I purchases a spherical ice machine, which had a manufacturing defect. Nothing big, just a loose microswitch in a location that would require the disassembly of the unit to repair. Euhomy decided to s... Toon meer
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Lees wat reviewers zeggen
The product is simple to use and produces ice quickly. It has a great design. Though the ice isn't perfectly clear, I'm just using tapwater at the moment. I expect distilled water would produce tran... Toon meer
Like everything about the machine and it works largely how advertised on the web site. Two major issues: One, there were several dents in the maching which matched two large holes in the box. Two, th... Toon meer
When I had a problem with my ice maker, I sent one simple email to the warranty department. Within just a couple hours, I had a response. They were very helpful, asked simple questions about the pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The World's Best Portable Ice Maker.
Contactgegevens
Verenigde Staten
- 1-833-362-2655
- support@euhomy.com
- euhomy.com
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Heeft 96% van zijn negatieve reviews beantwoord
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Quick response time
Quick response time, easy registration for warranty, clear directions for set up and use.
Their customer service support team…
Their customer service support team answered my questions right away and were very helpful. Their solution to my problem exceeded my expectations. I'll be using them again in the future!
Euhomy sent me a new replacement cooler…
Euhomy sent me a new replacement cooler and, Handled my claim very quickly. I am currently dealing with another manufacturer on a warranty issue that has taken nearly three months (and still open) to repair or replace, so I really appreciate how smoothly Euhomy handled this.
I have owned several Euhomy appliances and have always had a good experience with your products and customer service. In fact, my son was recently trying to decide between two different brands of wine coolers, one of which was Euhomy. I told him about my positive experiences with Euhomy and recommended that he choose yours.
He purchased the Euhomy wine cooler and is very happy with it!
Thank you again for the excellent service. It is greatly appreciated.
Customer service is top notch
Customer service is top notch! Fast communication and fixed our problem with no issues! I am extremely pleased and impressed!
The product works great and as…
The product works great and as expected.
The only thing is a misspelled word on the product in which they misspelled light wrong
Great product, great price outstanding customer service
I cannot say enough great things about this company! From start to finish, my experience with euhomy.com has been absolutely flawless.First and foremost, the product quality is exceptional. It exceeded all my expectations, works perfectly, and you can tell a lot of care and detail went into its design. It is worth every single penny.What truly sets this company apart, though, is their world-class customer service. I had a few questions before making my purchase, and their team went above and beyond to help me. They were incredibly friendly, prompt, and genuinely cared about making sure I had a great experience. It is so rare to find this level of dedication and personal touch these days.
Great customer service
Great customer service! I did have an issue with the ice machine I purchased, but was promptly provided a replacement machine at no cost. The replacement works perfectly and I am very pleased with it. Great communication throughout the return process. Thank you so very much Euhomy! I will purchase from you again in the future!
Ecactly what i've been searching for
Ecactly what i've been searching for. Works like a champ. only issue was the attachment to the waterr line was not compatible with the faucet. Please include a 3/4 in. FHT x 1/2 in adapter for those of us in the U.S.
Wet ice
The ice is wet and it comes out in clumps instead of single cubes

Antwoord van euhomy.com
Nice Ice
So far our ice maker working exactly as it was advertised. Very satisfied with the quality of the ice.
Responded in a timely matter to my…
Responded in a timely matter to my inquiry. Tracy made everything easy and simple. Overall they take good care of customers
When our basement ice maker quit…
When our basement ice maker quit working, rather than having an appliance repair done to a 30 year old refrigerator, we looked at bar top ice makers. This one appeared to be very well regarded based upon reviews. It makes crescent shaped clear cubes which are great for cocktails. Bonus is I can freeze them, break them up and pour into my freezer door ice dispenser and fill our glasses! Very happy with the solution and the product
They were very helpful during the whole…
They were very helpful during the whole process , fast responses even on sunday
Recomend very highly
Great customer service
I had an issue with my ice machine (which I love) where it stopped working properly after a power outage. I contacted the company and I was given suggestions to try, but told to contact them if those suggestions didn’t work. I sent a video of the issue and proof of purchase and even though it was 2 months past warranty, the company sent me a brand new response. The customer service reps were kind, attentive, and prompt.
Great customer service
I had an issue with the ice machine I purchase on Amazon. I reached out to Euhomy and the customer service was great. I was sent a replacement unit very quickly. Very good to deal with and I love the product.
Love this little machine
Love this little machine! It produces darling little nuggets of ice quickly and efficiently!
my machine broke after only having it…
my machine broke after only having it for a few months and they so kindly replaced it after discussing what was wrong with the support team. they respond in a timely manner and are very nice!
The machine didn't work when I got it
The machine didn't work when I got it. It's taken a full week to to troubleshoot it. And I still haven't been shipped a replacement.

Antwoord van euhomy.com
This ice machine I purchased so far…
This ice machine I purchased so far works fantastic. No complaints
The units are working well
The units are working well. Easy to use and they work. I had a problem with connecting to the phone app, called customer service, gave me a case number and after trying to set it up with the rep he advised he needed to get more technical people involved. Never heard back,
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