euhomy.com Reviews 

235
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchases a spherical ice machine, which had a manufacturing defect. Nothing big, just a loose microswitch in a location that would require the disassembly of the unit to repair. Euhomy decided to s... Toon meer

Beoordeeld met 4 van de 5 sterren

The product is simple to use and produces ice quickly. It has a great design. Though the ice isn't perfectly clear, I'm just using tapwater at the moment. I expect distilled water would produce tran... Toon meer

Beoordeeld met 4 van de 5 sterren

Like everything about the machine and it works largely how advertised on the web site. Two major issues: One, there were several dents in the maching which matched two large holes in the box. Two, th... Toon meer

Beoordeeld met 4 van de 5 sterren

When I had a problem with my ice maker, I sent one simple email to the warranty department. Within just a couple hours, I had a response. They were very helpful, asked simple questions about the pro... Toon meer

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Elektronicawinkel

Geschreven door het bedrijf

The World's Best Portable Ice Maker.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(235)

227 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Their customer service support team…

Their customer service support team answered my questions right away and were very helpful. Their solution to my problem exceeded my expectations. I'll be using them again in the future!

7 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Euhomy sent me a new replacement cooler…

Euhomy sent me a new replacement cooler and, Handled my claim very quickly. I am currently dealing with another manufacturer on a warranty issue that has taken nearly three months (and still open) to repair or replace, so I really appreciate how smoothly Euhomy handled this.

I have owned several Euhomy appliances and have always had a good experience with your products and customer service. In fact, my son was recently trying to decide between two different brands of wine coolers, one of which was Euhomy. I told him about my positive experiences with Euhomy and recommended that he choose yours.

He purchased the Euhomy wine cooler and is very happy with it!

Thank you again for the excellent service. It is greatly appreciated.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product, great price outstanding customer service

I cannot say enough great things about this company! From start to finish, my experience with euhomy.com has been absolutely flawless.First and foremost, the product quality is exceptional. It exceeded all my expectations, works perfectly, and you can tell a lot of care and detail went into its design. It is worth every single penny.What truly sets this company apart, though, is their world-class customer service. I had a few questions before making my purchase, and their team went above and beyond to help me. They were incredibly friendly, prompt, and genuinely cared about making sure I had a great experience. It is so rare to find this level of dedication and personal touch these days.

9 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service! I did have an issue with the ice machine I purchased, but was promptly provided a replacement machine at no cost. The replacement works perfectly and I am very pleased with it. Great communication throughout the return process. Thank you so very much Euhomy! I will purchase from you again in the future!

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ecactly what i've been searching for

Ecactly what i've been searching for. Works like a champ. only issue was the attachment to the waterr line was not compatible with the faucet. Please include a 3/4 in. FHT x 1/2 in adapter for those of us in the U.S.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Wet ice

The ice is wet and it comes out in clumps instead of single cubes

1 september 2026
Review zonder uitnodiging
Logo euhomy.com

Antwoord van euhomy.com

Dear Jolybobgmail.com,

We are truly sorry to hear this news. We completely understand your disappointment.

Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue.

Kindly contact our customer support team directly at: support@euhomy.com and our team will work with you to find a solution.

We appreciate your patience and hope to resolve this matter to your satisfaction.

Euhomy Support Team

Beoordeeld met 5 van de 5 sterren

Nice Ice

So far our ice maker working exactly as it was advertised. Very satisfied with the quality of the ice.

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

When our basement ice maker quit…

When our basement ice maker quit working, rather than having an appliance repair done to a 30 year old refrigerator, we looked at bar top ice makers. This one appeared to be very well regarded based upon reviews. It makes crescent shaped clear cubes which are great for cocktails. Bonus is I can freeze them, break them up and pour into my freezer door ice dispenser and fill our glasses! Very happy with the solution and the product

30 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

I had an issue with my ice machine (which I love) where it stopped working properly after a power outage. I contacted the company and I was given suggestions to try, but told to contact them if those suggestions didn’t work. I sent a video of the issue and proof of purchase and even though it was 2 months past warranty, the company sent me a brand new response. The customer service reps were kind, attentive, and prompt.

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

I had an issue with the ice machine I purchase on Amazon. I reached out to Euhomy and the customer service was great. I was sent a replacement unit very quickly. Very good to deal with and I love the product.

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The machine didn't work when I got it

The machine didn't work when I got it. It's taken a full week to to troubleshoot it. And I still haven't been shipped a replacement.

22 augustus 2026
Review zonder uitnodiging
Logo euhomy.com

Antwoord van euhomy.com

Dear John Verzi,

We are truly sorry to hear this news. We completely understand your disappointment.

Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue.

Kindly contact our customer support team directly at: support@euhomy.com and our team will work with you to find a solution.

We appreciate your patience and hope to resolve this matter to your satisfaction.

Euhomy Support Team

Beoordeeld met 4 van de 5 sterren

The units are working well

The units are working well. Easy to use and they work. I had a problem with connecting to the phone app, called customer service, gave me a case number and after trying to set it up with the rep he advised he needed to get more technical people involved. Never heard back,

4 augustus 2026
Review zonder uitnodiging

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