from the very first point of contact. We were expecting to have to wait until Saturday, which was going to seriously affect work for us, but Adrian called on Friday morning an... Toon meer
Bedrijf heeft geantwoord
Mobile fitting by Rugby-based TYRE DONUT UK LTD Good selection of well-priced tyres for an uncommon size. Friendly fitter arrived promptly, friendly and efficient. I'm a returning customer of eTyres,... Toon meer
Bedrijf heeft geantwoord
I have recently bought 4 Goodyear Vector all season tyres from etyres. They are a very well priced company and purchase was simple, fitting at a local tyre fitters was straighforward with a good job d... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.
Contactgegevens
1 Kingfisher Court, TS18 3EX, Stockton on Tees, Verenigd Koninkrijk
- 0808 164 9151
- customerservice@etyres.co.uk
- etyres.co.uk
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Heeft 30% van zijn negatieve reviews beantwoord
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Avoid this company
Avoid this company. Non service from call centre. Losing wages for their self service not working on line. Keep promising callbacks that don’t happen
Ordered simple
Ordered simple
Chosen garage could not do the day i had picked on the website
So arranged another day with them to then get a phone call later in the afternoon saying they could not get the wheels of so could not do the job so called a tyre shop
So I picked up the tyres and done them myself
Trying to get hold of tyres on the phone is impossible tried atleast 6 times to call as I wont a refund for the wheel alignment that was not done as they never fitted the tyres
Very disappointed 😞
Reliable Tyre Service
I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compare tyres and prices. Definitely stress-free and convenient.
Totally false promises
Looking for new tyres for my XC60 and was attracted by the recent Yokohama promotion of vouchers for 2 or 4 tyres. Needed 4 but 2 were urgent so went for 2 tyres with a view for 2 more. Despite written assurance that my voucher claim had been registered, despite numerous emails and assurances, Etyres totally washed their hands of it. No vouchers and a bad taste in my mouth.
Etyres make promises and don't keep them. There are plenty of other options out there and my advice is to look past the promotions as it looks like they are a false promise. This is a company I will not use again
This would be zero stars if able
This would be zero stars if able, Ordered tyres on 19th Dec to be fitted 20th, supplied only 2 of 3 tyres required, so had to wait until 29th, still unable to supply 3 tyres, so fitter still would not fit any tyres. Car on drive with puncture unusable. Cancelled order on 29th was told 6 days for refund. 6th Jan phoned to ask why still o refund. Only to be told they had only just phoned garage to confirm no tyres fitted, so still another 6 days until refund. They have had over £800 for nearly a month and i am being penalised for their supply chain issues
If theres an option for no star
If theres an option for no star, thats what it deserves. Paid on 29th Dec, booked for fitting on 5th Jan. Arrived at garage and was informed the tyres didnt arrive. Called customer service and was told i needed to wait 6 days before i get my money back after they confirm delivery status. WTF, you dont have tracking on your deliveries? Even the garage owner spoke to them and confirm nothing was received.
Easy and Convenient Tyre Shopping
Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arrived in perfect condition.
Tyres were never sent to garage
First garage booked didn’t have availability, second garage never received the tyres. Promised phone calls never happened and email never answered. On the positive side cancellation and refund was simple. High street garage fitting was about £5 per tyre dearer, but without any hassle.
Avoid!
Let down by both etyres and in n out auto centre warrington , cancellation appointment 27 mins before wile I was sat on the car park waiting , then told I can have a refund that can take up to 6 days 🤦♂️ absolutely jokers !
First the good
First the good. The tyres were the most competitively prised .
The bad.Tyres were not sent to the fitters after saying they had been sent they admitted they had not.
Had to make a second appointment at a great deal of inconvenience .
Wrote an email asking for comment to etyres but received no reply .
Tyres not at fitting centre
I arrived at the fitting centre after ordering 4 new tyres for my car only to find 3 had been delivered. I called tyre customer service to be told that they would have to contact the supplier no apology basically saying it was my problem not theirs still waiting for a call back from them to find out what is going to happen next
Some mobile tyre fitters do not even exist
Twice I have booked mobile tyre flitter for two different orders. The first time the mobile fitter cancelled, the second time the company booked didn’t even offer a mobile service.
Lesson learnt, never trust this company!
eTyres.co.uk Delivered but lack of customer support
Tires got delivered. However they sent me 3 tires at first and marked as 4 were delivered. Unfortunately the customer service did not care too much to explain what is happening with my order. They blamed delivery company and delivery company blamed them. At the end i had to reschedule fitting appointment due to late delivery.
Tyre replacement with etyres and Tanvic Corby
From booking, to fitting all went very well.
First garage booked for fitting was no…
First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at garage, received it just an hour before appointment time. Otherwise price was good and tyres were delivered to the new garage a couple of days prior to fitting.
Good experience would use again
I arrived at my allotted time and they were ready to do the tyres. I was helped to locate the well hidden wheel nut adaptor then proceeded to do the fitting. I was shown to the waiting area, which was nicely heated. Staff were friendly and they put the tyres they had removed neatly in the boot for me. Speedy and efficient fitting.
Sold tyres they didn't have
Bought tyres online yesterday with fitting booked today. Local garage called to say they don't have them. Got etyres to ring me who said they didn't have any. Really an online tyre company should be on the ball and only sell what they have in stock. Cancelled order and awaiting refund.
Had 4 all weather tyres fitted by…
Had 4 all weather tyres fitted by blackboots in Chesham last Saturday. Great crew and very good turnaround. Highly recommend these guys
Quick and easy
I turned up at my scheduled time and as seen straight away and I was away in no motr than 15 minutes. Would definitely use again . Only down side and all garages in my experience are like this, they do need to smile more!
Always my go to for tyres
Always my go to for tyres plenty of choice and stock plus always have good deals on
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